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Forums > Home› Neverwinter Discussion › General Discussion (Xbox One)
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Anyone else unable to update Neverwinter?

tgwolftgwolf Member Posts: 501 Arc User
in General Discussion (Xbox One)
I just get an update error every time.
«13

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    mikeyfliesmikeyflies Member Posts: 90 Arc User
    Yes! Neverwinter crashed in pirate king (like it almost always does lol) but then refused to start again failing to update repeatedly. I am currently trying a full reinstall just in case something on my end has become corrupted.
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    a648dreda648dred Member Posts: 3 Arc User
    Same here. Can't play because of this.
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    vagu2vagu2 Member Posts: 27 Arc User
    yup, its dead jim
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    drexcidrexci Member Posts: 93 Arc User
    Yes I'm having the same issue, I uninsatlled and am re installing.

    Is my data is saved on their servers/shard?
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    wjm1313wjm1313 Member Posts: 3 New User
    Yeah -stuck on update error. Did power recycles a few times. Connection is fine. Glad it's not just me. Let us know if full reinstall works.
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    xrawcarnagexrawcarnage Member Posts: 384 Arc User
    Yup having the same issue. Hard reset console,router, and not working still. Another issue....FIX YOUR <font color="orange">HAMSTER</font>!
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    armadeonxarmadeonx Member Posts: 4,952 Arc User
    Glad to see it's not just me - another Cryptic Fail
    Please Do Not Feed The Trolls

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    Member of Casual Dailies - XBox
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    kootsvayoumakootsvayouma Member Posts: 2 Arc User
    Does anyone know if reinstalling works?
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    fluffyr00fluffyr00 Member Posts: 53 Arc User
    Same issue here. Re-install is taking longer than it should too. Newtork settings show my download speed as 107.44 Mbps but its been stuck on 20% now for over 20 minutes
    "Patching the patch that patched the patch"
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    imstoreyimstorey Member Posts: 8 Arc User
    Is there a fix for this yet
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    valaniillevalaniille Member Posts: 69 Arc User
    Same issue here. "There was a problem with the update" all the time. Hard restart and clearing cache dont work...
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    fluffyr00fluffyr00 Member Posts: 53 Arc User
    Anybody else having any luck on re-intsalling?
    "Patching the patch that patched the patch"
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    armadeonxarmadeonx Member Posts: 4,952 Arc User
    I've logged a ticket...
    Please Do Not Feed The Trolls

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    Member of Casual Dailies - XBox
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    zacoria1405zacoria1405 Member Posts: 230 Arc User
    xrawcarnage wrote: »
    Yup having the same issue. Hard reset console,router, and not working still. Another issue....FIX YOUR <font color="orange">HAMSTER</font>!
    have done exactly the same and have the same problem. Can connect to xbox live ok but can't get the update for Neverwinter.

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    valaniillevalaniille Member Posts: 69 Arc User
    And after tiamat update I thought it couldn't be any worse...
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    wanderingkyngwanderingkyng Member Posts: 280 Arc User
    Uh so I am having the same issue. Would be nice if PW spoke up. Per Microsoft Support they've been contacted regarding this issue but not a peep on Twitter or here.........

    Is anyone able to get on? Does re-installing work???
    <Legendary Outlaws>
    FeelTheBern
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    dad2boyz75dad2boyz75 Member Posts: 1 Arc User
    Yeah same here.... I bet the games gonna be down till 4.30 when maintenance finishes.
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    madokanxboxmadokanxbox Member Posts: 48 Arc User
    I have the same problems. Let's see what will happen. No hints or answer at Neverwinter twitter.
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    tgsinfurno121tgsinfurno121 Member Posts: 33 Arc User
    Keep getting update problem any 1 no wats happening ???
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    tgsinfurno121tgsinfurno121 Member Posts: 33 Arc User
    this is gonna be bad for me as am gonna get done on astral exchange if i dont g et back on quickly
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    madokanxboxmadokanxbox Member Posts: 48 Arc User
    Nope - since yet no response from cryptic. Non on twitter or facebook.
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    drexcidrexci Member Posts: 93 Arc User
    edited August 2015
    My game re installed, no update screen, but play isn't highlighted and i can't select it.
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    patsfirepatsfire Member Posts: 833 Arc User
    My re-install is taking absurdly long. I have Google Fiber, the best/fastest internet possible, and yet I can't get this downloaded....really?
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    shinobimetalshinobimetal Member Posts: 2 Arc User
    kicked me out while I was in the siege battlefield and it just keeps saying there was a problem with the update
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    razalkunnrazalkunn Member Posts: 81 Arc User
    Yeah i was arround there too. Lv19 so i was carrying your asses. lol
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    fluffyr00fluffyr00 Member Posts: 53 Arc User
    patsfire wrote: »
    My re-install is taking absurdly long. I have Google Fiber, the best/fastest internet possible, and yet I can't get this downloaded....really?

    Mine took almost 3 hours even though xbox settings was saying my donwload speeds are over 100 mbps.
    "Patching the patch that patched the patch"
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    patsfirepatsfire Member Posts: 833 Arc User
    30mins in and I am at 50% lol. I have 1000 mbps, are you kidding me
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    razalkunnrazalkunn Member Posts: 81 Arc User
    Dude it looks like its the servers.
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    drexcidrexci Member Posts: 93 Arc User
    edited August 2015
    patsfire wrote: »
    30mins in and I am at 50% lol. I have 1000 mbps, are you kidding me

    It wouldn't matter if you had 1 million tb dl speed the xbox harddrive can only download so much information per second. Maybe 20mg per second

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    regencywinterregencywinter Member Posts: 1 New User
    same thing here.Cannot update.
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