Account hacked and PW/Cryptic is not following through... (2014-01-02; Joined: Aug 2013) How Long Does an Account Rollback Usually Take? (2014-11-12; Joined: Jun 2014) A lesson for all (2014-12-21; Joined: Jul 2014) Is it possible to retrieve what i had lost? (2014-12-24; Joined: May 2014) Problem , more ppl having it! Need talk staff now (2015-01-01; Joined: Nov 2014) What happend to my characters (2015-01-02; Joined: May 2013) How to request account restore when account gets hacked? (2015-01-10; Joined Feb 2013) Hacked again, will support rollback my account a 2nd time? (2015-02-09; Reddit)
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zebularMember, Neverwinter Moderator, NW M9 PlaytestPosts: 15,270Community Moderator
edited February 2015
It's one thing to present a thread as a true guide to remaining safe on the internet than it is to provide "reports" of individual account compromises. For such in public media are third party reports that have no grounds as factual evidence, since such individual issues are only handled through Support, not on public media. Posting such things, as some sort of "evidence" and with such an undertone, is just trolling the devs and/or company.
The forums are not the place to discuss these incidents in a third party manner. Thread closed.
Folks, please use Support (or email customerservice@perfectworld.com) if one feels their account may be compromised. Thanks!
Safe travels,
Archmage Zebular of Mystryl PWE Community Moderator
[ RoC | ToS | Support ]
Comments
(Updated)
Incidents
How Long Does an Account Rollback Usually Take? (2014-11-12; Joined: Jun 2014)
A lesson for all (2014-12-21; Joined: Jul 2014)
Is it possible to retrieve what i had lost? (2014-12-24; Joined: May 2014)
Problem , more ppl having it! Need talk staff now (2015-01-01; Joined: Nov 2014)
What happend to my characters (2015-01-02; Joined: May 2013)
How to request account restore when account gets hacked? (2015-01-10; Joined Feb 2013)
Hacked again, will support rollback my account a 2nd time? (2015-02-09; Reddit)
The forums are not the place to discuss these incidents in a third party manner. Thread closed.
Folks, please use Support (or email customerservice@perfectworld.com) if one feels their account may be compromised. Thanks!
Safe travels,
Archmage Zebular of Mystryl
PWE Community Moderator
[ RoC | ToS | Support ]
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