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Forums > Home› Neverwinter Discussion › Bug Reports (PC)

GMs are bugged?

elyabguelyabgu Member Posts: 2 Arc User
edited May 2015 in Bug Reports (PC)
<removed per rules>
Post edited by elyabgu on

Comments

  • alisi1alisi1 Member Posts: 366 Arc User
    edited May 2015
    Seems like they are giving you the run around until you give up in frustration. They clearly have the tickets in front of them, so there's no excuse for it.
  • zebularzebular Member, Neverwinter Moderator, NW M9 Playtest Posts: 15,270 Community Moderator
    edited May 2015
    Posting private communications from Staff is not allowed, which includes Support responses, per the Rules of Conduct (Rule 3.03). I am sorry for your troubles, however the forums are not the place to seek aid with Support.

    Instead, please Private Message me all your GM Ticket ID/Reference Numbers on this issue (even the duplicate ones) and I'll have my Community Manager or Communications Manager look into this further when they're in the office tomorrow. In the future, please instead communitcate directly with Staff on Support Issues, whether that is by Private Message, Support Replies, or by email at     customerservice@perfectworld.com instead of as new threads and posts as our forums are not Support forums. Thanks!

    Safe travels,
    Archmage Zebular of Mystryl
    PWE Community Moderator
    [ RoC | ToS | Support ]
    [ My Character Bios | Discord: Zebular#9524 | In Game: @zebular (PC) • @MtnDewFreak (XBOX) • @Terraseer (PS4) ]
    Zebular
    [ Support Center • Rules & Policies and Guidelines • ARC ToS • Guild Recruitment Guidelines | FR DM Since 1993 ]
This discussion has been closed.