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Active Neverwinter players on Steam

romotheoneromotheone Member, NW M9 Playtest Posts: 729 Arc User
edited June 2015 in General Discussion (PC)
Incase anyone is interested, here is the chart:

http://steamcharts.com/app/109600

It does show a steady decrease over the last few months. What do you guys think about this? What could be the reason?
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Comments

  • kvetkvet Member, NW M9 Playtest Posts: 2,700 Arc User
    edited June 2015
    Just a note to start: this post is informative to the community and serves as a good starting point for a discussion I think. I hope we can have a useful conversation around the issue of playerbase decline, since it does affect all of us rather than see this opportunity arbitrarily squashed. It won't be as long as we can stay objective about it.

    So, it shows a decrease for sure, and Steam doesn't represent the majority but it's probably representative nevertheless. That said, the declines are actually not that steep. One would expect a fairly steep falloff around the m6 launch data, and that's just not shown. Yes, the decline gets a little more steep which is to be expected given the reaction, but it's not precipitous. My guild's population trends are much steeper at the m6 drop timeframe, so I'm a little surprised to see just how NOT sharp Steam's data shows the decline to be.

    (edited for proper context - thanks for the moderation Lews, but I had to make a couple more adjustments for that first part to actually make sense)
    Post edited by kvet on
  • romotheoneromotheone Member, NW M9 Playtest Posts: 729 Arc User
    edited June 2015


    @kvet I believe that the mod 6 advertisement on steam has drawn quite a lot of players to the game, especially since it's free to play. Since new players weren't familiar with the difficulty mod 5 provided, I think it didn't demoralize them as much as it did with older players who felt that their hard-earned gear during earlier mods didn't have such an impact after the update. I am keeping an eye on the steam charts of Neverwinter for a few months time and I was surprised that when mod 6 launched, the number of players stayed about the same.
    Post edited by lewstelamon01 on
  • drkbodhidrkbodhi Member, NW M9 Playtest Posts: 2,378 Arc User
    I occasionally play on Steam. I used to play NW exclusively on Steam... until mid May. That was when I downloaded Arc.
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  • j0shi82j0shi82 Member Posts: 622 Arc User
    Well they didn't part with a good chunk of their staff in March because the numbers for this game look so bright. Losing half the players since new year is massive and apparently Module 6 didn't help much either.

    There's no reason to think that the Steam trend can't be transfered to overall population and the Neverwinter Vip access package is a sign they are forced to try new ways of marketing the game.
  • gigarayzorgigarayzor Member Posts: 44 Arc User
    Zooming out to the year view, you can see a fairly steady very slow decline across the months of November 2014 to February 2015. This was after Mod 5 was no longer new and shiney, but Mod 6 wasn't imminent. (To measure Mod 6's true impact, you have to look before release, as there was a slump of players who didn't want to play level 60 content correctly guessing that the level cap increase would make much of the gear they're working toward less useful.)

    In that 3 month period, the player base declined by just under 2.5% (6069 to 5921).

    Next, from that point in February to the latest reading in June. This lumps all the pre-mod 6 hype, immediately post release, and months to follow together. The playerbase went from 5921 to 3776, a decline of 36% over a 4 month period.

    So, pre-mod 6, 2.5% loss over 3 months.
    post-Mod 6, 36% loss over 4 months.

    I think it's safe to assume roughly a third of the playerbase so far has quit due to mod 6 and the various changed after?
  • jondbxjondbx Member Posts: 179 Arc User
    Very safe to say that they lost of lot of players due to Mod6.

    Fewer dungeons, slower exp, nothing really to farm for AD, more grind, more boring.

    At the current rate, there will be no one left for Mod 8. They need to do some serious soul searching and realize that they don't know they are doing and get someone who does.
  • j0shi82j0shi82 Member Posts: 622 Arc User
    edited June 2015
    gigarayzor wrote: »
    I think it's safe to assume roughly a third of the playerbase so far has quit due to mod 6 and the various changed after?

    I guess.

    Mod 6 was a challenge for the playerbase across all tiers and areas. Bugs and balancing exasperated the endgame community and casuals were suddenly not able to run common content because it got too difficult. Plus the grind is getting worse and worse every module. Help to smoothen progression has been added a solid two months later. That simply comes too late for many.

    Which is also why I would challenge the content before bugfixing approach any day. Because releasing broken content does not help to keep or gain players anyway.
  • burkaancburkaanc Member Posts: 2,186 Arc User
    it shows that mod 4 and mod 5 forced a lot of upper tier players off, and now mod6 doing same for lower tier players, but seems some upper tier players are slowly returning
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  • yokki1yokki1 Member Posts: 451 Arc User
    if anyone was here before they put the game on steam they would remember how empty it was compared to how many new players came here from steam. it was a very big noticeable influx of players. so you can not say that steam is not the majority of players.
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  • instynctiveinstynctive Member, NW M9 Playtest Posts: 1,885 Arc User
    I would be interested to see the ARC statistics...
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  • silverkeltsilverkelt Member, NW M9 Playtest Posts: 4,235 Arc User
    They wont release those.. I remember when we could track the lotro players , they found a way to shut that off on us.

    I can tell a difference in game though.. there certainly less players around.

    They are totally unplugged with feedback and do exact opposite (hey, grinding to 70 is boring as heck, can you fix it... answer.. sure, we will make it even more boring, so the current boring isnt as boring as the new boring's going to be...)

    good grief.
  • gom8gom8 Member Posts: 121 Arc User
    silverkelt wrote: »
    They are totally unplugged with feedback and do exact opposite (hey, grinding to 70 is boring as heck, can you fix it... answer.. sure, we will make it even more boring, so the current boring isnt as boring as the new boring's going to be...)

    I dunno what the issue is, but i suspect they have enough "cash" coming in from players and the zen shop, that they don't feel the need to truly do what needs doing, mainly making one massive freaking list of all bugs, some of which have been in the game for a YEAR, fix ALL THOSE FINALLY... as for the 60-70 grind i dunno what to think or say about it, i know they don't want you to hit it instantly, but the way they made over leveling at 70, even LONGER is honestly insane to me, it punished ALL new players, yet helps (in pvp and str) all the old players.. i suspect it will honestly discourage new players, and also discourage old players from making new characters..

    at 700k xp i overleved about once a week.. at what it is now.... and with the invoke changes to the XP bonus..... *rofl* yeah.. i might get one in 2+ weeks?
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  • yokki1yokki1 Member Posts: 451 Arc User
    or you can just check the # of instances in some of the areas where players are (and not that many bots) to get an idea.
  • j0shi82j0shi82 Member Posts: 622 Arc User
    edited June 2015
    jimmyhar wrote: »
    The problem is that we are actively encouraged to use ARC rather than Steam. Every time there is a new promo code you have to enter it in ARC and we've all read plenty of tales of the inconvenience of buying Zen via Steam. So a decent chunk of those players "leaving" NW on Steam are probably playing through ARC.

    Then you have the folk like me who bypass Steam and ARC completely once the game is installed, because you can just run the executable directly. My total ARC playing time is close to zero.

    So I'm not sure we can draw too many conclusions from those numbers.

    I'd love to see the real player numbers but, obviously, they are unlikely to publish that stuff if it shows a downward trend.

    You don't need to be playing through ARC to redeem promo codes and buy ZEN. You just have to have the client installed. If you're using Steam as your primary gateway there's no need to stop, you just need to login into ARC every now and then.

    That's what I'm doing as well. I start the game directly and only ever log into ARC when there's a code to redeem.
  • plasticbatplasticbat Member, NW M9 Playtest Posts: 12,406 Arc User
    I thought PWE has been trying hard to shift people from Steam to ARC. They may be quiet happy seeing that decline.
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  • kvetkvet Member, NW M9 Playtest Posts: 2,700 Arc User
    j0shi82 wrote: »
    ...
    There's no reason to think that the Steam trend can't be transfered to overall population and the Neverwinter Vip access package is a sign they are forced to try new ways of marketing the game.

    The VIP access has been a thing since before the game even launched. It was first sold as part of the Founder's pack (now the Hero of the North pack). I don't know if it's part of the Hero pack now, but the point is - it's nothing new, in fact it was one of the first things they ever did in marketing sales for Neverwinter.
  • karakla1karakla1 Member Posts: 1,355 Arc User
    edited June 2015
    No one can't deny it, we lost players because of Module 6: Elemental Evil (the name of the title matches pretty good) and we all know the reason pretty well.
    • Less content then before
    • 60 to 70 feels grindy and boring
    • 70% of gear progressing is obsolet
    • Couple of new bugs
    • Paywall around 2.700 to 3.000+ Item Level (yes you can call it a paywall, because the time to get beyond that point which means you are decent geared takes like 6-8+ month for freeplayers)

    On the positive side is barely anything
    • New difficulty after a few changes (hard to tell if this is good, i liked Neverwinter the most as it was a hack'n slay experience instead of hitting the same monster one minute but in lower areas it feels still good)
    • New Invokating (After the actuall change i like it a lot, the coupons in the celestial bag are basically free Zen/AD, i really appreciat this one)
    • Farmable Refining Stones via dailies (i like this actually a lot and hope we get resonance stones from other dailies in the futures as well, because we lack of a constant source of it)
    • Rework of the current dungeons (New boss mechanics or reworked boss mechanics aren't that bad, actually i like them)
    • Companion Gear from Minigame in Gateway (Nice idea!)

    And that's it and the upper positive things are nothing really remarkable and i would expect them in small patches between major modules to keep the game smooth.
    What would keep the game running?
    I would say PvP, next module looks like a nice addition of it for PvP orientated Guilds and Players. But to say it openly, we need more PvP content in form of different mods. Neverwinter PvP actually is an enhanced duell system and because of balancing between classes, exploits and Item Level you can clearly see that Neverwinter needs a different type of it to benefit from such a system.
    In addition we need new and shiny PvE content. The Foundry could be a place to get such content for free. I know not all is perfect but i think if it is more in the spotlight of the game (read progress) more and more player want to give their best in it to create nice stuff. In addition a second progress curve would be good. I mentioned it in another thread: Dungeonmaster vs. Hero Group.
    Something a smaller and easier accessible version of the Foundry, where you can earn new assets, buy different skins for monsters/dungeons, a boss generator and other stuff. For the Dungeonmaster more like a RTS Game with Action Combat (like Dungeon Keeper where you had the option to control a monster). Would be more a D&D-esque expierence and constantly new content for players with a different experience each time. Such asymetric gameplay works!
    At some point it would be also boring but it would take a lot longer while Cryptic had the time for a new module and add some nice new assets for Dungeonmasters.

    Another thing that keeped me playing was the collection system. I don't know why but if i knew i could earn some stuff pretty easy for some points it keeped me playing and go in a Dungeon for a rare and random armor piece from a chest i never got at this point. It is sad that this kind of progression is not used to keep the player playing the game.
    I mean, most player know which armor they need and these player are pretty focused to get it and are really fast done with it. To have another progression possibility via the collection seems only reasonable. Something like milestones to get small constant rewards every month or so or a bit bigger rewards like a key for a chest, Dye and other stuff from the Zen-Market. Maybe something special every 1.000 Points or so, that can only be equired by the collection. I know, not pretty D&D-esque but at some point the game needs more rewarding game mechanics to keep a player running.

    Another problem is the high demand of money for your personal progress. Cryptic seems to have a really good art department, why not use this. I mean, players love it to design their character unique ways. New fashion, new colors, a new dye system. Why did you remove the possibility to dye the weapon?
    Or simply selling new armor and new weapon skins via the Zenstore for cheap money. They are consumables and can be reselled.

    To get this game back on track should be a piece of cake, nothing impossible.
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  • walk2kwalk2k Member Posts: 928 Arc User
    1 yr ago 4000 now 2500. and that includes new players (if any) coming in so the actual rate of veterans leaving is much higher.

    put it this way, my guild had 15-20 on at all times before mod6 - last time anyone besides me logged in, May 19th, it's dead jim
  • zebularzebular Member, Neverwinter Moderator, NW M9 Playtest Posts: 15,270 Community Moderator
    edited June 2015
    I don't use steam to load NW or STO, and I know I am not the only one who doesn't but has it in their library. So, folks like me will be skewing the results of Steam's activity for Neverwinter, and any other Steam item that can be loaded without Steam running. This also fits with seeing a degrade in active players as more and more stop loading Steam to play Neverwinter over time.

    Even so, Steam is not an exclusive delivery method so even then their figures are just some unknown percentage of the population. Without knowing those, Steam's figures seem a tad useless. Then we have people coming and going from Steam, like gamers do, so their own population changes manipulates such figures as well. Lastly, we have the changing of the Seasons across the world and in the US, we've entered Summer, when more people are outside.

    While yes, there's been many changes for good and those bad things too.. :#:s - MMO populations fluctuate. The only consistency is that there will be threads fortelling the doom of <insert mmo here>.

    So, with that in mind, I see little use of Steam's charts for activity in most games.
  • romotheoneromotheone Member, NW M9 Playtest Posts: 729 Arc User
    edited June 2015
    zebular wrote: »
    So, folks like me will be skewing the results of Steam's activity for Neverwinter, and any other Steam item that can be loaded without Steam running.

    You are right, good point! I haven't thought about that. People who load the game via steam just once and then proceed to play without steam are definitely contributing to the numbers without having the intention to do so.
  • karakla1karakla1 Member Posts: 1,355 Arc User
    edited June 2015
    @Zeb: I think it is quite right. not 100% but it shows a clear tendency. Proof of this is that we got every now and then if a new module hit Neverwinter a small chart of "How many Characters of the new class are created" and stuff (which i really like) and with module 6 we got nothing like this and the publisher made a huge "Sorry" blogg post about the state of the game: Post 1 | Post 2

    So please stop pretending it is all fine, it is not! The worst is not the state of the game, it is more about the trust most the player lost as elemental evil hitted the servers.
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  • zebularzebular Member, Neverwinter Moderator, NW M9 Playtest Posts: 15,270 Community Moderator
    karakla1 wrote: »
    @Zeb: I think it is quite right. not 100% but it shows a clear tendency. Proof of this is that we got every now and then if a new module hit Neverwinter a small chart of "How many Characters of the new class are created" and stuff (which i really like) and with module 6 we got nothing like this and the publisher made a huge "Sorry" blogg post about the state of the game: Post 1 | Post 2

    So please stop pretending it is all fine, it is not! The worst is not the state of the game, it is more about the trust most the player lost as elemental evil hitted the servers.
    You really should read my post history before proclaiming that I am or ever have pretended that all is fine, as well as re-read my post where I even stated it wasn't - how that is pretending otherwise is beyond my comprehension... Please do not make assumptions like this, it does nothing for the topic.

  • karakla1karakla1 Member Posts: 1,355 Arc User
    You simply say the steam chart has no meaning for the game. Which is in my opinion wrong and your whole post is trying to defuse the situation with some generic phrases (there will always player coming and going, etc) because we got a few numbers that could be right.

    And the chart is right. Not everyone is going in via steam and many will use the launcher itself afterwards why there should be in the longterm a downward spiral of the use of Neverwinter in steam which we clearly have in the chart. But there is more you can read in it: August 2014 the release of Module 4: Tyranny of the Dragons +22% and November 2014 the release of Module 5: Rise of Tiamat +22%. Each module had an impact in the chart, more player in the month as a module was release followed with less players and a reduced rate of players incoming to the game. Overall the old modules increased the player ratio with maybe a minor loss of module 5 with +22% in November and -26% in December, but which is fine because it could be a statical fluctuation in the statistic and a loss of 4% is inside the parameter of the overall degree of playerbase each month in the steam chart (or maybe a massive amount of player changing to the launcher because of payment issues via steam).
    Now we have Elemental Evil on April 2015 +11% increased followed with -21% in May and -11% in June. We lost the double amount of players one month after the Module hitted the Servers and at the same time we get sorry blogg posts all over us from the new lead designer. The forum was full of posts full with hatred and disappointment because of the new module.

    PWE knows how the numbers are and they doesn't look good and this chart is proof of it. Module 6 was a big cash in for PWE to let the player pay by setting back their gearscore progression and include another paywall till you reach rank 10 enchantments with legendary to mythic artifacts, which you simply need for T2 Dungeons to play them properly (and by properly means to have fun in it).

    But i can't blame them. It was a hard year for PWE with Neverwinter, they lost a lot of money and kicked some of their staff out (there was a thread with the half year report and stuff in the forum and the internet) so they needed more money to keep the game going. But they messed it up, to generate proper content to keep the people playing their game and spending money they scared them and now we have less players then before. Maybe they will come back of the promising module 7 or they will be gone forever, hard to tell. This is not the end of Neverwinter, but it was by far not good either and left a lot of player/customers disapointed and a giant loss of trust.
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  • lewstelamon01lewstelamon01 Member Posts: 7,415 Arc User
    edited June 2015
    People are also blowing this up to be more than it really is. Many of the same people that see a decline in Steam users playing NW are those that, when offered to use Steam, would immediately say "I'm not touching that bloatware with a ten foot pole!!" Many, too, are using the drop to continue to harp on mod 6.

    Bottom line is that it's merely ONE metric used to measure player count. There are metrics that PWE looks at, both internal and external, that give them the broader picture that they need.
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  • reds351reds351 Member, NW M9 Playtest Posts: 343 Arc User
    People are also blowing this up to be more than it really is. Many of the same people that see a decline in Steam users playing NW are those that, when offered to use Steam, would immediately say "I'm not touching that bloatware with a ten foot pole!!" Many, too, are using the drop to continue to harp on mod 6.

    Bottom line is that it's merely ONE metric used to measure player count. There are metrics that PWE looks at, both internal and external, that give them the broader picture that they need.

    I think ARC is more bloatware.
    Ether way you can ignore both and run the game from its folder once its downloaded without the need off ARC or steam.

  • lewstelamon01lewstelamon01 Member Posts: 7,415 Arc User
    reds351 wrote: »
    People are also blowing this up to be more than it really is. Many of the same people that see a decline in Steam users playing NW are those that, when offered to use Steam, would immediately say "I'm not touching that bloatware with a ten foot pole!!" Many, too, are using the drop to continue to harp on mod 6.

    Bottom line is that it's merely ONE metric used to measure player count. There are metrics that PWE looks at, both internal and external, that give them the broader picture that they need.

    I think ARC is more bloatware.
    Ether way you can ignore both and run the game from its folder once its downloaded without the need off ARC or steam.

    All the more reason that using Steam figures to declare "the game is dying" is quite overblown.

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  • rollingonitrollingonit Member Posts: 1,322 Arc User
    Reason OP is just a content gap. The sharp dropoff could be reasoned though cause of MoD6s many drastic, probably ill advised changes. Itll climb though, reach a peak at next mod release. Then drop again a little after. If you compared that graph trajectory to another MMORPG on steams, I wouldnt be too suprised if it was a similar pattern.
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  • karakla1karakla1 Member Posts: 1,355 Arc User
    There are some traits in how you can messure the activity of your playerbase.
    Active player peak and active average player are only two of it and can only be used properly if you meassure it in the longterm, but they are pretty effective.
    Another one would how many the average player payed for the game till now. Or the average inactive time. Ofcourse you have players that log in every day which means your core community, but important is also how often a player logs in a week or how often a player logs in if a event is coming up.
    How often are the player active via gateway and how good it works as an anchor to the playerbase (the more often the player has contact with the game the more he would keep playing but it can also mean if the player has too many and too often contact with the game he gets exhausted of it).
    Another interesting stat is how big is the average playtime per character and account. But these are stats/traits we doesn't know and an overall activity chart like steam provides it is a good indicator. The reason is that the steam chart only displays maybe 10% of the overall activity and even if most player change to the Arc-Launcher or normal Cryptic-Launcher without Arc such Module-Peaks are pretty revealing because the average player or more likely the average player focuse gets rised so a peak overall is nothing really unexpected event but important is how the statistic behave afterwards. Loos it the same amount and a bit more of players which means the simple "Attentionplayers" only produced this peak and then everything is back to normal OR like Module 6 the downward spiral is stronger then before. Another good indicator is Module 3 which was released in may 2014. The average players increased only by +6% but the loos was only -2% in June but then -15% in July. Maybe the -15% is only a fluctuation and not important but i think it is most likely that after 2 month many players was done with module 3 and simply waited for the next one.

    The downward spiral at the beginning is the reason it started with Module 2: Shadowmantle in December 2013. So you have one module start + steam start and that is the reason why the game started in the steam charts with so many players. After module 2 the game lost about -10% in Janurary, -21% in February and -18% in March. That is normal, we lost a bunch of attention players that follow the mainstream on steam and in addition after 2-3 month most players are done with the content of each module and as Module 3 was announced the April 2014 had only -5%.

    And that is why the April 2015 and the following month are so important to notice.
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