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Queue System Update
strumslinger
Member, NW_CrypticDev, Cryptic Developer Posts: 1,724Cryptic Developer › Cryptic Developer
Hello all.
First off, thank you all for your patience as we work though the issues of the queue system.
The update to the queue system was meant to give players more control over their queuing experience, and allow for large, pre-made groups to enjoy content (in this case, instances designed to require ten or more players). Most importantly, however, it was meant to be at least as stable as the old queue system, and we're now working to address issues with the new system architecture. And while our data indicates that the queue system is operational and that instances are firing off, we feel as if it could use some fixin'
Last week, the team identified and addressed some technical bugs and began rolling out critical fixes ([actual link] see patch notes for more information). Our goal in the coming days will be to comb through all of the reported issues and include fixes for them in the upcoming update.
Things we will be reviewing:
Again, thank you for your patience and understanding as we work to make improvements to the new queue system, and improve your experience in the process.
The Neverwinter Team
First off, thank you all for your patience as we work though the issues of the queue system.
The update to the queue system was meant to give players more control over their queuing experience, and allow for large, pre-made groups to enjoy content (in this case, instances designed to require ten or more players). Most importantly, however, it was meant to be at least as stable as the old queue system, and we're now working to address issues with the new system architecture. And while our data indicates that the queue system is operational and that instances are firing off, we feel as if it could use some fixin'
Last week, the team identified and addressed some technical bugs and began rolling out critical fixes ([actual link] see patch notes for more information). Our goal in the coming days will be to comb through all of the reported issues and include fixes for them in the upcoming update.
Things we will be reviewing:
- Frequency of the Demogorgon (Master) instance
- Tiamat queuing window
- Improving the flow of queuing -> getting into an instance
- Addressing minimum team size to launch an instance
- PvP dodger penalty
- And more...
Again, thank you for your patience and understanding as we work to make improvements to the new queue system, and improve your experience in the process.
The Neverwinter Team
Call me Andy (or Strum, or Spider-Man)!
Follow Neverwinter on Twitter: NeverwinterGame
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Great job guys, these are the things I love to see!
I had no problems with getting into Demogorgon before the queue update, now it doesn't work anymore.
When you stand right in front of the portal with other players, also wondering why the queue is not working and it can't create a group from all the players standing right there, you can see for yourself that something is really messed up with that new queue system.
How about some kind of compensations for every day a lot of us players can't get into Demogorgon until it is finally fixed and working properly again?
On my side too the validation popup doesn't display. I get all the logs showing that I get matched but then I time out without getting anything.
Except one time : the popup window actually showed, a 100th of a second and disappeared right away. It's more than time to fix that thing. If you can't, bring the old system back and work more on the new one offline. Please.
For some reason it got fixed for me today. The only thing that I changed was to fix my windows update. It was stuck because of two files corrupted by a previous windows update. Was it that I was missing some important update windows update (security update not letting a system call being done?) ? Was it that those two corrupted files (telemetry files) was keeping the game to do some RPC or regular sockets calls to the servers? I don't know, I'm not sure. But to be sure maybe we should all check if our systems are up to date, and if the windows update is taking forever fetching the new updates / downloading them we should check if everything is right with the command " sfc /scannow " to be sure everything on the system is right.
Or maybe it's just stupid luck that the problem disappeared on my computer
Which also begs the questions, why didn't we get any more players?
Since i'm willing to bet, that more then enough players were still waiting for an invite into Demogorgon.
Anyway, with those 8 people in the instance, we managed to get gold/silver/gold and ended up with silver as result.
While that run wasn't perfect, at least i got a Demogorgon run done, but the next try to join Demogorogon failed again.
I keep my system up to date, and i can assure you, that this has nothing to do with the "client" system at all.
I didn't change/update anything, and i only got 1 run in all those tries.
This makes no sense...
i queue instance HAMSTER waiting minimum 15 min maximum 20 min i tested how do you that fix q prblem .
and big problem team randomize not good usally join my party newbie players tank dc dps all to time low itm lvl i dont understand you ubgrate script q i understand ppl boring i can solo going dungeon joining my party new members dps low tank low wipe wipe lost my time . need ubgrate team random team join run dungeon thanks so much.
> you say a compensation for demo, I say a compensation for everything. All along the 2xRP I tried to get into CN for the good loot. No need to say I got nothing but frustration against the public q. My days now are just a couple of dailies for my campaigns and then I camp at WoD waiting for DRs, meanwhile I watch the TV. I can't play because the queue system is broken.
>
> On my side too the validation popup doesn't display. I get all the logs showing that I get matched but then I time out without getting anything.
>
> Except one time : the popup window actually showed, a 100th of a second and disappeared right away. It's more than time to fix that thing. If you can't, bring the old system back and work more on the new one offline. Please.
I have exactly The same issue - damn annoying...
My frustration is not only with the state of the game regarding this issue but also how they claim working on issues. Meanwhile many people reply they can't queue at all and they just dance around that topic by not specifically listing that as an issue. I guess people inability to access major content fall into the 'and more..' category of this announcement.
domination is still premade Vs random as far as I play- is it possible to add a botton that prevent or allow it. i am sure those premade initiation is not to have one sided battle as well
gauntlgrym is dead, its got nothing to do with Q system and i assume there is no reward in doing it. and again even if I do get in, its against premade - so same request as above, is it possbile to add premade / non premade option
many of us did stronghold siege PVP in the past, for the banners and for the stronghld shards. in order to do it we created "alliance" with other small guilds so we can join and have chance to get 200 points / reduce enemy bellow 3000 points or even win. with the new system its not possible.
1)if someone decline the all Q is gone or get bugged (this is 40 ppl Q and its happen alot)
2)ppl from diffrent guild can't Q together to siege now, the result is that only big guilds can premade while small guilds have to go completly random (level 60-70, no cordination at all) at the end even siege end up to be premade Vs random now
is it possible to add for siege as well premade Vs random botton or allow different small guild to Q together
* small guilds get stuck again, now its cause of the battle shards
Call me Andy (or Strum, or Spider-Man)!
Follow Neverwinter on Twitter: NeverwinterGame
Like Neverwinter on Facebook: Neverwinter
Follow me on Twitter: StrumSlinger
One of my guild members had this issue.
We actually had to go in and remove the time syncing to the Internet.
But after removing that and making sure that both his BIOS clock and Windows clock showed the same time, and removing the sync to time.microsoft.com he was able to queue up again.
Kudos to the person who found this...