Server Issues, 8/22 (Update: All Platforms Now Up!)

Comments

• zebular Member, Neverwinter Moderator, NW M9 Playtest Posts: 15,270 Community Moderator

  August 2016 edited August 2016

  Update 9:51pm (Pacific): Our wizards have restored the portals to the PS4 servers! (The NWXbox and PS4 servers are back up! Still awaiting NWPC.)

  [ My Character Bios | Discord: Zebular#9524 | In Game: @zebular (PC) • @MtnDewFreak (XBOX) • @Terraseer (PS4) ]
  
  [ Support Center • Rules & Policies and Guidelines • ARC ToS • Guild Recruitment Guidelines | FR DM Since 1993 ]

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• brayonhopper Member Posts: 8 Arc User

  August 2016

  zebular said:

  playersnoopy said:

  zebular said:

  Update, 10:39pm PT: XBOX is currently up.

  Zebular can see into the future...
  
  being that it's only 9:46pm PST
  
  

  kanenan said:

  zebular said:

  Update 10:39pm (Pacific): Our wizards have restored the portals to the XBOX servers! (The NWXbox servers are back up! Still awaiting NWPS4 and NWPC.)

  But it's 9:39pm PST.. come back from the future!

  Time is so tricky... and addicting... I still smell oranges....**says the chronomancer wildly sniffing the air as he wanders off**

  As long as you're not smelling toast, you should be fine.

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• pomeroycolley Member Posts: 2 Arc User

  August 2016

  I'm hoping that the PC servers are more tricky to restore in comparison to the console servers. I'd *HATE* to think that the original and long standing PC version wouldn't get preferential treatment like it should.

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• zebular Member, Neverwinter Moderator, NW M9 Playtest Posts: 15,270 Community Moderator

  August 2016

  Update 10:00pm (Pacific): Our wizards have restored the portals to the PC servers. All platforms are once again up and running. We apologize for the inconvenience!

  [ My Character Bios | Discord: Zebular#9524 | In Game: @zebular (PC) • @MtnDewFreak (XBOX) • @Terraseer (PS4) ]
  
  [ Support Center • Rules & Policies and Guidelines • ARC ToS • Guild Recruitment Guidelines | FR DM Since 1993 ]

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• drbubbles

  drbubbles#2158

  Member Posts: 209 Arc User

  August 2016

  Thanks for getting to work so quickly on this. The timing really sucked for me. I only had a few hours to play tonight and they crashed shortly after I logged in.

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• vasaanxy Member Posts: 2 Arc User

  August 2016

  Yup. Thank you. And any ideas what caused it?

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• zebular Member, Neverwinter Moderator, NW M9 Playtest Posts: 15,270 Community Moderator

  August 2016

  **the chronomancer is currently not here right now but might be just ignoring you, depending on your perception of time and wizards**

  [ My Character Bios | Discord: Zebular#9524 | In Game: @zebular (PC) • @MtnDewFreak (XBOX) • @Terraseer (PS4) ]
  
  [ Support Center • Rules & Policies and Guidelines • ARC ToS • Guild Recruitment Guidelines | FR DM Since 1993 ]

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• frostreever

  frostreever#9329

  Member Posts: 269 Arc User

  August 2016

  ghosty2a said:

  Question is, what will happen to our VIP keys? Today was my last key, and was not going to be able to renew for about a month. So have I lost my last key?

  Not sure what platform or level your toons are at
  
  But on ps4 current Zax you can earn enough ad to zen for a month of VIP in about 5-6 days running the 2 each trio once a day on one toon.
  On the chance that hasn't occurred to you.

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• Unknown

  August 2016

  This content has been removed.
• metalmad

  metalmad#1765

  Member Posts: 1 Arc User

  August 2016

  12:24am PST and the Xbox servers are not up. Stays on connecting to account server notification then fails.

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• zebular Member, Neverwinter Moderator, NW M9 Playtest Posts: 15,270 Community Moderator

  August 2016

  Closing this up now so it isn't used for other connection issues beyond the original topic.

  metalmad#1765 said:

  12:24am PST and the Xbox servers are not up. Stays on connecting to account server notification then fails.

  Server was indeed up, your connection to them may have had issues as your report there is the only one I see at that time.
  
  

  [ My Character Bios | Discord: Zebular#9524 | In Game: @zebular (PC) • @MtnDewFreak (XBOX) • @Terraseer (PS4) ]
  
  [ Support Center • Rules & Policies and Guidelines • ARC ToS • Guild Recruitment Guidelines | FR DM Since 1993 ]

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