Spending limit reached for 48 hours cut off

aaron · October 2019

I have made many zen purchases in the same day over my neverwinter gaming history but this time they totally cut me off at 200$??? This has never happened before. Has this ever happened to anyone other then me? Im trying to buy an item on the auction and i need another 50$ of zen.
No im not ashamed to admit that i spend ALLOT of money on this game. Im locked out for 48 hours ??? this is not fair and seems fishy.

nitocris83 · October 2019

Hi @airavis1! I reached out to customer support and they confirmed that there is a $200 limit every 48 hours but if you want to remove or up that limit, you can contact the billing team in customer support.

https://support.arcgames.com/hc/en-us/articles/360017623414-What-is-my-account-s-spending-limit-

beigeman · October 2019

wow.. I think that's the speediest response i've seen

andybones65 · November 2019

Lol, this should be made public on FB and Twitter, customer service is WAI 😁😁

regenerde · November 2019

Well, i would suggest waiting with spending any large amounts of money on items from the auction house between releases of new modules, considering that the item in question might become worthless within a few weeks or months...

mcguyber · November 2019

is there any on game help ?
By that, is there any "game masters" ?

mentinmindmaker · November 2019

No, there is no online/in game support available in NW. You must contact Cryptic through the Web pages if you have any issues.

Spending limit reached for 48 hours cut off

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