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Forums > Home› Neverwinter Discussion › General Discussion (PC)

Emergency Maintenance [6/17] - COMPLETE

strumslingerstrumslinger Member, NW_CrypticDev, Cryptic Developer Posts: 1,724 Cryptic Developer
edited June 2016 in General Discussion (PC)
Update 3:04pm: Maintenance is complete!

Neverwinter will have an emergency maintenance today at 2pm PT for roughly two hours to fix a crash when viewing the stronghold window.


Call me Andy (or Strum, or Spider-Man)!
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Post edited by strumslinger on
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Comments

  • UnknownUnknown
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  • beckylunaticbeckylunatic Member, NW M9 Playtest Posts: 14,231 Arc User
    Son of a beehive, I think that means my guild is likely to lose a ton of Influence because nobody will be able to tend the trader post-work.
    Guild Leader - The Lords of Light

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  • revan06100revan06100 Member, NW M9 Playtest Posts: 205 Arc User
    Guys FFS ! It's Friday evening in Europe ! the time when everybody is playing ( 9 - 11 pm)...
  • UnknownUnknown
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  • beckylunaticbeckylunatic Member, NW M9 Playtest Posts: 14,231 Arc User
    magenubbie said:

    I like it's getting fixed, but seriously.. an emergency shutdown for this? It's been like this for 2 weeks. We'd have lasted another. It's nothing gamebreaking to me..

    It's actually worse now because the crash is contingent on there being a timer ticking on the SH interface. So it's gone from affecting only guilds with upgrades running to any guild with a Jubilee trader built.

    But still!
    Guild Leader - The Lords of Light

    Neverwinter Census 2017

    All posts pending disapproval by Cecilia
  • UnknownUnknown
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  • litaaerslitaaers Member, NW M9 Playtest Posts: 871 Arc User
    ribbs1 said:

    He hates these cans!

    You Jerk(TM)!
  • kvetkvet Member, NW M9 Playtest Posts: 2,700 Arc User
    You know - it's GOOD that this is being fixed for sure, so thanks for that. But Friday evening? Really? You should have waited until Monday morning for this. What if something goes wrong - you really are going run a patch on FRIDAY EVENING? I'm glad it's being fixed, but it's been broken for more than a week, I think it could have waited another couple days.

    Sekhmet@kvetchus_
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  • hustin1hustin1 Member, NW M9 Playtest Posts: 3,467 Arc User
    edited June 2016
    beckylunatic said:

    magenubbie said:

    I like it's getting fixed, but seriously.. an emergency shutdown for this? It's been like this for 2 weeks. We'd have lasted another. It's nothing gamebreaking to me..

    It's actually worse now because the crash is contingent on there being a timer ticking on the SH interface. So it's gone from affecting only guilds with upgrades running to any guild with a Jubilee trader built.

    But still!
    At least it doesn't affect the really small guilds. All of our sword guilds can only build a couple of the trader structures because all of the others require stone and they don't yet have access to that plot.

    (yes, this is sarcasm, but also intended to point out another event issue where @strumslinger might see it)
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  • UnknownUnknown
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  • valynstarfirevalynstarfire Member, NW M9 Playtest Posts: 100 Arc User
    How about the connectivity issues?
  • reg1981reg1981 Member, NW M9 Playtest Posts: 1,435 Arc User
    Hmmm I wonder what exploit was released in Thursdays update... Only time I've ever seen this happen is when things we're broke and ruining the economy.
  • greywyndgreywynd Member, NW M9 Playtest Posts: 7,158 Arc User
    revan06100 said:

    Guys FFS ! It's Friday evening in Europe ! the time when everybody is playing ( 9 - 11 pm)...

    Still office hours where the work is being done.
    I'm not looking for forgiveness, and I'm way past asking permission. Earth just lost her best defender, so we're here to fight. And if you want to stand in our way, we'll fight you too.
  • xfreddoxfreddo Member, NW M9 Playtest Posts: 12 Arc User
    reg1981 said:

    Hmmm I wonder what exploit was released in Thursdays update... Only time I've ever seen this happen is when things we're broke and ruining the economy.

    rly dude, i agree 100%!
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  • valwrynvalwryn Member, NW M9 Playtest Posts: 1,620 Arc User
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  • UnknownUnknown
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  • UnknownUnknown
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  • deathbeezdeathbeez Member, NW M9 Playtest Posts: 789 Arc User
    desisti said:

    strumslinger said:

    Neverwinter will have an emergency maintenance today at 2pm PT for roughly two hours to fix a crash when viewing the stronghold window.

    I'm not buying this for a second. Fixing some AD exploit or broken somethin'. When did Cryptic started caring so much about players to do "emergancy fix" to improve QoL... this is not Blizard...
    LOL!
    I Thought the same thing. Someone found an exploit.
  • jyotaijyotai Member Posts: 44 Arc User
    kvet said:

    You know - it's GOOD that this is being fixed for sure, so thanks for that. But Friday evening? Really? You should have waited until Monday morning for this. What if something goes wrong - you really are going run a patch on FRIDAY EVENING? I'm glad it's being fixed, but it's been broken for more than a week, I think it could have waited another couple days.

    Actually that's probably why they're doing it at 2pm to 4pm. Which at the latest for east coasters is only 7pm for the hopeful end.

    Otherwise people would have this issue messing up their game's for the entire night of raiding and any raids people do on the weekend... while the staff was at home and unable to do anything about it except escalate JIRA tickets back and forth between whatever poor sucker was on-call and whoever is stuck on-call in some office in India... :wink:
    PST timezone older player. Mostly play tanks and healers. Don't game outside of MMOs.
  • strumslingerstrumslinger Member, NW_CrypticDev, Cryptic Developer Posts: 1,724 Cryptic Developer
    Contrary to what people are thinking, this maintenance was for the exact reason I stated: to fix that crash. It was pretty bad and was affecting a lot of people. True, it was an odd time, but it was the only time we could fit it in before the weekend.


    Call me Andy (or Strum, or Spider-Man)!
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  • beckylunaticbeckylunatic Member, NW M9 Playtest Posts: 14,231 Arc User
    How dare anyone accept the stated reason for a patch at face value? HOW DARE!?
    Guild Leader - The Lords of Light

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  • mysteriasdrassamysteriasdrassa Member Posts: 299 Arc User
    strumslinger said:

    Contrary to what people are thinking, this maintenance was for the exact reason I stated: to fix that crash. It was pretty bad and was affecting a lot of people. True, it was an odd time, but it was the only time we could fit it in before the weekend.

    Honestly, I feel for you guys,,, no matter what you do,, there are going to be people complaining about what, where, when and how it is implemented,,, I wouldn't want your job for nothing,, it has to be disheartenig at best to listen to all the bitching all the time,,,,, kudos Dev team and thank you for all the work you do
  • bitt3rnightmar3bitt3rnightmar3 Member, NW M9 Playtest Posts: 788 Arc User
    Thanks!
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  • UnknownUnknown
    edited June 2016
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  • revan06100revan06100 Member, NW M9 Playtest Posts: 205 Arc User
    So destroying the jubilee trader is your way of fixing it ? really??
  • wlinazwlinaz Member, NW M9 Playtest Posts: 150 Arc User
    edited June 2016
    revan06100 said:

    So destroying the jubilee trader is your way of fixing it ? really??

    If by that you mean there is a "Cancel Destruction" button on the trader window..
    Ditto..
    The button doesn't seem to cancel anything, it looks like it's still processing...
    Time will tell.. :(

    Update:
    Vendor cycle completed at the 24 hour mark, restarted the vendor, no more Cancel Destruction button.

    Non-issue.. :)
    Post edited by wlinaz on
    image
  • beckylunaticbeckylunatic Member, NW M9 Playtest Posts: 14,231 Arc User
    revan06100 said:

    So destroying the jubilee trader is your way of fixing it ? really??

    Ehm... you need to rebuild it every 24 hours anyway.
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  • caitlyn0caitlyn0 Member Posts: 5 Arc User
    how many people are having trouble downloading this new patch? ive been downloading since it opened up and still downloading. its now after midnight EST :(
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