Wererat Thief companion is not tradeable --- beware this BUG

redyummi

I submitted in game ticket # 2,020,645 concerning this issue.

I viewed the Wererat Thief companion at the Drake Seal trader and it DID NOT show as bound on character. I also checked the Neverwinter Wiki and it said that this companion is 'tradeable'. Likewise, I seen them for sale in the AH.

I spent 200 Drake seals on the Wererat Thief and after in was in my inventory it now said it was Bound on Character and therefore not tradeable as stated in the Wiki and as shown by the Drake Seal vendor.

I therefore assume it must be bugged and have requested my 200 seals back and tech support can remove the item from my character inventory.

Or...fix the item in my inventory and make it tradeable as shown at vendor and on the Wiki.

Thank you.

syka08

http://nw-forum.perfectworld.com/showthread.php?488831-Patch-Notes-NW-5-20130911a-5

items and economy section. If they didn't fix the tool-tip though, that frickin sucks and I hope you get reimbursed somehow.

redyummi

Basically, tech support replied with information about the patch and that the item is working as intended.

However, it is not working as intended since the tool tip is an error. The player is not responsible to read past patch notes, but CRYPTIC IS RESPONSIBLE to ensure that errors such as this that cause the player to lose hard earned seals/AD/items, or whatever, is compensated. This is the honorable thing to do and an issue like this could affect any player at any time, and we must demand that because of their programming errors that cause us to lose hard earned resources, that they take the extra step to make it right.

All I am asking is because of the game error, to return my 200 Drake seals, and I will gladly return the mis-labled companion.

fakatik

Let me also add that existing werecats in the AH will also get bound to the buyer as soon as he takes it out of his mail.

syka08

fakatik wrote: »

Let me also add that existing werecats in the AH will also get bound to the buyer as soon as he takes it out of his mail.

Yeah, states that in the patch notes too. Still guys, sorry you got gipped = /. Most companions only get bound when you slot them if I'm not mistaken? Def weird that they'd do this with these guys. Any others aside from the cat (I think it is, not 100% as I dont have one) that is BoP?

beckylunatic

Items bought with seals and glory are BoP, and as such, the wererat thief and the jagged dancing blade have also become BoP. I don't recall any other pets obtained using such currencies.

Cats are BoE.

vattara

Imho the change for the wererat and blade to become BoP on the second last patch was poorly done.
I had purchased both companions from the AH in anticipation of new alts, stashing them in my Bank.

It was only luck that I noticed the intent to change from BoE to Bop in a Preview forum patch post.
I immediately put them in individual message attachments in my mail box, to be picked up by future alts.

Had I not seen the Preview forum post I would have been out a substantial amount of AD, with these companions bound to a level 60 character already with a striker companion.

Consequently, I read the Preview forum patch notes daily, not out of a positive sense of curiosity but out of a desire for self preservation. I'd recommend the same for all.

destinyknight

fakatik wrote: »

Let me also add that existing werecats in the AH will also get bound to the buyer as soon as he takes it out of his mail.

this is also the case for Jagged Dancing Blade if you bought it when it was bind on equip. Whenever you retreive it again, from mail. It will bind immediately.

hubcity

I have to agree with the OP. When I seen this post yesterday, I checked myself and the Wererat Thief companion at the Drake seal trader does in fact not say it is BoP, the tool tip is in error. I totally understand the frustration and it is not fair and CRYPTIC should return the Drake Seals to the OP. It is this kind of HAMSTER coming out of the tech support that is driving people away from this game. I mean this is not giving back real money, but giving back seals that take a long time of game playing to earn. Do whats right and treat your Neverwinter players fairly.

redyummi

It was amazing that this morning they can do a shutdown for maintenance to fix the companion in the new boxes, but yet, they cannot fix the tool tip for the Wererat Thief from the Drake Seal trader that essentially stole my seals because of the error.

It is no wonder that half of my guild has already quit this game and many others are thinking the same thing. Many have moved on to RIFT, which is now F2P and a much better and defined games without the growing pains or greed of Neverwinter.

Will they ever returned my Drake seals because of their error on the tool tip, I doubt it.

beckylunatic

No companion tooltips indicate whether they are BoP or BoE. It didn't make a difference when the only companions that were BoP were the account-unlock ones from packs and promo codes (which can't be traded for the obvious reason that players that have them can get infinite numbers of them). Now it is actually relevant information, but the item descriptions on companions aren't structured to include it either way.

I tossed a post about it into the preview feedback forum.

redyummi

beckylunatic wrote: »

No companion tooltips indicate whether they are BoP or BoE. It didn't make a difference when the only companions that were BoP were the account-unlock ones from packs and promo codes (which can't be traded for the obvious reason that players that have them can get infinite numbers of them). Now it is actually relevant information, but the item descriptions on companions aren't structured to include it either way.

I tossed a post about it into the preview feedback forum.

Actually after I purchased the item from the Drake seal vendor, the item in my inventory then said it was 'Bound(character)'. So apparent they do have a way to have them indicate BoP or BoE. When inspected in the vendor list, this field was BLANK, and could easily be corrected to indicate that its BoP, just as all the other items the vendor has are indicated as BoP or BoE.

Like you said, before it was not relevant, but now it is and resulted in my loss of 200 seals that I could have used to buy gear and salvage for some much needed AD.

beckylunatic

Companions do say "bound" once they are. But they don't have an indicator prior to being picked up. And I agree it should be added.

redyummi

Well, I could hardly believe it. After a few back and forths concerning the lack of BoP information on the tool tip, NW support finally relented and compensated me for my loss of 200 Drake seals. While I did not get the seals back the compensation for my loss was acceptable and I commend them for taking the correct and honorable path to make this right with me. So there is hope for this game when they stop to realize that having a good relation with the player (customer) is beneficial.

Now they just need to fix the missing tool tip information at the Drake Seal vendor.

Thanks Neverwinter