Thank you, everyone. This should be sufficient information. We'll fix it ASAP. In general, the game should be a bit snappier.
Happy Day. Well, happy when patched. But that in itself is good news! Thanks all
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bioshrikeMember, NW M9 PlaytestPosts: 4,729Arc User
edited August 2014
I just disabled cores 0 & 1, and the problem went away. Still, I hope the fix is quick in coming...
<::::::::::::::)xxxo <::::::::::::::)xxxo <::::::::::::)xxxxxxxx(:::::::::::> oxxx(::::::::::::::> oxxx(::::::::::::::> "Is it better to be feared or respected? I say, is it too much to ask for both?" -Tony Stark Official NW_Legit_Community Forums
0
studg3Member, Neverwinter Beta UsersPosts: 10Arc User
Here is the method I followed. Just a regular shortcut. I still use all cores, just not the "fake/semi-real" cores with shared resources.
As I've written in my guilds RC channel:
AMD users may have issues with performance or even with being able to start the game. Currently, Preview refuses to start without crashing unless you make certain changes.
In my case, on an English Win8 and having installed the game from Arc, it solved my Preview server issue and gave me a huge preformance boost in the game aswell.
I have an 8-core CPU from AMD. I needed to make sure the game laucher only uses core 0,2,4,6 or 1,3,5,7.
if anyone is using this temporary work around and is getting long freezes after reducing your cores from 8 to 4, try bumping your cores up to 6. i'm currently using only cores 1, 3, 4, 5, 6 and 7. this eliminates the stutter and the long freezes for me.
So currently the game runs fine, aside from a slight stop-pause every few seconds. I am curious to why this is happening and what I can do to fix it. With my current rig, I would expect the game to run perfectly at max settings without any issues, but this slight pause is starting to get annoying.
My current set up is:
AMD FX-8350 Octacore 4.1GHz
NVidia 3GB GeForce GTX 780 Ti
RAM 16 GB
WD 4TB HDD
Win7 64-bit
Additionally I have some attachments of my In-game settings.
What might be causing this pause-lag? I'd like to note in the 4th Attachment, my FPS is cut in half when I turn around and run in the opposite direction.
I am getting worse results when i try to disable the cores. 6 cores still get freezing 4 cores wouldnt even start up. dunno if thats just my PC or what but yea.
Tried disabling cores fixes the stuttering but causes long pauses. game is unplayable for me in current state. any updates as to when we can expect this to be fixed ? btw ran fine before tyranny.
GeForce GTX 770
AMD FX 8350 Eight-Core Processor
16.00 GB RAM
1920 x 1080, 60Hz
340.52
Microsoft Windows 7 Professional
I too am experiencing stuttering, brief pauses every half second. Very low FPS even with everything set to it's lowest. Purple spikes everywhere when running the FPS Graph.
I have found I am able to run the game by disabling cores 1, 3, 5, 7. I hope that a fix can be found which will incorporate using all the cores because multiple cores is becoming the norm now. On a side note I have found using only the 4 cores the game runs slightly cooler.
0
varkirielMember, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Knight of the Feywild UsersPosts: 3Arc User
Tried disabling cores fixes the stuttering but causes long pauses. game is unplayable for me in current state. any updates as to when we can expect this to be fixed ? btw ran fine before tyranny.
Same for me.
AMD-8350 8 core
Radeon 7870 LE, Catalyst 14.4
Win7, 16GB DDR3
WD 1Tb SATA drive
tried disabling alternate cores as some have suggested, eg 0, 2, 6... That causes the game to crash on loading screen. Turing off 0-3 or 4-7 works, but get game hangs for 5 - 10 seconds on a regular basis.
Tried changing to DX9 and still has long pauses or stuttering depending on core count.
Tried lowering graphics to minimum and same issues.
Finally I also tried cores, 1, 3, 4, 5, 6, 7 that got the game to load, but the stuttering was so bad, the game froze more than it moved, about 1 frame every 10 seconds
Sadly the game is unplayable for me
Last night in the last half of Spellplague Caverns I would freeze every few seconds.
Almost like I was taking screenshots or something.
Audio seemed fine and I could hear the battle continuing in real time even as I "lagged".
No one else seemed to be having the issue.
Made the dungeon interesting for sure.
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forumsheikMember, Neverwinter Beta UsersPosts: 8Arc User
edited August 2014
Would be really nice to see 'we are aware of the issue and are working on it' or some sort of acknowledgement. My concern is that there aren't enough of us having the problem for anyone to care.
Never have any issues with any other game always run all games full graphics.
The game is still playable but very annoying the stuttering ever minute or so.
Would be really nice to see 'we are aware of the issue and are working on it' or some sort of acknowledgement. My concern is that there aren't enough of us having the problem for anyone to care.
Actualy Laserduck responded on the 16th:
"Thank you, everyone. This should be sufficient information. We'll fix it ASAP. In general, the game should be a bit snappier. "
So they are working on a solution, potentially this affects everyone with 6/8 cores which I would imagine is quite a large player base.
i'm seeing consistent periodic pauses in graphics like every 1.5 - 2 seconds... not to be confused with lag or fps issues. anyone else seeing this? i have an 8 core processor (FX-8120) and an AMD Radeon HD 6700 GPU... 8GB RAM. i'm curious to know if any other players that were unable to log into the preview shard prior to the late fix that occurred earlier this week are having this issue... that maybe it's related to us 8 core freaks.
i have reduced my graphic settings and i've changed my directX settings all around the world and i've even updated my graphic drivers (catalyst installs are the worst).
i'm hoping this can be identified and performance tweaked soon.
I have the exact same problem im also using an 8 core processor (fx-8350) and Geforce 760. My sister plays the game without any stuttering at all and she's on a 4 core processor, could that be the cause? The game isnt fully optomized for 8 cores? We're both playing at max graphics, granted she has a geforce 560 card, but id think the problem lies in the processor and not graphics.
My fell tech is:
Win 7 64-bit
16GB RAM
8 Core 8350 4.0ghz
Geforce 760GT
laserduck, i've got an AMD FX-8120 and i experience a consistent stutter that i'm not sure i'd call it a frame-rate issue, but it is a graphical problem where the game has a slight pause consistently every second or so.
this can be resolved by changing the affinity of the neverwinter.exe process in the task manager after starting the launcher. i can limit the number of cores and then run the game and voila! no stutter. i've only changed this once but it was AWESOME. i turned off cores 0, 2, 4 and 6.
thanks for the attention to this issue.
This helped for me, thank you!
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forumsheikMember, Neverwinter Beta UsersPosts: 8Arc User
edited August 2014
@frufire** BAH! Sorry, I coulda swore I hit 'reply with quote'
Yeah, you're right, that he said he'd pass it on. Not really the same as making a post that says "We are aware of the stuttering issue affecting some of our players. We are working hard....blah blah". Also, that was a couple of days ago now. In my previous experiences with game breaking issues for these type of games, is that people work through the weekend with semi-frequent updates on an ETA. The end of Monday, and no official announcement that I can find, doesn't inspire me with confidence that they're acknowledging it or even working on it.
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tripsofthrymrMember, Neverwinter Moderator, NW M9 PlaytestPosts: 1,624Community Moderator
I have 8 cores all available to Neverwinter, and my game play experience is quite fluid. PM me if you want my exact hardware configuration.
When I see people with 6 or 8 core machines saying they don't have the problem, I become more convinced that it's not cpu related. It does seem obvious though, since only 1 or 2 people have said they have the problem with 4 or less cores. This is why gathering system specs from a few people is not a good way to resolve this. I think some people may be confusing this 'stuttering' with something else. I've seen a few people describe their problem, and it sounds similar, but they'll say 'every minute or two', not every second or so.
I used some of the console commands to watch framerate/latency/etc, and I did notice (though hard to see cause it's updated so fast) that right after the 'stutter', my ping jumps from 50-100, to 300'ish. Some people blamed it on lag the first day, which I thought was reasonable. Even saw some people claim the entire internet (in some areas) was experiencing issues. I've tested my connection to other game servers and can't find any other game that is affected.
Here's hoping they know more than they're telling us.
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kzlsMember, Neverwinter Beta Users, Neverwinter Guardian Users, Neverwinter Knight of the Feywild UsersPosts: 19Arc User
edited August 2014
Both my husband and I are experiencing this on our desktops (essentially the same build):
AMD 8 core (FX-8120) 3.11Ghz,
8GB ram,
64 bit Windows 7 Ultimate N,
Radeon HD 6900 series graphics cards,
7200 rpm sata HDDs.
Neither of us experienced any problem like this on Live prior to launch of Mod4 (and both of us had the "Crash at load" bug on test).
For both of us, disabling 4 of our 8 cores as described above "fixes" the stutter (though the game will eventually error out if we play this way long enough)
Turning the CPU/GPU sliders down to a minimum makes absolutely NO difference with the stutter, nor did disabling on-demand patching. The above method is the only way we've been able to fix it.
Both of us also have Surface Pros that we will play on sometimes. Neither of those machines (one is a Surface Pro v1, one is a Pro v2) have any of the stutter issue.
It would seem to be correlated in some way to AMD 8 core processors, from what I've been seeing...
Effects 6 core as well not just 8. You can see it b4 you log on, the background particals move/stop move/stop. Im just at the char select screen so doubt its network related since its not totaly connected at that point anyway.
Idk if it helps but just noticed the same effect watching the UI background.
tnx
My Build
AMD FX 8350
Nvidia GFX 760
32 GB Sniper PC-1866 RAM
ASUS 990 FX Motherboard
Win 7 Ultimate
Check on Preview today after 5pm PST, we have a fix that will hopefully address these sorts of stuttering issues on AMD processors with more than 4 cores.
Check on Preview today after 5pm PST, we have a fix that will hopefully address these sorts of stuttering issues on AMD processors with more than 4 cores.
Check on Preview today after 5pm PST, we have a fix that will hopefully address these sorts of stuttering issues on AMD processors with more than 4 cores.
Thanks! And thank you to the devs as well for getting this fixed.
Edit: Wow. It's a huge improvement. Thanks. Just tested a little bit in the dread ring. I probably won't understand it, but what was it about our processors that were causing the stuttering?
0
forumsheikMember, Neverwinter Beta UsersPosts: 8Arc User
edited August 2014
Hrmm....The character select screen seemed ok to me, but maybe I didn't look close enough. And I wasn't saying it was 'network related', I just said my latency jumped when the framerate stuttered. I was saying, that the day of release, people said 'it's just because there are a lot of people playing...it's always this 'laggy' when a new module is released."
Again, I'm no game developer, but I mentioned what I did because I thought maybe the rendering engine is waiting on something, that seems to get 'dropped', then my latency spikes. Not sure there's a correlation, just stating what I saw. Sorry if I was unclear.
Intel i7 2600K 3.40 GHz overclocked @3.8 GHz
8GB Corsair Vengeance PC3 2133MHz DDR3 RAM
AMD Radeon HD 7970 3072MB
Windows 7 Home Premium 64 bit
I play via a 4G broadband, mobile dongle.
Gameplay and rubber-band bounce is SO much better than on my old 3G dongle.
But I get monstrous lag and stutter occasionally in dungeons, but no one else in the party does. Other times, other people complain of lag and stutter and I am fine. The most recent was an Epic Spellplague in one of the later Boss rooms - not the last Boss, but earlier on.
It was laggy, jittery and jumpy as hell and Stutter-a-Go-Go all over the shop. As soon as the battle finished, it was OK again.
I also got really bad lag and rubber banding in PvP a week or so ago; about the same time a lot of people were moaning about lag, Server Not Responding and server disconnects.
Comments
http://nw-forum.perfectworld.com/showthread.php?730351-Major-Stuttering&p=8722671&viewfull=1#post8722671
Happy Day. Well, happy when patched. But that in itself is good news! Thanks all
"Is it better to be feared or respected? I say, is it too much to ask for both?" -Tony Stark
Official NW_Legit_Community Forums
Thank you laserduck,
A fix would be great! :-)
will all 6 & 8 core cpu players be getting compensation? ;-)
Cheers
As I've written in my guilds RC channel:
AMD users may have issues with performance or even with being able to start the game. Currently, Preview refuses to start without crashing unless you make certain changes.
In my case, on an English Win8 and having installed the game from Arc, it solved my Preview server issue and gave me a huge preformance boost in the game aswell.
I have an 8-core CPU from AMD. I needed to make sure the game laucher only uses core 0,2,4,6 or 1,3,5,7.
You can find how to create a short cut that does the same thing for you here:
http://www.eightforums.com/tutorials/40339-cpu-affinity-shortcut-program-create-windows.html
Open your shortcut and verfiy that it has this info (English OS and Arc install only. Variations depend on your installation and OS)
Target:
C:\Windows\System32\cmd.exe /c start "Neverwinter" /affinity 55 "C:\Program Files (x86)\Perfect World Entertainment\Neverwinter_en\Neverwinter.exe"
Start in:
"C:\Program Files (x86)\Perfect World Entertainment\Neverwinter_en"
Here is also a picture of the shortcut properites Shortcut tab.
https://db.tt/eqxTyR4e
My current set up is:
AMD FX-8350 Octacore 4.1GHz
NVidia 3GB GeForce GTX 780 Ti
RAM 16 GB
WD 4TB HDD
Win7 64-bit
Additionally I have some attachments of my In-game settings.
What might be causing this pause-lag? I'd like to note in the 4th Attachment, my FPS is cut in half when I turn around and run in the opposite direction.
Stuttering better description , glad i found this thread
Computer
ASRock 990 FX Killer Mobo
AMD FX 8350 (8 core)
16 gigs DDR 3 memory
Geoforce GTX 680
Samsung 250 SSD
AMD FX 8350 Eight-Core Processor
16.00 GB RAM
1920 x 1080, 60Hz
340.52
Microsoft Windows 7 Professional
I too am experiencing stuttering, brief pauses every half second. Very low FPS even with everything set to it's lowest. Purple spikes everywhere when running the FPS Graph.
I have found I am able to run the game by disabling cores 1, 3, 5, 7. I hope that a fix can be found which will incorporate using all the cores because multiple cores is becoming the norm now. On a side note I have found using only the 4 cores the game runs slightly cooler.
Same for me.
AMD-8350 8 core
Radeon 7870 LE, Catalyst 14.4
Win7, 16GB DDR3
WD 1Tb SATA drive
tried disabling alternate cores as some have suggested, eg 0, 2, 6... That causes the game to crash on loading screen. Turing off 0-3 or 4-7 works, but get game hangs for 5 - 10 seconds on a regular basis.
Tried changing to DX9 and still has long pauses or stuttering depending on core count.
Tried lowering graphics to minimum and same issues.
Finally I also tried cores, 1, 3, 4, 5, 6, 7 that got the game to load, but the stuttering was so bad, the game froze more than it moved, about 1 frame every 10 seconds
Sadly the game is unplayable for me
Almost like I was taking screenshots or something.
Audio seemed fine and I could hear the battle continuing in real time even as I "lagged".
No one else seemed to be having the issue.
Made the dungeon interesting for sure.
AMD FX-9590 (8 core) H-100 liquid cooled
16gb 2133mhz ram
ASUS GeForce GTX 780 3gb 384-bit
MUSHKIN SSD 240G
1920 x 1080 60hz
Win 7
Never have any issues with any other game always run all games full graphics.
The game is still playable but very annoying the stuttering ever minute or so.
Actualy Laserduck responded on the 16th:
"Thank you, everyone. This should be sufficient information. We'll fix it ASAP. In general, the game should be a bit snappier. "
So they are working on a solution, potentially this affects everyone with 6/8 cores which I would imagine is quite a large player base.
I have the exact same problem im also using an 8 core processor (fx-8350) and Geforce 760. My sister plays the game without any stuttering at all and she's on a 4 core processor, could that be the cause? The game isnt fully optomized for 8 cores? We're both playing at max graphics, granted she has a geforce 560 card, but id think the problem lies in the processor and not graphics.
My fell tech is:
Win 7 64-bit
16GB RAM
8 Core 8350 4.0ghz
Geforce 760GT
AMD FX 8320 Eight core, AMD Radeon HD 7800 series GPU. how do i turn cores off? and...why would i have too?
This helped for me, thank you!
Yeah, you're right, that he said he'd pass it on. Not really the same as making a post that says "We are aware of the stuttering issue affecting some of our players. We are working hard....blah blah". Also, that was a couple of days ago now. In my previous experiences with game breaking issues for these type of games, is that people work through the weekend with semi-frequent updates on an ETA. The end of Monday, and no official announcement that I can find, doesn't inspire me with confidence that they're acknowledging it or even working on it.
I have 8 cores all available to Neverwinter, and my game play experience is quite fluid. PM me if you want my exact hardware configuration.
Sci-fi author: The Gods We Make, The Gods We Seek, and Ji-min
When I see people with 6 or 8 core machines saying they don't have the problem, I become more convinced that it's not cpu related. It does seem obvious though, since only 1 or 2 people have said they have the problem with 4 or less cores. This is why gathering system specs from a few people is not a good way to resolve this. I think some people may be confusing this 'stuttering' with something else. I've seen a few people describe their problem, and it sounds similar, but they'll say 'every minute or two', not every second or so.
I used some of the console commands to watch framerate/latency/etc, and I did notice (though hard to see cause it's updated so fast) that right after the 'stutter', my ping jumps from 50-100, to 300'ish. Some people blamed it on lag the first day, which I thought was reasonable. Even saw some people claim the entire internet (in some areas) was experiencing issues. I've tested my connection to other game servers and can't find any other game that is affected.
Here's hoping they know more than they're telling us.
AMD 8 core (FX-8120) 3.11Ghz,
8GB ram,
64 bit Windows 7 Ultimate N,
Radeon HD 6900 series graphics cards,
7200 rpm sata HDDs.
Neither of us experienced any problem like this on Live prior to launch of Mod4 (and both of us had the "Crash at load" bug on test).
For both of us, disabling 4 of our 8 cores as described above "fixes" the stutter (though the game will eventually error out if we play this way long enough)
Turning the CPU/GPU sliders down to a minimum makes absolutely NO difference with the stutter, nor did disabling on-demand patching. The above method is the only way we've been able to fix it.
Both of us also have Surface Pros that we will play on sometimes. Neither of those machines (one is a Surface Pro v1, one is a Pro v2) have any of the stutter issue.
It would seem to be correlated in some way to AMD 8 core processors, from what I've been seeing...
My Build
AMD FX 8350
Nvidia GFX 760
32 GB Sniper PC-1866 RAM
ASUS 990 FX Motherboard
Win 7 Ultimate
Awesome! Thanks..I'll be sure to try it
Thanks! And thank you to the devs as well for getting this fixed.
Edit: Wow. It's a huge improvement. Thanks. Just tested a little bit in the dread ring. I probably won't understand it, but what was it about our processors that were causing the stuttering?
Again, I'm no game developer, but I mentioned what I did because I thought maybe the rendering engine is waiting on something, that seems to get 'dropped', then my latency spikes. Not sure there's a correlation, just stating what I saw. Sorry if I was unclear.
Intel i7 2600K 3.40 GHz overclocked @3.8 GHz
8GB Corsair Vengeance PC3 2133MHz DDR3 RAM
AMD Radeon HD 7970 3072MB
Windows 7 Home Premium 64 bit
I play via a 4G broadband, mobile dongle.
Gameplay and rubber-band bounce is SO much better than on my old 3G dongle.
But I get monstrous lag and stutter occasionally in dungeons, but no one else in the party does. Other times, other people complain of lag and stutter and I am fine. The most recent was an Epic Spellplague in one of the later Boss rooms - not the last Boss, but earlier on.
It was laggy, jittery and jumpy as hell and Stutter-a-Go-Go all over the shop. As soon as the battle finished, it was OK again.
I also got really bad lag and rubber banding in PvP a week or so ago; about the same time a lot of people were moaning about lag, Server Not Responding and server disconnects.
~