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How to Really Fight the Bots

tripsofthrymrtripsofthrymr Member, Neverwinter Moderator, NW M9 Playtest Posts: 1,624 Community Moderator
edited September 2015 in General Discussion (PC)
You have volunteer Community Moderators already.

Identify volunteer Game Masters, and empower them to ban bots. I'm sure the CM's can help identify honest, non-exploiting players to nominate as fair GMs.

If three Game Masters tag an account as a bot, issue an automatic 3 day ban. If ten Game Masters tag an account as a bot, issue an automatic permanent ban.

A few hours of volunteer GM's standing in PE and tagging

\/\/\/.I*am*A**Gold**$eller.com

and a few hours of standing outside hot spots like Ghost Stories and Blackdagger Ruins

would put quite the dent in the ability of bots to generate RP for sale, and to sell those ill-gotten goods. While bots have automation and numbers on their side, it takes far longer to level up enough to begin exploiting than to right-click, mark as bot.

Please, show us that you actually are interested in the bot problem.



Caritas Guild Founder (Greycloak Alliance)

Sci-fi author: The Gods We Make, The Gods We Seek, and Ji-min
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Comments

  • dandare#8529 dandare Member, NW M9 Playtest Posts: 337 Arc User
    This proposition is something I of yet did not think about. Sad thing is that many of players which would make good Volunteer Game Masters actually just quit.

    The experienced player I believe would be able to issue a good and much more daunting fight against bots or nearly eliminate problem. Especially since no 3 days ban would hurt anyone as change we're facing even if it hit in 'friendly fire' some good player by accident. But I still have my doubts about whole issue as with time more and more things convince me that bots were just used as scapegoats :(
    "You stand as inspiration. You are practically the Avatar of Buttkicking." -Quote towards Minsc
    "I choose You Jymaru!" ~for there are times when more than words need to do the talk
  • tripsofthrymrtripsofthrymr Member, Neverwinter Moderator, NW M9 Playtest Posts: 1,624 Community Moderator
    I like your signature line :-)
    Caritas Guild Founder (Greycloak Alliance)

    Sci-fi author: The Gods We Make, The Gods We Seek, and Ji-min
  • dufistodufisto Member Posts: 537 Arc User
    simple fix warn anyone anyone who loots the same skill node more than 3 times in a 15 minute window. second offence 24 hour ban, 3rd offence, perm ban.
    there's 90% of your bots gone.

    and all you would need is a simple log parser.
  • tripsofthrymrtripsofthrymr Member, Neverwinter Moderator, NW M9 Playtest Posts: 1,624 Community Moderator
    dufisto said:

    simple fix warn anyone anyone who loots the same skill node more than 3 times in a 15 minute window. second offence 24 hour ban, 3rd offence, perm ban.
    there's 90% of your bots gone.

    It's not actually the same exact skill node. They take quite some time to respawn for a given instance. Unfortunately bots will learn and evolve. They will rotate accounts through the various available skill nodes so as to avoid the ban.

    Stopping them without advanced machine learning or banning innocent people requires a human touch.

    Caritas Guild Founder (Greycloak Alliance)

    Sci-fi author: The Gods We Make, The Gods We Seek, and Ji-min
  • kreatyvekreatyve Member, Neverwinter Moderator, NW M9 Playtest Posts: 10,545 Community Moderator
    edited September 2015
    I like this idea, though it would need a few changes. I don't think that the players should have banning powers. More along the lines of "Mute and flag for customer service" powers might be better.

    Us moderators can't even ban people on the forums. Andy has to do that.
    My opinions are my own. I do not work for PWE or Cryptic. - Forum Rules - Protector's Enclave Discord - I play on Xbox
    Any of my comments not posted in orange are based on my own personal opinion and not official.
    Any messages written in orange are official moderation messages. Signature images are now fixed!
    kuI2v8l.png
  • kvetkvet Member, NW M9 Playtest Posts: 2,700 Arc User
    I proposed this many times over the years - Cryptic has to care about the quality of the game and, more importantly, whether players enjoy their games in order to implement this sort of feature. They don't seem to care about either... it's a great idea though.
  • dandare#8529 dandare Member, NW M9 Playtest Posts: 337 Arc User
    edited September 2015
    kreatyve said:

    I like this idea, though it would need a few changes. I don't think that the players should have banning powers. More along the lines of "Mute and flag for customer service" powers might be better.

    Us moderators can't even ban people on the forums. Andy has to do that.

    I imagine it would require an additional wages to be put since customer service seems busy as it is, right?

    Well, still it would be maybe good idea. It solves problem of many possible player candidates already being outside the game and the paid employee is always more controlled in terms of how much potential damage he can do. Volunteers are more free lance and main team never gets as much tools of control over them as on fellow worker.

    Good to see actually some Mod response to the one of numerous ideas which appeared through forum even before patch was issued :)
    "You stand as inspiration. You are practically the Avatar of Buttkicking." -Quote towards Minsc
    "I choose You Jymaru!" ~for there are times when more than words need to do the talk
  • instynctiveinstynctive Member, NW M9 Playtest Posts: 1,885 Arc User
    d21e4 said:

    Good to see actually some Mod response to the one of numerous ideas which appeared through forum even before patch was issued :)

    We've got a couple of great new mods in @kreatyve and @ironzerg79.
    header.png
    "...I grab my wiener and charge!" - ironzerg79
  • walk2kwalk2k Member Posts: 928 Arc User
    kvet said:

    I proposed this many times over the years - Cryptic has to care about the quality of the game and, more importantly, whether players enjoy their games in order to implement this sort of feature. They don't seem to care about either... it's a great idea though.

    actually all they need to do is ban all accounts that have more than 2-3 stacks of 99 enchants on the AH and then make enchants from skill nodes BOP
  • kreatyvekreatyve Member, Neverwinter Moderator, NW M9 Playtest Posts: 10,545 Community Moderator

    d21e4 said:

    Good to see actually some Mod response to the one of numerous ideas which appeared through forum even before patch was issued :)

    We've got a couple of great new mods in @kreatyve and @ironzerg79.
    Awww, thank you! :D It's not always an easy job, but I do try my best to be fair.
    My opinions are my own. I do not work for PWE or Cryptic. - Forum Rules - Protector's Enclave Discord - I play on Xbox
    Any of my comments not posted in orange are based on my own personal opinion and not official.
    Any messages written in orange are official moderation messages. Signature images are now fixed!
    kuI2v8l.png
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  • ghoulz66ghoulz66 Member, NW M9 Playtest Posts: 3,748 Arc User
    They left sharandar and moved to ghost stories...

    Getting em out of sharandar toke months of constant reporting. The hell do they do up there that's keeping them so busy? It's only like a 5 minute fix. Find the hole in there and plug it up. No more botters flooding there...
  • nimandiirnimandiir Member, NW M9 Playtest Posts: 90 Arc User
    The "bots" are scape goats, pure and simple. They want people to buy AD.
  • juleadreamjuleadream Member, NW M9 Playtest Posts: 372 Arc User
    Simplest solution: skill nodes (and treasure chests) respawn in a random spot within, say, 15 feet of its "main" respawn point. Won't affect players too much, as they will still be in the same general area we are used to them being, but a lot harder for bots to be able to locate, since they are not in the exact same spot each time.
  • tripsofthrymrtripsofthrymr Member, Neverwinter Moderator, NW M9 Playtest Posts: 1,624 Community Moderator
    edited September 2015
    kreatyve said:

    I like this idea, though it would need a few changes. I don't think that the players should have banning powers. More along the lines of "Mute and flag for customer service" powers might be better.

    Us moderators can't even ban people on the forums. Andy has to do that.

    I'm all in favor of Cryptic staff banning the bots. It just seems that they, well, don't. If Customer Service would just camp out at the gate to Ghost Stories, they could mass-ban dozens of bots. Same for the beginning of Blackdagger Ruins, where the bots are apparently leveling up.

    Giving a player the ability to single-handedly ban a player is rife for abuse, no doubt. That's why I suggested the need for substantial consensus before a ban is triggered. A banned player could certainly appeal the ban to customer service. The idea would only work if volunteer GM's are carefully selected (prominent members of NW_Legit_Community is one good place to start).

    If the idea is implemented as "volunteer GMs can flag accounts, and customer service will actually follow up and ban as appropriate" it would be a big win.

    If banning is triggered by having multiple, trusted members of the community agree to the ban, I think it would work just fine as well.




    Caritas Guild Founder (Greycloak Alliance)

    Sci-fi author: The Gods We Make, The Gods We Seek, and Ji-min
  • tripsofthrymrtripsofthrymr Member, Neverwinter Moderator, NW M9 Playtest Posts: 1,624 Community Moderator

    Simplest solution: skill nodes (and treasure chests) respawn in a random spot within, say, 15 feet of its "main" respawn point. Won't affect players too much, as they will still be in the same general area we are used to them being, but a lot harder for bots to be able to locate, since they are not in the exact same spot each time.

    Bots have the patience to do a grid search for the skill node.

    Caritas Guild Founder (Greycloak Alliance)

    Sci-fi author: The Gods We Make, The Gods We Seek, and Ji-min
  • ghoulz66ghoulz66 Member, NW M9 Playtest Posts: 3,748 Arc User
    Maybe you can poke Strum with a stick enough times that he starts to poke his superiors with a stick.
  • regenerderegenerde Member Posts: 3,050 Arc User

    Simplest solution: skill nodes (and treasure chests) respawn in a random spot within, say, 15 feet of its "main" respawn point. Won't affect players too much, as they will still be in the same general area we are used to them being, but a lot harder for bots to be able to locate, since they are not in the exact same spot each time.

    Bots have the patience to do a grid search for the skill node.
    And they may even find a way to telport beneath the map and still farm those skill nodes without getting attacked by any guards/npcs around.
    I do believe in killing the messenger...
    Want to know why?
    Because it sends a message!
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  • mentinmindmakermentinmindmaker Member Posts: 1,492 Arc User
    What it comes down to is it should not be difficult to identify and ban botting accounts if you extract sufficient log data from the game.

    Cryptic seems to just not be interested - that is the core of the problem.
  • fdsakhfduewhfiuffdsakhfduewhfiuf Member Posts: 604 Arc User
    I hope this will never happen. Giving someone power always leads to abuse - sooner or later.

    Stopping bots is simple btw. Just remove the auction house ;-)
  • dwarf75dwarf75 Member Posts: 89 Arc User
    Lol company can just recruit 3 GM with 8 hours shift so there can be 7/24 GM in game it costs just 3k usd monthly. and bot problem will be over but the problem is bots are the excuse of them to do whatever they want
  • suxip01111suxip01111 Member Posts: 217 Arc User
    In another MMO, I noticed a lot of bots spawning around mining nodes out in the world, they would use level 1 chars and would often be in high level zones. So I would pull large mobs with powerful AoE attacks over to the nodes and tank them there, then when a bot spawned-in it would get killed by the mobs almost instantly. I spent hours doing this, it was a lot of fun.

    I tried doing the same in this game (in Neverdeath), a few of the nearby mobs have AoE attacks, but obviously aren't powerful enough to kill the higher level botters. Also many of the botters there have companions enabled, so the mobs end up dying to those. But I did notice that it seemed to break/confuse the macro on a couple of the bots from time to time.

    If Cryptic were to adjust companions so that they won't attack a mob until the player attacks it first, it could make this little trick possible. Obviously though, botters are smart and would think of a workaround soon enough, also this relies on players doing the policing so it isn't ideal. Still fun though. :p
  • tripsofthrymrtripsofthrymr Member, Neverwinter Moderator, NW M9 Playtest Posts: 1,624 Community Moderator

    In another MMO, I noticed a lot of bots spawning around mining nodes out in the world, they would use level 1 chars and would often be in high level zones. So I would pull large mobs with powerful AoE attacks over to the nodes and tank them there, then when a bot spawned-in it would get killed by the mobs almost instantly. I spent hours doing this, it was a lot of fun.

    Sounds repetitive. Why didn't you write a bot for that? :-) A bot-killer-bot.

    Caritas Guild Founder (Greycloak Alliance)

    Sci-fi author: The Gods We Make, The Gods We Seek, and Ji-min
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  • theycallmetomutheycallmetomu Member, NW M9 Playtest Posts: 1,861 Arc User
    What's "account accesses any instance more than 2 times a minute" mean in this context? What precise behavior are we targeting?
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  • theycallmetomutheycallmetomu Member, NW M9 Playtest Posts: 1,861 Arc User
    Okay, so this specifically targets those bots that farm r4s from skill nodes?
  • tripsofthrymrtripsofthrymr Member, Neverwinter Moderator, NW M9 Playtest Posts: 1,624 Community Moderator

    What's "account accesses any instance more than 2 times a minute" mean in this context? What precise behavior are we targeting?

    It is targeting this behavior.
    Caritas Guild Founder (Greycloak Alliance)

    Sci-fi author: The Gods We Make, The Gods We Seek, and Ji-min
  • edited September 2015
    This content has been removed.
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