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Forums > Home› Neverwinter Discussion › Bug Reports (PC)
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Nothing but blue

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    orangefireeorangefiree Member, NW M9 Playtest Posts: 1,148 Arc User
    edited February 2013
    I've tried everything and still get the blue screen on my PC. The other PC in the house is working fine but since there are two of us playing we are hoping to get this machine up and running as well :)
    Neverwinter players are stubborn things....until you strip them down to bone. (Cursed players, my flowers, MINE!) Oh how I plotted their demise.
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    deathssickledeathssickle Member Posts: 0 Arc User
    edited February 2013
    I found a couple new updates on drivers, Im downloading them now. I used this site to test it. I will see if these help, Id love to play soon.
    I am usually Deaths Crowbar.


    Anyone still searching for guilds you can check out HCG Hardcore Christian Gamers.
    NW FAQ | HCG NW Host Site
    [SIGPIC][/SIGPIC]
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    deathssickledeathssickle Member Posts: 0 Arc User
    edited February 2013
    well updating drivers doesnt work
    I am usually Deaths Crowbar.


    Anyone still searching for guilds you can check out HCG Hardcore Christian Gamers.
    NW FAQ | HCG NW Host Site
    [SIGPIC][/SIGPIC]
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    ipunketteipunkette Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 3 Arc User
    edited February 2013
    deathssickle wrote: »
    well updating drivers doesnt work

    It did not help me either.
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    deathssickledeathssickle Member Posts: 0 Arc User
    edited February 2013
    Guys if we all make tickets about this we may get them to make a fix.
    I am usually Deaths Crowbar.


    Anyone still searching for guilds you can check out HCG Hardcore Christian Gamers.
    NW FAQ | HCG NW Host Site
    [SIGPIC][/SIGPIC]
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    ranchtoothranchtooth Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users Posts: 0 Arc User
    edited February 2013
    I'm having the same blue loading screen issue with my laptop that has an Intel HD graphics chip. My other desktops/laptops with NVidia are fine. Make sure to attach the dxdiag report with your ticket, I am submitting one now.
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    prednagaprednaga Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 10 Arc User
    edited February 2013
    just submmited my ticket so well see
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    witchysparkle12witchysparkle12 Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 5 Arc User
    edited February 2013
    Same issue. However after the patch just before launch I could get the message saying I wasn't allowed to play yet. After launch, nope. Stuck after the cryptic loading screen
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    adarezadarez Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 7 Arc User
    edited February 2013
    Same blue screen here, if I don't get into play this weekend I will be expecting a $200 refund. They guaranteed us beta weekend by buying it when all they really did was sell a guaranteed piece of <font color="orange">HAMSTER</font>.
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    witchysparkle12witchysparkle12 Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 5 Arc User
    edited February 2013
    http://imgur.com/Jt0gD9S

    Neverwinter fail :(
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    adarezadarez Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 7 Arc User
    edited February 2013
    1-888-344-4478 let the telephone harassment begin. Be warned you may encounter people that speak broken english and for all we know are on a completely different planet than us.

    If enough people call and ask for a refund because of this it might get them off their collective butts.
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    iamtruthseekeriamtruthseeker Member, Moonstars, Neverwinter Beta Users Posts: 0 Arc User
    edited February 2013
    What happened when you supported a support ticket?
    [SIGPIC][/SIGPIC]
    [ RoC | ToS | PM | Extended FAQ | Wizards Rock ]
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    heyrogersheyrogers Member, Cryptic Developer Posts: 180 Cryptic Developer
    edited February 2013
    Hey everyone,

    Please see this thread if you are having this issue.
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    bedwyerbedwyer Member Posts: 85 Arc User
    edited February 2013
    this is really distressing...i can't get in and this blue screen is making me very angry...
    Silverhand
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    heyrogersheyrogers Member, Cryptic Developer Posts: 180 Cryptic Developer
    edited February 2013
    bedwyer wrote: »
    this is really distressing...i can't get in and this blue screen is making me very angry...

    Please see the thread that I linked so that we can troubleshoot the issue and get you into game as fast as possible.
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    bedwyerbedwyer Member Posts: 85 Arc User
    edited February 2013
    working on it, waiting on patcher to finish third install and settings change, soon as it gets me to the client again i'll do all you requested, i will wait patiently...beta not as important to me as the five day head start anyway ;) no worries here, just anxious to see this
    Silverhand
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    averial1averial1 Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 16 Arc User
    edited February 2013
    Wow! 12 min to send an error report. Hope this helps.

    Finished CrypticError program. Reference # 14593375
    -Averial
    Honesty, Wisdom, Hope, Grace and Joy
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    serverguyserverguy Member, NW_CrypticDev, Cryptic Developers Posts: 24 Arc User
    edited February 2013
    Thanks. We have sent the dump to our developers.
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    serverguyserverguy Member, NW_CrypticDev, Cryptic Developers Posts: 24 Arc User
    edited February 2013
    I have posted a procedure that may help solve this in the short term.

    http://nw-forum.perfectworld.com/showthread.php?43041-Blue-Screen-Issue
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    bedwyerbedwyer Member Posts: 85 Arc User
    edited February 2013
    Intel G45/G43 Express Chipset

    is this my problem?
    Silverhand
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    charononuscharononus Member Posts: 5,715 Arc User
    edited February 2013
    Another intel chipset user here, I tried the workarround and it didn't work, I sent in the cryptierror program.
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