Portobello Accreditation Cap - Update and Workaround

nitocris83 · September 2017

Greetings Adventurers!

The issue of accreditation cap has eluded us for some time with attempts at addressing it not resolving the issue fully. We feel we have finally identified the root cause but do not have an ETA on when it will be resolved. In the meantime, we have a workaround that should help.

1. Check the Portobello's campaign for the Profession Tasks that give Accreditation
a.

b.

c.

2. AVOID the tasks it shows you in the Professions window!
a. The list view is fine

b. But when you click on it:

c. Those three Accreditation just counted toward your cap and they'll count again when you claim them - which means the game thinks you got 6 when you only got 3, effectively reducing your cap to 97 in Week 1.

3. If you still want those Accreditation, it's fine to view and run these tasks - Even with a lowered cap, it's still possible to get 400 Accreditation over the course of the event. Just be advised that each time you look at it, the cap is effectively lowered.

The weekly caps are:
• Week 1: 100
• Week 2: 200
• Week 3: 300
• Week 4: 400

The caps reset each week - if you start Week 2 with 100 Accreditation already saved up, you could get up to 300 total (100 from Week 1, and 200 from Week 2). So even if your Accreditation cap is lowered by this issue, you should still be able to finish the event.

We've currently got a fix in testing, so hopefully we can get a fix out soon. We hope this information helps in the meantime!

w00trandomsnoobi · September 2017

The lowest cap I had on a character was 38. I did the introduction quest and one trial of traps on her, others were zone contests and profession tasks (probably 5/5, but can't be sure). If this was the only cause, I should have hit the cap much later

molleafauss · September 2017

Interesting, I am stuck at 88, but I never did any profession quest.

BUT

I did a few of the queues listed (as in normal, non Epic Dungeons) and did not get any accreditation for them. I thought because I did those dungeons as a lvl70 character.
I did get Accreditations only the time the queue listed was one of the underdark skirmishes (Throne of The Dwarven God or The Prophecy of Madness, didn't check which one).

Interesting, I seems to recall I ran three times such queue (which would give ... 12 accreditations?) and I'm stuck at 88.
88+12=100?

beckylunatic · September 2017

molleafauss said:
Interesting, I am stuck at 88, but I never did any profession quest.

You don't have to have done the tasks, just viewed them. It sounds like it counts twice if you do it, but still once if you only viewed it. And if it adds up every time you view that profession task, welp... that's a lot of accreditation that didn't count.

Most of my characters, this is their third go 'round with this event, so I effectively have no more weekly caps.

As to the lowbie dungeons not counting, I think they're still trying to figure out why that happens. (Guys, I NEED to see what Flabbergast has to say on the notes for these. I don't care about the credits, only the campaign annotations.)

aimsies · September 2017

Can we also get a fix to one of the Evaluation tasks not counting towards the 2 tasks you need to complete, that give you the daily 4 accreditations in the Burrow Dawn Inn? the Evaluator of Duels has not been counting since this event started last week.

molleafauss · September 2017

beckylunatic said:

molleafauss said:
Interesting, I am stuck at 88, but I never did any profession quest.
You don't have to have done the tasks, just viewed them. It sounds like it counts twice if you do it, but still once if you only viewed it. And if it adds up every time you view that profession task, welp... that's a lot of accreditation that didn't count.

Most of my characters, this is their third go 'round with this event, so I effectively have no more weekly caps.

As to the lowbie dungeons not counting, I think they're still trying to figure out why that happens. (Guys, I NEED to see what Flabbergast has to say on the notes for these. I don't care about the credits, only the campaign annotations.)

So, yea, it seems that looking at the queue is also enough. Did the Caverns of Kundarrax, which was one of the daily queues, now it's marking it completed but I got in at 123 and got out at 123 (unless the AA are in the chest which I didn't open because I didn't have a key).

beckylunatic · September 2017

molleafauss said:
So, yea, it seems that looking at the queue is also enough. Did the Caverns of Kundarrax, which was one of the daily queues, now it's marking it completed but I got in at 123 and got out at 123 (unless the AA are in the chest which I didn't open because I didn't have a key).

I'm under the impression this is a separate issue. The dungeons frequently don't count at all. When they do work, you do not need to have used a key.

beckylunatic · October 2017

With regard to the dungeon Heroic Feats of Heroism sometimes not giving credit, I was able to get credited for normal Spider on 7 characters yesterday before I ran out of steam. This was all solo runs.

Since the problem most often occurs in levelling dungeons and not epic ones, I suspect there may be a boss damage threshold players must meet to get credit. If someone else one-shots the boss or near enough, you get no Accreditation. When I was the only player present, I was unerringly able to get credit.

w00trandomsnoobi · October 2017

nitocris83 said:
Just be advised that each time you look at it, the cap is effectively lowered.

I had another thought. There's this thing where if you start a task on on character and the got to another character and collect results on any other task, it really briefly shows you the results of the last task you started on the previous character. Could this also count towards the accreditation cap?

karranor · October 2017

Aw F! I am stuck at 294. This sucks

When does the cap get removed? It doesn't reset with the regular Sunday stuff because I had this same problem last night. I was just too tired to look into it.

When you fix this can you also add something to the campaign window to make players aware of this cap? Like in the jungle campaign.

Thanks!

beckylunatic · October 2017

karranor said:
When does the cap get removed? It doesn't reset with the regular Sunday stuff because I had this same problem last night. I was just too tired to look into it.

It updates with each week of the event (so Thursday to Thursday). When a new skirmish becomes available, the cap should increase.

Caps for characters that have been able to participate in the event previously should be prior progress+weekly cap.

You're already ahead of anyone trying to pack it all in this round.

karranor · October 2017

beckylunatic said:

karranor said:
When does the cap get removed? It doesn't reset with the regular Sunday stuff because I had this same problem last night. I was just too tired to look into it.
It updates with each week of the event (so Thursday to Thursday). When a new skirmish becomes available, the cap should increase.

Caps for characters that have been able to participate in the event previously should be prior progress+weekly cap.

You're already ahead of anyone trying to pack it all in this round.

Ah ok thanks! Figured it was Sunday reset like the rest.

I have actually messed around on it for a couple years but was not really interested in finishing it due to lackluster rewards. However, it is the last campaign I need to finish so I figured I would grind through it. hehe

Thanks for the info!

w00trandomsnoobi · October 2017

beckylunatic said:
Since the problem most often occurs in levelling dungeons and not epic ones, I suspect there may be a boss damage threshold players must meet to get credit. If someone else one-shots the boss or near enough, you get no Accreditation. When I was the only player present, I was unerringly able to get credit.

Thanks, tried it and got accreditation. I was "best of the worst".

Unknown · November 2017

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Portobello Accreditation Cap - Update and Workaround

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