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Why isn't Cryptic talking about the extreme lag on all platforms?
zedfighter
Member Posts: 93 Arc User
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zedfighter
Member Posts: 93 Arc User
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I can only guess the reason no official Cryptic people are here to comment about it; what can they say? They can just acknowledge it exists. I would like them to be working on it, than here chatting about it. But this is Sunday, I doubt there is anyone but a small skeleton crew there today. I am also speculating, they could be having some issues with hardware. I am not disrespecting their servers, but I assume it is mostly the same equipment that dates back to Champions in 2009.
None of the players here can do anything about the latency either. Just go find an area unaffected by the large surge and special event, and have fun!
Loading was fast, no problem doing Dragonrun in WoD and everything (except certain PE instances) was okay in the past few days.
In all seriousness though, there are a ton of variables as to why someone could have lag. Your physical location, wifi vs wired, internet infrastructure, your ISP, server population, instance population, plus everything that could be on Cryptic's end.
Don't make excuses for a company that will gladly and effortlessly sit back and take your money.
I bet my payment goes through frustration free.
At my household I can normally watch 4 different HD movies on different devices at once and play Neverwinter with no problem. The PE rubberbanding lag persists even if I shut off everything and dedicate the game using a hard connection. When does this chicken event end?
If you play other games you may also see lag with in those games now as well. I can also say that perhaps why lag happens in 1 area then another is because maybe not so many are in the instance thus no lag.
I really do not see it as a lag in the servers but more other factors are at play.
Other maps are fine for me.
Caturday Survivor
Elemental Evil Survivor
Undermontain Survivor
Mod20 Combat rework Survivor
Mod22 Refinement rework Survivor
That said, this thread was posted on a Sunday and Cryptic doesn't normally have people working 24/7.
Any of my comments not posted in orange are based on my own personal opinion and not official.
Any messages written in orange are official moderation messages. Signature images are now fixed!
In other zones, and low-pop PE zones, I'm currently experiencing a bit more lag than typical, but not enough to interfere with playing. Some PE zones are ridiculous, though. Taking almost 2 minutes just to run from the prayer circle to a door and try to exit the zone is frustrating.
- You asked the question on a Sunday when no one is at work.
- The question you posted is loaded. - It is implying they don't care about your question before you asked it.
- You and I don't work at Cryptic, therefore we have no idea about the workload.
In my statement above, paragraph one simple explains the most likely cause for this latency is the chicken event. When you enter PE there is a horrible lag, once I switch to a low population map instance, it goes away. This doesn't excuse the fact the event is causing such an issue. When the event is done and over it should return to normal. In the second paragraph, anyone from Cryptic stating they are working on it, means very little to me. They have acknowledge problems and issues in the past and ignored to correct them. Finally I point out the hardware could be very old, and again this is not an excuse, they should be able to maintain and upgrade servers.So @zedfighter where is it you see me excusing them for anything? I don't excuse you for asking a loaded question on a Sunday and assuming people just don't care.
Depending how the work load is allocated to the subsystems (more dynamically, or more in a static way), some instances will lag more than others. So clearly a server problem (where "server" means all the hard- and software at the disposal). In fact, if the lag instantly gets better, once you switch instances, it is absolutely obvious, that the source of the lag is the "server", e.g. exclusively Cryptic's fault. If the lag were external, e.g. produced by bad routing, limited bandwidth at home (wifi) or other external sources, nothing you do ingame could affect external sources of lag. So once you know you can change the lag by switching instances (clearly an ingame action no external hardward could know aboout), you know its internal, e.g. "server" lag.
The most likely source of the lag is, that the load distribution software (and hardware) is not dynamic, but more or less static. In other words, you need to adjust the way, how the work is distributed among the server-subsystems, manually. And this is what Cryptic apparently did, DURING THE WEEKEND, by restarting the PE instance. The lag become better immediately.
It is understandable, that people are upset about the lag, even more so when some posters fantasize about routing problems, Wifi problems or similar "external" influences. That was - rather obviously - not the source of the lag we experienced (mostly in PE) in the last couple of days. On the other hand, I am thankful that Cryptic addressed the problem rather quickly. In fact, when you know how difficult it is to do a hotfix for a running system, they reacted very fast. Since the restart of the PE instances, the lag is ok - and this covers all PE instances (and the other instances). So thankyou!