test content
  • Games
  • Social
  • Arc News
  • Support
  • Zen
What is the Arc Client?
Install Arc
Forums > Home› Neverwinter Discussion › General Discussion (PC)

Cryptic Launcher down?

13»

Comments

  • alphaxenalphaxen Member Posts: 1 Arc User
    edited March 2014
    I'm in Australia and been having the same login issues as everyone else here for several hours .. both Neverwinter and STO are not working for me. I'm surprised more people are not complaining - especially from AU
  • lewstelamon01lewstelamon01 Member Posts: 7,415 Arc User
    edited March 2014
    tektro wrote: »
    tough weeks for cryptic isnt it? last 2 weeks have been ridiculous.
    explanations of what happened and whats being done to prevent same issues i the futue would be greatly appreciated. but i doubt will see the day

    Kinda hard for Cryptic to prevent an issue that wasn't theirs to prevent in the first place. It was said twice over that it was a regional ISP issue, nowhere NEAR Cryptic's servers.

    And that does NOT mean "either your ISP or Cryptic's ISP". Internet traffic has to travel along infrastructure owned and controlled by SEVERAL regional ISPs. Any one of those could have been having a routing issue.
    ROLL TIDE ROLL

    Great Weapon Fighter: Because when is today not a good day to die?

    PC and PS4 player. Proud Guildmaster for PS4 Team Fencebane. Rank 5 Officer for PC Team Fencebane. Visit us at http://fencebane.shivtr.com
  • manguksukimmanguksukim Member Posts: 1 Arc User
    edited March 2014
    im experiencing it too, can log in but when in game "server not responding keeps on popping up every 10 sec.
  • bururne1971bururne1971 Member Posts: 1
    edited March 2014
    ariesvehemens wrote: »
    Microsoft Windows [Version 6.3.9600]
    (c) 2013 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 1 ms 1 ms 1 ms 192.168.1.1
    2 7 ms 21 ms 7 ms 80.106.108.54
    3 6 ms 7 ms 6 ms 79.128.244.65
    4 10 ms 10 ms 6 ms patr-crsa-patr7609a-1.backbone.otenet.net [79.12
    8.229.1]
    5 21 ms 10 ms 22 ms athe-crsb-nyma-crsb-7.backbone.otenet.net [79.12
    8.224.89]
    6 10 ms 10 ms 10 ms ten0-1-5-0-atht1602.ath.OTEGlobe.net [62.75.3.17
    7]
    7 60 ms 59 ms 60 ms 62.75.4.154
    8 62 ms 63 ms 59 ms xe-7-0-0-xcr1.amt.cw.net [208.173.209.129]
    9 59 ms 55 ms 61 ms ae0-xcr1.amd.cw.net [195.2.25.46]
    10 65 ms 58 ms 65 ms te1-4.ccr01.ams05.atlas.cogentco.com [130.117.14
    .161]
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    C:\WINDOWS\system32>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 1 ms 1 ms 1 ms 192.168.1.1
    2 7 ms 7 ms 7 ms 80.106.108.54
    3 7 ms 7 ms 7 ms 79.128.244.65
    4 129 ms 13 ms 8 ms patr-crsa-patr7609a-1.backbone.otenet.net [79.12
    8.229.1]
    5 20 ms 22 ms 10 ms athe-crsb-nyma-crsb-7.backbone.otenet.net [79.12
    8.224.89]
    6 10 ms 10 ms 10 ms ten0-1-5-0-atht1602.ath.OTEGlobe.net [62.75.3.17
    7]
    7 60 ms 67 ms 59 ms 62.75.4.2
    8 54 ms 81 ms 62 ms xe-7-0-0-xcr1.amt.cw.net [208.173.209.129]
    9 57 ms 56 ms 61 ms ae0-xcr1.amd.cw.net [195.2.25.46]
    10 84 ms 216 ms 217 ms te1-4.ccr01.ams05.atlas.cogentco.com [130.117.14
    .161]
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    C:\WINDOWS\system32>

    Same problem here. Connection is timing out after Atlas Cogento.
    Submitted a ticket already.

    im just starting to like neverwinter might have to go back to wow if these issues keep happening
  • fataldesignfataldesign Member Posts: 0 Arc User
    edited March 2014
    alphaxen wrote: »
    I'm in Australia and been having the same login issues as everyone else here for several hours .. both Neverwinter and STO are not working for me. I'm surprised more people are not complaining - especially from AU

    I'm also for Aus, and I finally got in the game for about an hour, now it keeps losing connection to the server in-game...
  • rhoricrhoric Member Posts: 1 Arc User
    edited March 2014
    Make sure on demand patching is turned off. To check this start up your launcher and got to settings in the top right. If there is a check mark in the box next to on demand patching then un-check that box then restart your launcher, you will have a 5 GB download to do as that is the rest of the game.
  • fataldesignfataldesign Member Posts: 0 Arc User
    edited March 2014
    rhoric wrote: »
    Make sure on demand patching is turned off. To check this start up your launcher and got to settings in the top right. If there is a check mark in the box next to on demand patching then un-check that box then restart your launcher, you will have a 5 GB download to do as that is the rest of the game.

    I'm pretty sure that's the only way bearable for aussies to play, otherwise we lag like horrible..
  • howdyyeowhowdyyeow Member Posts: 53
    edited March 2014
    Does disabling on demand patching minimize lag issues?
  • fataldesignfataldesign Member Posts: 0 Arc User
    edited March 2014
    howdyyeow wrote: »
    Does disabling on demand patching minimize lag issues?

    It worked wonders for me.. I still occasionally get D/C's though.
  • iamaudelusiamaudelus Member Posts: 19 Arc User
    edited March 2014
    any update on this ? im from the Philippines and i still can't log into the game
    a tiger doesn't lose sleep over the opinion of the sheep
    [SIGPIC][/SIGPIC]
  • rowin4010rowin4010 Member, NW M9 Playtest Posts: 64 Arc User
    edited April 2014
    New Zealand calling, and I too am unable to re-enter the game.
    "I have never considered it polite to comment upon the ravings of the insane, nor profitable to engage in arguments with lunatics." - King Avallach (Taliesin - Stephen Lawhead)
  • erikiki1erikiki1 Member, NW M9 Playtest Posts: 144 Arc User
    edited April 2014
    not sure if this issue affects NZ, but for anyone in SEA region, this is whats causing the trouble:

    http://www.gosugamers.net/dota2/news/27291-sea-isps-affected-by-undersea-fiber-cable-breakages
  • shandrillynnshandrillynn Member, Neverwinter Beta Users Posts: 5 Arc User
    edited April 2014
    I've been trying to log in and the launcher hangs on the patch, is anyone else having this problem, I haven't been able to log in since my first try at 7 am est.
  • twstdechotwstdecho Member, Neverwinter Beta Users, Neverwinter Knight of the Feywild Users Posts: 630 Bounty Hunter
    edited April 2014
    http://nw-forum.perfectworld.com/showthread.php?643291-Neverwinter-Scheduled-Maintenance-4-1-7-AM-PST-(Pacific)
  • wolfgeniuswolfgenius Member Posts: 6 Arc User
    edited May 2014
    Hello all
    I'm here in Cleveland Heights, Ohio in the US and I'm getting an error message every time I try to log in. It's been going on for nearly a month and a half for me now, and the morons at ARC and PWE have not yet provided me with any help. Here's the error msg:

    There was an error loading the login page. Please restart the launcher and try again.
    Error -130 when loading url /launcher_login

    I'd like to know if any of you know what this is about? The problem you posted on this thread seemed, well, at least similar.
    <<Email removed>>
  • lewstelamon01lewstelamon01 Member Posts: 7,415 Arc User
    edited May 2014
    Closing for necroposting. Please use a new thread if more than 30 days have elapsed in the thread you are posting in.
    ROLL TIDE ROLL

    Great Weapon Fighter: Because when is today not a good day to die?

    PC and PS4 player. Proud Guildmaster for PS4 Team Fencebane. Rank 5 Officer for PC Team Fencebane. Visit us at http://fencebane.shivtr.com
This discussion has been closed.