Yup, I can get to the account server, my toons display, although it pretty slowly (that cute lil "working" circle LOL) I select one and it gets nearly to the end of the loading screen then disconnects. Rather frustrating in the last days of a major Mount/Guild token collection event.
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silverkeltMember, NW M9 PlaytestPosts: 4,235Arc User
Still down for me..
redirect, disconnect.. back to log in
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greywyndMember, NW M9 PlaytestPosts: 7,158Arc User
Login server is fine. I get to character select and try to zone in and disconnect.
I'm not looking for forgiveness, and I'm way past asking permission. Earth just lost her best defender, so we're here to fight. And if you want to stand in our way, we'll fight you too.
any official word on this issue? 30 minutes of reports here and in pe discord and no dev or pseudo "community manager" care to acknowledge, update or inform about this issue? sure somebody must see that there are logs were people is logging in to the account server and then getting disconnected and nobody cares to delve into into it?
any official word on this issue? 30 minutes of reports here and in pe discord and no dev or pseudo "community manager" care to acknowledge, update or inform about this issue? sure somebody must see that there are logs were people is logging in to the account server and then getting disconnected and nobody cares to delve into into it?
Login works fine for me, then sometimes it DCs while trying to show the character list. Mostly the character comes up okay, then it quickly loads @97% of the "PE map loading" screen, then it stops and DCs a minute later. Takes about 10 tries to get onto a character (so far).
Reports from CO and STO show that they are experiencing similar issues, although STO also had several people have their game freeze and get booted out while in-game (which hasn't happened to me in Neverwinter yet).
> @janderx said: > any official word on this issue? 30 minutes of reports here and in pe discord and no dev or pseudo "community manager" care to acknowledge, update or inform about this issue? > sure somebody must see that there are logs were people is logging in to the account server and then getting disconnected and nobody cares to delve into into it?
I went to the contact page and their offices are currently closed, they open in 2 and a half hours.
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kreatyveMember, Neverwinter Moderator, NW M9 PlaytestPosts: 10,545Community Moderator
My opinions are my own. I do not work for PWE or Cryptic. - Forum Rules - Protector's Enclave Discord - I play on Xbox Any of my comments not posted in orange are based on my own personal opinion and not official. Any messages written in orange are official moderation messages. Signature images are now fixed!
got in then kicked out and unable to log back in. other games i play, they give rewards for when things fail on their side. that would show good customer service and appreciation for our patience
The game let me see all my characters but when I ask to log one, I have the charging screen, the loading bar is up to approx 95% and I'm diconnected .... Fantastic... just in the middle of the event... how could we get the mount.. if we can not play...
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silverkeltMember, NW M9 PlaytestPosts: 4,235Arc User
sure.. they do , if its a long period of time.. not for a hour ..
Say they cant get them up by server reset tommorow, then you can start asking for compensation =P .
Even then , they wont give it, but still, thats when you should ask.
Ever since the server migration at the end of Oct. I cant go 10 mins without getting the "server not responding" message and then get disconnected to the character select screen. I have got a new modem since then and have tried changing my DNS server but neither have helped. It is getting really annoying because i cant make it through a single dungeon without disconnecting. I never had problems before this and have been playing since PS4 launch. Anyone have any suggestions on what I could do?
I am in the same boat here. If I am able to get on at all, it throws me out to account login after a couple minutes or if i try to go to a different zone/instance.
Comments
redirect, disconnect.. back to log in
sure somebody must see that there are logs were people is logging in to the account server and then getting disconnected and nobody cares to delve into into it?
sure somebody must see that there are logs were people is logging in to the account server and then getting disconnected and nobody cares to delve into into it?
Oh yeah, that IS why...Sorry fellas, all MY FAULT. Pride goeth before a cool new mount.
Reports from CO and STO show that they are experiencing similar issues, although STO also had several people have their game freeze and get booted out while in-game (which hasn't happened to me in Neverwinter yet).
> any official word on this issue? 30 minutes of reports here and in pe discord and no dev or pseudo "community manager" care to acknowledge, update or inform about this issue?
> sure somebody must see that there are logs were people is logging in to the account server and then getting disconnected and nobody cares to delve into into it?
I went to the contact page and their offices are currently closed, they open in 2 and a half hours.
Any of my comments not posted in orange are based on my own personal opinion and not official.
Any messages written in orange are official moderation messages. Signature images are now fixed!
Fantastic... just in the middle of the event... how could we get the mount.. if we can not play...
Say they cant get them up by server reset tommorow, then you can start asking for compensation =P .
Even then , they wont give it, but still, thats when you should ask.