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Foundry mission not updating live (Updates not showing until instance switch)

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  • celantracelantra Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users, Silverstars, Neverwinter Knight of the Feywild Users Posts: 465
    edited September 2013
    Sorry to have been so behind the times. Ill go back into my cave now.
  • zbkoldezbkolde Member Posts: 689 Arc User
    edited September 2013
    celantra wrote: »
    Sorry to have been so behind the times. Ill go back into my cave now.

    Sorry if my post came out wrong. :( I didn't mean for it to sound bad.
  • celantracelantra Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users, Silverstars, Neverwinter Knight of the Feywild Users Posts: 465
    edited September 2013
    No worries mate - am head down in my current project so have only been skimming forums. Cave was literal as I am deep in cavern construction at the moment.
  • elfwadelfwad Member Posts: 55 Arc User
    edited September 2013
    Thanks for the /bug reminder, Celantra.
  • kithliskithlis Member Posts: 217 Arc User
    edited September 2013
    Saw this happen a bit last night and reported it.
    Something about what I was seeing caused me to wonder though - both quests I was trying to play were showing 4 Reviews and 6 Plays. A quick look through the reviews they have listed shows many more than that...

    Caused me to wonder if somehow the quests are getting a phantom version stored on the servers when they progress out of the For Review tab (getting that 5th review). Is anyone else seeing their old versions show up with more than 4 Reviews?
  • thodsrthodsr Member, Neverwinter Beta Users, Neverwinter Knight of the Feywild Users Posts: 22 Arc User
    edited September 2013
    I just made a new quest which will be a part of a line. I am having the same issues as all. Glad I checked here cause I am getting people tell me that they can also not find what I have just published.
  • eskarineeskarine Member Posts: 0 Arc User
    edited September 2013
    This is actually a pretty serious issue - even more so with the fact that players are not even aware of the bug, much less which version should they play. It's not that annoying if you just make some cosmetic changes to the quest, but when you fix a major mistake that you didn't notice before publishing?

    Changing instances in PE did nothing to me, I only saw my updated version when I moved to Chasm map.
  • sominatorsominator Member Posts: 0 Arc User
    edited September 2013
    Hey all,

    Thanks for your reports on this - we're still looking into it and hope to have an update soon!
    Proud member of Team Fencebane, official guild of the unofficial Neverwinter Adventure Hour!
  • gravman213gravman213 Member Posts: 22 Arc User
    edited September 2013
    I am having this issue and can't get my mission on one of my toons. I went to every city trying and nothing :(
    enjin-488779-1284698876493137429-blue.png
  • zbkoldezbkolde Member Posts: 689 Arc User
    edited October 2013
    Bumping because this still happens. And also...
    kithlis wrote: »
    Saw this happen a bit last night and reported it.
    Something about what I was seeing caused me to wonder though - both quests I was trying to play were showing 4 Reviews and 6 Plays. A quick look through the reviews they have listed shows many more than that...

    Caused me to wonder if somehow the quests are getting a phantom version stored on the servers when they progress out of the For Review tab (getting that 5th review). Is anyone else seeing their old versions show up with more than 4 Reviews?

    ... Kithlis may be on to something with this. It does seem to get stuck on versions prior to the 5-review mark, until there is shard maintenance that resets everything.
  • sominatorsominator Member Posts: 0 Arc User
    edited October 2013
    We're still looking into this. Sorry for the delay!
    Proud member of Team Fencebane, official guild of the unofficial Neverwinter Adventure Hour!
  • imaginaerum1imaginaerum1 Member, NW M9 Playtest Posts: 378 Arc User
    edited October 2013
    zbkolde wrote: »
    ...
    It does seem to get stuck on versions prior to the 5-review mark, until there is shard maintenance that resets everything.

    That's the exact problem I'm having with my quest at the moment.
    Strangely, if I'm already in someone else's foundry quest, or even another of my own, it shows what it should be showing. But if I'm just wandering around in PE, it shows the way it was when it only had 4 reviews, and if I play it I get the old version.
  • kithliskithlis Member Posts: 217 Arc User
    edited November 2013
    sominator wrote: »
    We're still looking into this. Sorry for the delay!

    Any updates on this one?

    Still finding the best workaround is to go into another foundry, and then use the catalog to find the most recent updates on other quests.
  • tripsofthrymrtripsofthrymr Member, Neverwinter Moderator, NW M9 Playtest Posts: 1,624 Community Moderator
    edited November 2013
    This has been "under investigation" for 10 weeks.

    No updates?
    Caritas Guild Founder (Greycloak Alliance)

    Sci-fi author: The Gods We Make, The Gods We Seek, and Ji-min
  • bazgcbazgc Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Knight of the Feywild Users Posts: 184 Bounty Hunter
    edited November 2013
    I noticed this the other day again, my quest hadn't been republished for weeks but it was still showing a varying number of reviews.
    My Foundry Quests:

    The Silver Sword - NW-DEIPWYISA - Daily Qualified
    A Relaxing Stay - NW-DEEYNZYZ9 - Daily Qualified but going to be updated
  • tripsofthrymrtripsofthrymr Member, Neverwinter Moderator, NW M9 Playtest Posts: 1,624 Community Moderator
    edited November 2013
    It seems changing characters and/or instances can cause the current version to appear.

    My guess is that updates are not being published to all instances.

    Unfortunately @bazgc's observation indicates that even the weekly maintenance isn't sufficient to get the current version to all instances.
    Caritas Guild Founder (Greycloak Alliance)

    Sci-fi author: The Gods We Make, The Gods We Seek, and Ji-min
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