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Forums > Home› Neverwinter Discussion › General Discussion (PC)

Elemental Gifts Await! Emailed code does not WORK

johnnifiedjohnnified Member, Neverwinter Beta Users, Neverwinter Guardian Users, Neverwinter Knight of the Feywild Users Posts: 10 Arc User
edited April 2015 in General Discussion (PC)
So I get this email....
1daOIV9.jpg

So I try to redeem the code an get this...
AQL9mhN.jpg

I am sending in a ticket too.
Post edited by johnnified on

Comments

  • praxismirrorspraxismirrors Member Posts: 313 Arc User
    edited April 2015
    Just checked my email inbox to find that I too received one of these codes, I'll try mine and see if it works when I get home from work.
  • miomans0miomans0 Member Posts: 59 Arc User
    edited April 2015
    i didn't get the email myself but i would guess the code got popular and it had limited redeems.

    edit: i got the email and it seems like it's same code for all emails
  • randomdiscordrandomdiscord Member Posts: 62 Arc User
    edited April 2015
    Yep, just got it....claim my May 1st

    Claim...This code has expired O.o

    Cryptic Trolls!
  • miltonptmiltonpt Member Posts: 2 Arc User
    edited April 2015
    I have the some problem they say its expired HELP
  • juggalotus42000juggalotus42000 Member, NW M9 Playtest Posts: 47 Arc User
    edited April 2015
    lol u guys beat me to it! wtf this just go to show u it clearly says be sure to use before may 1st lol if this isnt intentional trolig oi dont know what is
  • yawulfyawulf Member Posts: 139 Arc User
    edited April 2015
    Some dude posted the codes 12 hrs ago an it seems it the same code for all those who received the mail ma guess they reached the number it cod be redeemed
  • alkemist80alkemist80 Member Posts: 957 Arc User
    edited April 2015
    yawulf wrote: »
    Some dude posted the codes 12 hrs ago an it seems it the same code for all those who received the mail ma guess they reached the number it cod be redeemed

    Which is probably the case.

    Though on Arc, they are "Investigating the issue" to probably adjust the amount of code uses they were not expecting.
    Banshee (Devotion Justice Oathbound Paladin) - Crueladevil (Soulbinder Damnation Scourge Warlock) - Sindania Balefire (Master Infiltrator Trickster Rogue)

    werewolf.jpg
  • rayrdanrayrdan Member Posts: 5,410 Arc User
    edited April 2015
    I got the code too, didnt bother to try...i knew it would be bugged
  • markfalconemarkfalcone Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 4
    edited April 2015
    Lovely. Mostly I just want to know what's in it.
  • zebularzebular Member, Neverwinter Moderator, NW M9 Playtest Posts: 15,270 Community Moderator
    edited April 2015
    There's a notice up on Arc saying that they're aware of Code Redemption issues and are looking into it. :)
    ARC Client Notice wrote:
    We're aware of users experiencing difficulties with redeeming codes. We're investigating the issue.

    Safe travels,
    Archmage Zebular of Mystryl
    PWE Community Moderator
    [ RoC | ToS | Support ]
    [ My Character Bios | Discord: Zebular#9524 | In Game: @zebular (PC) • @MtnDewFreak (XBOX) • @Terraseer (PS4) ]
    Zebular
    [ Support Center • Rules & Policies and Guidelines • ARC ToS • Guild Recruitment Guidelines | FR DM Since 1993 ]
  • bertrandxbertrandx Member, NW M9 Playtest Posts: 147 Arc User
    edited April 2015
    Am I the only one having not received the email with the gift code ? Not that it's important if the code is the same for all, but just wondering. And yes, I did check the spambox.
    Bert - Lv70 pathfinder trapper. How's sunny california?
  • zebularzebular Member, Neverwinter Moderator, NW M9 Playtest Posts: 15,270 Community Moderator
    edited April 2015
    There's been an announcement made about the code and promotion:
    yetweallfalldown wrote: »
    We have posted a quick update regarding the Trove of Elemental Evil codes that went out with our marketing email. More information can be found here.
    Closing this thread down now. Please continue any discussion there. Thanks!

    Safe travels,
    Archmage Zebular of Mystryl
    PWE Community Moderator
    [ RoC | ToS | Support ]
    [ My Character Bios | Discord: Zebular#9524 | In Game: @zebular (PC) • @MtnDewFreak (XBOX) • @Terraseer (PS4) ]
    Zebular
    [ Support Center • Rules & Policies and Guidelines • ARC ToS • Guild Recruitment Guidelines | FR DM Since 1993 ]
This discussion has been closed.