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Dev's attitude towards the community
castertroyt79
Member Posts: 58
Some people loves the compensation, but some other hates it. I fall into the second group...not so much about the useless items, but more so on the attitude of the developers toward the players.
What this recent compensation is telling me is:"Dear player, as you've all known, we've recently experienced a sh*tstorm, and we are doing all we can to rectify it. As much as we would like to avoid it, we've found that the best course of action was a rollback. We understand that players had put in efforts during these time on their characters, and the progress and all the gains during that time is lost...as an expression of our apologies and sincerity, here's a piece of candy."
So...do they take us as kids (come to think of it...I think many of them are)? I think the act of giving a meaningless compensation is worst than not giving anything at all. Are they trying to mock us? It's like you accidentally tripping an old lady, and as a sign of apology, you just drop off a "sorry" and a baseball card which is of no value to her.
Yes, you've screwed up big...the damage control is going to be continuous as you find and prosecute the exploiters. To me, as long as the economy is generally not affected too much by this exploit, I'll be content with that...so I'm not with those that ask for a full wipe that affects the effort of ALL players just because of a small subset of exploiters (in which a majority of the problem is fixed by the rollback). Would you amputate your whole arm just because of an infection on a finger? Or are these people just jealous? I agree that exploiters should be prosecuted...but I also believe that the other law abiding players should not be penalized just for the sake of prosecution to satisfy the fury of a small group of players.
Having said that, we are all affected by the rollback. Would it be that hard to give us something that is actually useful/meaningful to us? Those asking for a ward is just being selfish...because you'll probably only find it useful at max level. I would suggest something that everyone needs...AD would be great. Other than that, a respec token. Both are free to the developers...I just can't see why are they being so stingy about it.
As I've stated in my title, this shows the developer's attitude towards this game and the community...and for one, I'm just going to discard the compensation pack. This is a great game...but because of the developer's attitude, and the way the zen/AD store item is priced (subject to debate), I will probably not spend a single dime on this game.
What this recent compensation is telling me is:"Dear player, as you've all known, we've recently experienced a sh*tstorm, and we are doing all we can to rectify it. As much as we would like to avoid it, we've found that the best course of action was a rollback. We understand that players had put in efforts during these time on their characters, and the progress and all the gains during that time is lost...as an expression of our apologies and sincerity, here's a piece of candy."
So...do they take us as kids (come to think of it...I think many of them are)? I think the act of giving a meaningless compensation is worst than not giving anything at all. Are they trying to mock us? It's like you accidentally tripping an old lady, and as a sign of apology, you just drop off a "sorry" and a baseball card which is of no value to her.
Yes, you've screwed up big...the damage control is going to be continuous as you find and prosecute the exploiters. To me, as long as the economy is generally not affected too much by this exploit, I'll be content with that...so I'm not with those that ask for a full wipe that affects the effort of ALL players just because of a small subset of exploiters (in which a majority of the problem is fixed by the rollback). Would you amputate your whole arm just because of an infection on a finger? Or are these people just jealous? I agree that exploiters should be prosecuted...but I also believe that the other law abiding players should not be penalized just for the sake of prosecution to satisfy the fury of a small group of players.
Having said that, we are all affected by the rollback. Would it be that hard to give us something that is actually useful/meaningful to us? Those asking for a ward is just being selfish...because you'll probably only find it useful at max level. I would suggest something that everyone needs...AD would be great. Other than that, a respec token. Both are free to the developers...I just can't see why are they being so stingy about it.
As I've stated in my title, this shows the developer's attitude towards this game and the community...and for one, I'm just going to discard the compensation pack. This is a great game...but because of the developer's attitude, and the way the zen/AD store item is priced (subject to debate), I will probably not spend a single dime on this game.
Post edited by castertroyt79 on
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neverwinter, RIP
MAKE THREATENING RUSH A 2-3 SECOND TAUNT THAT STILL MARKS THE SAME WAY.
REMOVE HEALING AGGRO.
Please note that we understand that the pack does not excuse any errors on our part. The purpose of the pack is for us to demonstrate our gratitude to our players who stuck with us, reported issues, and demonstrated patience while we sorted out Sundays issues.
We do understand that both lost progress and the inability to play for several hours on Sunday were both major inconveniences and acknowledge that an item cannot earn immediate forgiveness. Our plan is to continually fix bugs, investigate reports of exploitation, and follow-up as needed to ensure that Neverwinter is an amazing game that everyone can enjoy. That is what we plan on doing to show our community how committed we are to operating an amazing game.
Pretty much.
It's funny that the community admin encourages us to privately send in tickets of the exploits, when all they've done with the tickets thus far is repeatedly lose them and ignore them. Great help that was!
Also this. I think making it known on other gaming websites will just have to be the way. The problem is, as I said before, is that we, as "beta testers" are being punished for doing what is expected in a beta: finding and reporting bugs. In-game exploitation is to be expected. If they aren't going to roll accounts back when these major exploits are discovered and abused, then the game shouldn't be labeled as a beta and just say it was a buggy, soft launch. Then I could at least understand where they're coming from.
While as part of the playerbase I appreciate the effort to try to give an elegant response from part of the Devs to the OP, I think that it's unnecesary and you're just giving in to his game.
They don't care about how hard you guys try. They'll always think you're lazy, greedy or short-sighted. These players think that they are entitled enough to run a MMORPG with all the challenges involved and can give answers to problems that even though may take weeks or a month in the real world, in their imagination this only takes seconds.
If you give them Healthstones, bad, they wanted Celestial Coins. If you give them both, they wanted a Cat too! And AD. And Zen. Oh, but now there's too much free Zen, so mine's worth less! Fix it, Cryptic! And...
I'm aware of the reasoning behind trying to keep things in the dark and trying to not show too much closeness towards players in the forums. I've seen it in many games, Devs and Community Managers ending up being eaten alive by hungry trolls. If you see this kind of threads that are obviously a rant and don't offer anything constructive, just ignore them. Don't bother to answer, stick to your general briefings. There's a silent majority here that truly enjoys the game - even though with bugs and exploits - and you have our support.
- Titania Silverblade, the Iron Rose of Myth Drannor (Lvl 60 GWF, Destroyer)
- Gwyneth, the Cowardly Cat Burglar Drowling (Lvl 60 TR, Saboteur)
- Lady Rowanne Firehair, Heartwarder of Sune (Lvl 33 DC)
- Satella, Sensate (LvL 44 CW, Renegade, Non-Active)
Check Steppenkat's Foundry Quest Reviews!
Don't leave the rest of us good guys who understand this dude
Keep on fighting the good fight!!
The forums are not about fighting good fights. They are about giving feedback. Fighting with disgruntled community members only gives them fuel to continue. If you feel a post needs to be moderated, there is a report function for that.
What about people that spent thousands of dollars on your product to support you during your beta that were wrongly banned in this blanket sweep? When can I expect a response to my ticket, a phone call or an email from you?
i would like also a eta when pvp its exploit free.
You know why it wasn't meaningless to me? Because someone actually had to spend some time making that cloak and it made me and my wife laugh.
If this is a BETA, don't spend any money in it. And be prepared to be wiped any time. And test, search and exploit --- so that does not come up in the real game.
If it is not an open BETA any longer, the admins have clearly pronounce it. And after that, they are responsible for any real money and time loss.
This in between thing they do now is <font color="orange">HAMSTER</font>. You cannot ban someone, who is exploiting a known bug! Head-> Table.
I await a statment from the admins/marketing. Is this a beta, or is this the real deal now?
In my oppinion it looks like greed won over brain. Not a good start, if I may say so.
... and stop deleting posts with exploits. Fix them instead. Do your job. It's totaly useless to delete them, we can still find them, because google is our friend.
Where does this sense of entitlement come from anyway?
They gave us a token to show us they are sorry this happened. They did not have to give anyone anything at all, I do not see why everyone is whining as that is all you are doing.
The prices of the ZEN store i agree with completely, its a joke and needs something happening to it, 35 euros for a horse that give 110% speed increase and looks pretty not a chance!!! I have bought ships in STO before and really don't mind buying them as there pretty cool you get bank space its got multiple uses likes help play the game better for one! but a dam horse get real PWE! add some cannons which i can shot stuff with on the journey and some side bags then yeah sure I will buy one!
but I do not agree with the compensation issue, as at the end of the day they did not have to give nothing.
+1
Reality Check: Complaining and whining IS THEIR GAME.
QFT
And most experienced players knows this to be true...for many games.