> @strumslinger said: > Update 8/2: We've narrowed down the issue and are in the middle of testing it for a fix. > > As I'm sure many of you are aware, there's currently an issue regarding maps such as Helm's Hold, Vellosk, and a few others. > > Currently, once you log out of these maps and log back in, the game will freeze on the loading screen. While we work to fix this issue, we recommend not logging out of these zones when you're in them. > > If you already have and are stuck, there are two ways to work around the issue: > 1) Log in with an alternate character who has completed the tutorial, then switch characters back to the frozen one. > 2) Submit a ticket to our support at support.arcgames.com > > We're currently looking into a fix and will update the community once we narrow it down. Thank you for your patience.
This was revised posted on August 2...???
I cant log in do anything.. and i just put money on my account to buy my first bag and this happens??? Some people would EXPUNGE players from these zones then DE-ACTIVATE THEM until your able to fix them.. As a new player 3-4 days new into the game this is something that TURNS us awy and all of our friends that we brought to the game that could have possibly made you money.. My entire family plays on ps4 and has this downloaded... but after experiencing this Issue i think we are better off moving on to something else..
17 days since THIS ADMIN POSTED this , or revised, they still have issues.. sad. And i thought Destiny was messed up you got them beat.. congratz..
just earlier, i purchased an item using Vanguard Scrip from Dell McCourt in Dread Ring, but i never received the item at all & i checked my inventory a couple of times, i had space in my inventory for the purchase
Bros!!! For all PS4 users of this game, the EASIEST WAY TO FIX is to create a new character and as soon as you talk to the first NPC load your Main Character. (No need to make it to enclave! Or level up)
Yeah just encountered this problem and used an alternate character to switch to my main. Wish I knew there were problem maps cause I logged off a reclamation rock again Oh no. Please fix this as I'm tired of making alternate characters just to log on.
DEVs just contacted me and moved my character out of the problem area. Thanks DEVs. It's a problem yes and they are working on it. Don't give up on this awesome game . I'll just make sure to log off in Pro enclave for now till it's fixed.
Still can't click X on Bonnego Battleaxe in Driftwood Tavern at beginning of Tattered Maps Quest, this is my second playthrough of Dwarven King Questline with my same character & i don't recall having any problems during my first playthrough with that quest, please help
im on ps4 and when i pick my character it will load for like 3 seconds then freeze at a black screen but you can still see text but it doesn't change and u can hear the background music but wont load. Plz I love the game but this has been going on for 2 weeks and it still doesn't work. i tried re-downloading the application and it still freezes. I dont know what is the problem but i need help plz.
Just a bit earlier, there was an update which finished downloading & installing, now i cant click on play because it's greyed out, tried quitting then trying again but still can't log in
You can be sure if zen and sales wear bugged so you can't pay them it would be fixed asap lol they def have priorities game issues are secondary as with any pay to play game sit tight and hope they fix stuff is the name of this generations games I still miss the original neverwinter pc game before the lawsuits man now that was a game !!! I want my red dragon Druid back lol
I understand that maintenance is a major thing in the gaming world and without we would have crashes and bugs all the time. But...it would be real great if we gamers had a time frame on how long it would take or even a guesstamation on how long we will b out of the game. Put a lot of money in this game and just want to play. Peace be the Journey Always
well there was an update earlier, i just logged in & still can't click X on Bonnego Battleaxe in Driftwood Tavern, i've tried abanding quest & picking it up again, but when the question mark appears on his head, i still can't click X ... when will this problem be fixed ? ..i love playing Neverwinter & have been playing every day since i bought the early access pack on PS4
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kreatyveMember, Neverwinter Moderator, NW M9 PlaytestPosts: 10,545Community Moderator
Closing this up as the issue has been patched. Thank you for your patience.
My opinions are my own. I do not work for PWE or Cryptic. - Forum Rules - Protector's Enclave Discord - I play on Xbox Any of my comments not posted in orange are based on my own personal opinion and not official. Any messages written in orange are official moderation messages. Signature images are now fixed!
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PC and PS4 player. Proud Guildmaster for PS4 Team Fencebane. Rank 5 Officer for PC Team Fencebane. Visit us at http://fencebane.shivtr.com
> Update 8/2: We've narrowed down the issue and are in the middle of testing it for a fix.
>
> As I'm sure many of you are aware, there's currently an issue regarding maps such as Helm's Hold, Vellosk, and a few others.
>
> Currently, once you log out of these maps and log back in, the game will freeze on the loading screen. While we work to fix this issue, we recommend not logging out of these zones when you're in them.
>
> If you already have and are stuck, there are two ways to work around the issue:
> 1) Log in with an alternate character who has completed the tutorial, then switch characters back to the frozen one.
> 2) Submit a ticket to our support at support.arcgames.com
>
> We're currently looking into a fix and will update the community once we narrow it down. Thank you for your patience.
This was revised posted on August 2...???
I cant log in do anything.. and i just put money on my account to buy my first bag and this happens???
Some people would EXPUNGE players from these zones then DE-ACTIVATE THEM until your able to fix them..
As a new player 3-4 days new into the game this is something that TURNS us awy and all of our friends that we brought to the game that could have possibly made you money.. My entire family plays on ps4 and has this downloaded... but after experiencing this Issue i think we are better off moving on to something else..
17 days since THIS ADMIN POSTED this , or revised, they still have issues.. sad. And i thought Destiny was messed up you got them beat.. congratz..
For all PS4 users of this game, the EASIEST WAY TO FIX is to create a new character and as soon as you talk to the first NPC load your Main Character. (No need to make it to enclave! Or level up)
> just found the item i purchased
Any of my comments not posted in orange are based on my own personal opinion and not official.
Any messages written in orange are official moderation messages. Signature images are now fixed!
Switch character from the menus to your stuck character and it should load.