So the Gateway has been down for about a week now and there is still no Devs coming out to say anything about it, not even stating how long it will be down.
You made it clear to me that the gateway is working properly when you accidentally got it back working when you opened the flood gates after the last patch maintenance break and I didn't see any changes, so what's the problem then? Do I really have to log in to the game just to collect and restart my profession tasks?
TO DEVS AND MODS: Please clarify what is going on and how long will this continue? Comunication here is key and you are not doing your part.
0
Comments
is not enough?
Dead🔪I understand the situation is difficult and maybe internal communication over the holiday weekend was tough. However, bringing down a major feature (you can say it's in Beta but it's been a staple of the PC gaming experience for years) of the game with very little official communication (all of it many days after the fact) is just not acceptable in a professional setting.
I think that's the part that bugs me. It wouldn't be hard to give us vague updates, and it would serve to build up a rapport with the community. Instead, the limited communication undermines the community relationship.
Can they behave like this? Sure.
Should they? No, it's self-defeating.
Third and last: No, it's not enough, I bet you 99% of people that use the gateway regularly don't know what the hell is going on.
I find it amusing to see how far they would go to stop bots that can hit a bit on their money income and yet they don't give two craps about their community.
@strumslinger Would making a closed pinned thread at the top of this forum help? Your posts are burried and those looking for info just aren't finding it. I read your posts, I read everyone's posts several times but again people aren't seeing your info.
Would be a great way to keep us updated with new LEGIT info. This is obviously a big deal to many of us, I'm at work right now and like many others I'm missing gateway.
Neverwinter Census 2017
All posts pending disapproval by Cecilia
When a guild mate asks if I have a couple extra black ice overload slot enchants, I go to the gateway, look through my characters quickly, find the character that's holding a few and in game, login to that character and a guild mate is really happy. without the gateway it means logging in and out of multiple characters until I luck into the one that has an item, or I finish going through them all to say "Oops, sorry."
From my point of view, everything that has been "fixed" with regards to botting and the AD structure has hurt my ability to play the way I want. I love supporting new players, giving them a hand, items that make or break play-ability for them I give them if I can. All that is gone now.
The loss of the gateway would be the final straw, there would be no point in continuing as the fun has been removed for me.
cheers
Ello
ps +1 and more about the lack of clear communication lately.
We have talked about what to do about Gateway internally and looked into the issue, we plan to have a decision on how to tackle this issue next week.
I want to have more details for everyone by the end of next week on what our plans are. As much as I like Gateway too, we can't let it threaten taking down the rest of the game servers let alone itself.
This is exactly the type of communication that we need to hear from the team (or Andy, or even the twitter feed). I would kindly ask that you or someone else put up an official thread with this info, and update it as you know more. It wouldn't take a lot of effort but it would mean a lot to the community.
Cheers, P