i wrote the solution for this problem. just do it once and it autofixes itself
And I just tried you solution - managed to get some random people to go through Temple of the Spider with me - and guess what? Surprise Surprise Surprise... It doesn't work...
After my TotS run, I tried doing a PUG Aberrant Assault, and I still was not included in the group. I have to actually leave the instance and ask someone to join my group before the rest of the party members in the actual instance show up.
I've been hesitant to try this with PvP since there is no way to just leave and come back as far as I know. Which means being stuck in the instance with no chance of getting Glory or RAD.
I am having the same issue. I can run the through everything but i am solo. If i miss out on getting in with a boss fight i get no rewards, or if I die I don't get anything. Think this is day 2 for me. So far have only tried Lair but will be going through the rest today.
I am having the same issue. I can run the through everything but i am solo. If i miss out on getting in with a boss fight i get no rewards, or if I die I don't get anything. Think this is day 2 for me. So far have only tried Lair but will be going through the rest today.
The only "solution" I have found at this point is to leave the instance the moment I spawn in, find someone to invite to group, wait for the dungeon or skirmish group to show up on the left, then go back into the instance. That does not actually fix it long term though and I have to do this every time I want to go into a dungeon or skirmish. I also do not get added to the PvP group when I PvP, but so far I at least get my Glory and RAD awards when they complete.
I suspect this is somehow related to the 2x Glory event, as I think this happened the last time we had one. If it clears up after the event is over, then my suspicions will be conformed. Since you pointed out this is day two for this happening for you as well, it makes me even more suspect it is a 2x Glory event issue. Post if it clears up after Monday.
I logged in tonight and did a PUG dungeon less than a half hour ago. As I suspected it would, the issue has resolved itself. Since I was still having the issue this morning while the 2x Glory event was still going on, I suspect this is a bug tied to that event somehow.
This issue is SO annoying. C'mon Devs, you REALLY expect us to keep playing or even PAY you by buying stuff in your game when you can't fix this game breaking issue? this is not a minor graphics glitch, or small tweak needed for some in-game mechanic, this is something that breaks the game entirely. If you can't fix this soon I expect you will notice an inexplicable dropoff of number of players as the game becomes another MMO written off by the playerbase. Get with it and get it fixed, ASAP.
It just happened to me in normal temple of the spider. I get in the dungeon and I'm in my own group. I wasn't able to leave the group so I just teleported out. When I wanted to try again, all I received was "return to instance". This happened to me before. I was blocked from entering the final boss area.
I have this issue too. I contacted support and was told it must be an unreported bug and that I should make a post in this forum. Seems a bit odd given this thread. The response I had is below, names removed, with my original support ticket underneath that.
Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.
We appreciate your patience as we worked to resolve this issue.
Thank you for allowing us to be of service to yo Hello,
Thank you for contacting us.
Having reviewed the information you supplied, we’ve come to the conclusion that this may be the result of an unreported gameplay bug. Regretfully, we don’t have a resolution for the issue at this time, however we’re always trying to improve the gameplay experience for all of our games and we appreciate the time you took to notify us of your concern. We would like to resolve the issue as quickly as possible; however some issues require development time from departments outside of Customer Support and cannot be immediately resolved by a Game Master.
Please submit a report to the Xbox bug report section of our Neverwinter forums, this will allow other players to discuss the issue, give feedback, and bring the issue to the developer's attention.
Whenever I queue for an instance I am not placed in a party when I join. This means I do not have access to loot, cannot see health bars etc. This happens in both pve and pvp.
If I select someone else to request joining the party I get the following message "That action is not available in this queue instance"
Also, when an instance is completed I have the return to instance alert open for several minutes afterwards.
This problem has been since yesterday.
Please help because not being in parties is spoiling the experience for me.
Question Reference Product Level 1: Neverwinter (Xbox One) Category Level 1: In-Game Issues Category Level 2: Stuck Character Date Created: 12/27/2015 10:30 PM Last Updated: 12/28/2015 12:06 PM Status: Support Replied Connection Type: Date/Time of Problem:
So they have no idea of this problem that has been ongoing since September? lol
Main - Rydia (HR70) - Xbox One Player only Alts : Storm (SW70), Edge (TR70), AD Farm (CW70), Grunt (GF70), Rosa (DC70), AD AD AD (GWF70), Your Mum (OP70)
I have the same issue. Been happening since last night. as a new player i don't know anyone who plays and i'm not in a guild (and i am not interested in joining a guild at this moment). The pug system is there for people like us to join and run a dungeon and get the goods. It is a problem that should be looked into not just brushed off with a "fix it yourself" attitude. i would not give a rats <font color="orange">HAMSTER</font> about the group HUD bug if loot drops and chest rewards still functioned as normal but the fact is they do not. So i have to log out because i'm not in a group and cannot leave group and leaving the dungeon via the door does not remove me from the group. After i log back in the instance is still available to me for roughly 3-5 minutes before it resets and i can rejoin a queue hoping to see the group on the HUD. I am using Xbox1 if that is any help to solving the issue faster but please can someone get to work on fixing this, thank you.
I was queue for a DOM booted from server as I joined. Once logged back in I was in the pvp match but it wasn't active. I cannot leave via re queue and no option to leave DOM match. Stuck at starter area some others slowly coming into game stuck and confused. Once committing suicide I was sent to a section inside of a wall once others started to commit suicide they joined me in the wall. We are fully stuck and logging out brings us back to the inner wall and committing suicide brings us back into the wall.... No way out
Tried change instance, tried teleporting, tried getting in group with another stuck player, tried logging out and back in, tried re queue, tried I am stuck...
The same thing has happened to me 3 times I did a dungeon... was not part of a group, did not get any Astral Diamonds... could not leave and I get the same response from Arc... this is getting ridiculous. Please submit a report to the Xbox bug report section of our Neverwinter forums, this will allow other players to discuss the issue, give feedback, and bring the issue to the developer's attention.
I contacted customer support about this issue and received a reply (pasted below) telling me to post about it here. Now I discover that this bug is far from "unreported" since there's been a thread about it here for months!
-----
Hello,
Thank you for contacting us.
Having reviewed the information you supplied, we’ve come to the conclusion that this may be the result of an unreported gameplay bug. Regretfully, we don’t have a resolution for the issue at this time, however we’re always trying to improve the gameplay experience for all of our games and we appreciate the time you took to notify us of your concern. We would like to resolve the issue as quickly as possible; however some issues require development time from departments outside of Customer Support and cannot be immediately resolved by a Game Master.
Please submit a report to the Xbox bug report section of our Neverwinter forums, this will allow other players to discuss the issue, give feedback, and bring the issue to the developer's attention.
[link edited out]
We apologize for the inconvenience.
Regards, Twylabite Specialist Game Master Perfect World Entertainment [link edited out]
I know, this has been ongoing since at least September and if they are not aware of it then what is the point in us reporting bugs in the 1st place?
This is still ongoing, last night I was the odd one out in a Demo run. All 9 other players were showing with Green names and I was on my lonesome.
Main - Rydia (HR70) - Xbox One Player only Alts : Storm (SW70), Edge (TR70), AD Farm (CW70), Grunt (GF70), Rosa (DC70), AD AD AD (GWF70), Your Mum (OP70)
personally im having issues with folks not showing up on the group list in dungeons. also earlier today i ran through a dungeon twice and wasnt able to open the end chest even though i had a daily dungeon key.
I contacted customer support about this issue and received a reply (pasted below) telling me to post about it here. Now I discover that this bug is far from "unreported" since there's been a thread about it here for months!
-----
Hello,
Thank you for contacting us.
Having reviewed the information you supplied, we’ve come to the conclusion that this may be the result of an unreported gameplay bug. Regretfully, we don’t have a resolution for the issue at this time, however we’re always trying to improve the gameplay experience for all of our games and we appreciate the time you took to notify us of your concern. We would like to resolve the issue as quickly as possible; however some issues require development time from departments outside of Customer Support and cannot be immediately resolved by a Game Master.
Please submit a report to the Xbox bug report section of our Neverwinter forums, this will allow other players to discuss the issue, give feedback, and bring the issue to the developer's attention.
[link edited out]
We apologize for the inconvenience.
Regards,
Twylabite
Specialist Game Master
Perfect World Entertainment
[link edited out]
I got the exact same answer from the same GM. Clearly they know about it, and haven't been doing anything to fix it.
This bug still happens. Joining as a group did not help; I was split into a new group upon entering the instance. Every instance I joined had me by myself instead of in the group until I was able to complete an instance and exit using the exit portal. Nodes, chests, loot, and Seals did work as expected.
Happens to me now too.. On every RAID, skirmish or dungeon!!
I was told to post here, in the PC forums, even though I am experiencing this issue on the XBOX..
Problem is, I can never be a part of the party... This is really difficult being a squishy wizard because healers have a hard time noticing my health because I am not part of the group
Linked is a video of the problem, in the new skirmish;
Since my ticket support stated I should post in the forms for a fix and that there is no availbe fix as of now, I am posting this. Oh and I love how the response back stated they were not aware of this "bug". Seriously, it seems to me they should be aware of it by now since this has been going on for MONTHS! Out of 6 toons only one is affected, which is my pally I am building. I can not queue for anything and be placed in a group. I get no AD or seals. I can pick up some random stuff, but I want my seals. I am going to try to have a guild mate join up with me and see if that fixes the issue for now, but seriously there should be a fix by now for this. Good luck everyone, glad I am not alone.
I don't know what happened but these two toons are able to group up again!! It was either just a matter of time or the DEVS did something in the background.. ? I was finally able to "leave group" when clicking on my avatar up top left, perhaps this did it? (this option was missing for some time and just suddenly appeared late last night)
Anyways, I'm happy, for now.
Hopefully this doesn't happen again, and my fellows have their characters restored too.
> @enicegeo said: > I had this experience as well. It also didn't list anyone else as party members, just my companion. The boss entrance to a boss area was glitched for me, didn't see a 'team waiting for you' purple circle, activate boss entrance circle or even see a message that one was activated. Others in the group were able to go into boss lair while I was left back at the campfire. After they wiped I was able to join by staying next to the door when they activated entrance to the boss lair again but I still didn't see a purple circle activation or message.
I have the same problem, i don´t see the boss entrance, some aoe attacks and the list of the party members. Any solution for that?
Comments
Surprise Surprise Surprise...
It doesn't work...
After my TotS run, I tried doing a PUG Aberrant Assault, and I still was not included in the group. I have to actually leave the instance and ask someone to join my group before the rest of the party members in the actual instance show up.
I've been hesitant to try this with PvP since there is no way to just leave and come back as far as I know. Which means being stuck in the instance with no chance of getting Glory or RAD.
I suspect this is somehow related to the 2x Glory event, as I think this happened the last time we had one. If it clears up after the event is over, then my suspicions will be conformed. Since you pointed out this is day two for this happening for you as well, it makes me even more suspect it is a 2x Glory event issue. Post if it clears up after Monday.
Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.
We appreciate your patience as we worked to resolve this issue.
Thank you for allowing us to be of service to yo
Hello,
Thank you for contacting us.
Having reviewed the information you supplied, we’ve come to the conclusion that this may be the result of an unreported gameplay bug. Regretfully, we don’t have a resolution for the issue at this time, however we’re always trying to improve the gameplay experience for all of our games and we appreciate the time you took to notify us of your concern. We would like to resolve the issue as quickly as possible; however some issues require development time from departments outside of Customer Support and cannot be immediately resolved by a Game Master.
Please submit a report to the Xbox bug report section of our Neverwinter forums, this will allow other players to discuss the issue, give feedback, and bring the issue to the developer's attention.
http://www.arcgames.com/en/forums/neverwinter/#/categories/bug-reports-xbox-one
We apologize for the inconvenience.
Whenever I queue for an instance I am not placed in a party when I join. This means I do not have access to loot, cannot see health bars etc. This happens in both pve and pvp.
If I select someone else to request joining the party I get the following message "That action is not available in this queue instance"
Also, when an instance is completed I have the return to instance alert open for several minutes afterwards.
This problem has been since yesterday.
Please help because not being in parties is spoiling the experience for me.
Question Reference
Product Level 1: Neverwinter (Xbox One)
Category Level 1: In-Game Issues
Category Level 2: Stuck Character
Date Created: 12/27/2015 10:30 PM
Last Updated: 12/28/2015 12:06 PM
Status: Support Replied
Connection Type:
Date/Time of Problem:
Operating System
Internet Service Provider
Computer Manufacturer
Character
Server
Transaction ID
[---001:002040:10533---]
Alts :
Storm (SW70), Edge (TR70), AD Farm (CW70), Grunt (GF70), Rosa (DC70), AD AD AD (GWF70), Your Mum (OP70)
Member of Q-Snipe
Tried change instance, tried teleporting, tried getting in group with another stuck player, tried logging out and back in, tried re queue, tried I am stuck...
-----
Hello,
Thank you for contacting us.
Having reviewed the information you supplied, we’ve come to the conclusion that this may be the result of an unreported gameplay bug. Regretfully, we don’t have a resolution for the issue at this time, however we’re always trying to improve the gameplay experience for all of our games and we appreciate the time you took to notify us of your concern. We would like to resolve the issue as quickly as possible; however some issues require development time from departments outside of Customer Support and cannot be immediately resolved by a Game Master.
Please submit a report to the Xbox bug report section of our Neverwinter forums, this will allow other players to discuss the issue, give feedback, and bring the issue to the developer's attention.
[link edited out]
We apologize for the inconvenience.
Regards,
Twylabite
Specialist Game Master
Perfect World Entertainment
[link edited out]
This is still ongoing, last night I was the odd one out in a Demo run. All 9 other players were showing with Green names and I was on my lonesome.
Alts :
Storm (SW70), Edge (TR70), AD Farm (CW70), Grunt (GF70), Rosa (DC70), AD AD AD (GWF70), Your Mum (OP70)
Member of Q-Snipe
I was told to post here, in the PC forums, even though I am experiencing this issue on the XBOX..
Problem is, I can never be a part of the party... This is really difficult being a squishy wizard because healers have a hard time noticing my health because I am not part of the group
Linked is a video of the problem, in the new skirmish;
https://account.xbox.com/en-ca/gameclip/ba91ce08-6702-47f9-9fdb-416b24cda61c?gamerTag=Z33N4&scid=8dd60100-6cc0-42f2-bb3e-c47b184a79f5
Linked is the original bug report, for which I was told to post here;
https://support.arcgames.com/app/account/questions/detail/i_id/3081056
I have put a lot of time and money into perfecting this character, can anything be done to fix this please?
Is there anymore more I can do to help resolve this issue?
https://account.xbox.com/en-ca/gameclip/073382a1-9a8d-4e88-9097-65c5008003ac?gamerTag=Z33N4&scid=8dd60100-6cc0-42f2-bb3e-c47b184a79f5
Can we please have confirmation that PWI is aware of this problem and will work towards fixing this game breaking bug?
"Please rest assured that our development team are working on a fix."
and
"Please do wait for the fix to be rolled out."
As stated in my ticket.
It was either just a matter of time or the DEVS did something in the background.. ?
I was finally able to "leave group" when clicking on my avatar up top left, perhaps this did it?
(this option was missing for some time and just suddenly appeared late last night)
Anyways, I'm happy, for now.
Hopefully this doesn't happen again, and my fellows have their characters restored too.
> I had this experience as well. It also didn't list anyone else as party members, just my companion. The boss entrance to a boss area was glitched for me, didn't see a 'team waiting for you' purple circle, activate boss entrance circle or even see a message that one was activated. Others in the group were able to go into boss lair while I was left back at the campfire. After they wiped I was able to join by staying next to the door when they activated entrance to the boss lair again but I still didn't see a purple circle activation or message.
I have the same problem, i don´t see the boss entrance, some aoe attacks and the list of the party members. Any solution for that?