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Forums > Home› Neverwinter Discussion › Bug Reports (PC)

Launcher stuck on white screen "Loading. Please wait."

2

Comments

  • ravyn47ravyn47 Member, Neverwinter Beta Users Posts: 9 Arc User
    edited April 2013
    For those asking, the Launcher issues are related to the web hosting of the Launcher page. We're working on redirecting to another page!

    From their twitter page.
  • murdantemurdante Member Posts: 0 Arc User
    edited April 2013
    anyone have fix people are asking? the fix should be with cryptic no our ends. managed to patch atleast whit white background black text and then no button to press play, closed the window started again as admin , white endless emptiness. guess we have to wait until they post some fix on it.

    by no means us running the game with some trick is not the way to go . when we need to trick the game to run its already failed.
  • kilza1otkilza1ot Member Posts: 2 Arc User
    edited April 2013
    rpg141 wrote: »
    I used Search, I don't have GameClient.exe, I managed to log in somehow but when I log in it says logging in please wait and than white screen returns.

    Yeah, exact same thing happens to me... It HAS to be on their side if everyone is getting this issue, was just on skype with two of my friends from Canada and their playing right now... I live in the united states... so I have no idea whats going on.
  • thetruelibrathetruelibra Member Posts: 10 Arc User
    edited April 2013
    Having the same problem =(
  • rpg141rpg141 Member Posts: 26 Arc User
    edited April 2013
    ravyn47 wrote: »
    For those asking, the Launcher issues are related to the web hosting of the Launcher page. We're working on redirecting to another page!

    From their twitter page.
    Only thing they didn't said is how long is it going to last.
  • lostinherdreamslostinherdreams Member Posts: 0 Arc User
    edited April 2013
    Maybe this is just me, but shouldn't a game, on it's first day of 'release', make people excited? Right now, they're only making people frustrated. They're off to a really bad start, in my opinion... This was their most important day, and they messed up.
  • eight5eight5 Member Posts: 1 Arc User
    edited April 2013
    So I just searched gameclient, and started that as an admin: 'Unable to find required Game Data Files. If this problem persists, reinstalling the application may fix this problem.' ...Thing is, I just reinstalled it. I didn't even HAVE a Gameclient before then.
  • stragglerekstragglerek Member Posts: 2 Arc User
    edited April 2013
    diablo 3 nightmare is back
  • xxchurchxxxxchurchxx Member, Neverwinter Beta Users Posts: 3 Arc User
    edited April 2013
    rpg141 wrote: »
    Only thing they didn't said is how long is it going to last.

    well if they actually gave some info 1 hour after open beta release. then it shouldnt take long
  • rpg141rpg141 Member Posts: 26 Arc User
    edited April 2013
    eight5 wrote: »
    So I just searched gameclient, and started that as an admin: 'Unable to find required Game Data Files. If this problem persists, reinstalling the application may fix this problem.' ...Thing is, I just reinstalled it. I didn't even HAVE a Gameclient before then.
    So we should reinstall?
  • elthorikelthorik Member Posts: 11 Arc User
    edited April 2013
    Yeah same problem here, submitted a ticket.
  • murdantemurdante Member Posts: 0 Arc User
    edited April 2013
    lostinherdreams wrote: »
    Maybe this is just me, but shouldn't a game, on it's first day of 'release', make people excited? Right now, they're only making people frustrated. They're off to a really bad start, in my opinion... This was their most important day, and they messed up.

    and for all those who are going to say , hey give them a break its open beta or first day for big public but hey guess what. making game so long atleast make it work so it can carry players alteast play one character 10minutes. leaving some players hanging on launcher,,erm white window is not way to go. =)
  • fourouxfouroux Member Posts: 1 Arc User
    edited April 2013
    Same as others here as well......no .exe file and the launcher showing "Loading.Please wait." indefinitely....

    Anyone even close of fixing the problem or any updates from the officials?
  • lostinherdreamslostinherdreams Member Posts: 0 Arc User
    edited April 2013
    I reran the setup, and even that gave an error halfway through...
  • sominatorsominator Member Posts: 0 Arc User
    edited April 2013
    Hey all, if you're having trouble getting the launcher to load, we've been experiencing high load on the web server that hosts the launcher page. We're working on a redirect and it should be fixed soon!

    Please check this post for updates: http://nw-forum.perfectworld.com/showthread.php?162831-Launcher-issues-Updated-here

    Thanks for your patience!
    Proud member of Team Fencebane, official guild of the unofficial Neverwinter Adventure Hour!
  • thetruelibrathetruelibra Member Posts: 10 Arc User
    edited April 2013
    Yea, I was thinking the same exact thing xD This is like the problem diablo 3 had when it launched.
  • rpg141rpg141 Member Posts: 26 Arc User
    edited April 2013
    At least admin or what ever he is contacted us. Yay!
  • rpg141rpg141 Member Posts: 26 Arc User
    edited April 2013
    I can log in
  • spittfyre72spittfyre72 Member Posts: 23 Arc User
    edited April 2013
    http://nw-forum.perfectworld.com/showthread.php?162831-Launcher-issues-Updated-here

    Dang it! An official type person beat me to it! :D
  • murdantemurdante Member Posts: 0 Arc User
    edited April 2013
    if im allowed to be tad selfish here ive got 2 days off from work and open beta should not have start on better day, first day off, atleast fix it for tomorrow i personally ask! ;)
  • aurwangraurwangr Member Posts: 0 Arc User
    edited April 2013
    So when you use the game client in the live-folder you get directly into the game but will notice that the account servers are currently not working
  • gaettuskgaettusk Member Posts: 1 Arc User
    edited April 2013
    hmm 10char
  • lostinherdreamslostinherdreams Member Posts: 0 Arc User
    edited April 2013
    I've been able to login now, though the screen is still completely white with black text. I don't think that's how it's supposed to be, but hey, at least it's patching now!
  • rpg141rpg141 Member Posts: 26 Arc User
    edited April 2013
    I could log in a minute ago, but then it crashed and a message appeared ˝What happened during the crash˝, or something like that, and I taught ˝Well, I was clipping my toe nails˝. I started the launcher again, and guess what WHITE SCREEN IS BACK!
  • therious123therious123 Member Posts: 1 Arc User
    edited April 2013
    OMG There is a HORRIBLE feedback from the admins. Can;t they see that there are so many ppl having the same problems (myself included). This is BY FAR THE WORST FEEDBACK, PLAYER SUPPORT I HAVE SEEN. EVER.
  • murdantemurdante Member Posts: 0 Arc User
    edited April 2013
    yeh, i patched it with white background black text mode aswell, only way to actually go to login screen is to go to live folder run the gameclient and after login, account servers timed out. so story so far.
  • rpg141rpg141 Member Posts: 26 Arc User
    edited April 2013
    therious123 wrote: »
    OMG There is a HORRIBLE feedback from the admins. Can;t they see that there are so many ppl having the same problems (myself included). This is BY FAR THE WORST FEEDBACK, PLAYER SUPPORT I HAVE SEEN. EVER.

    I feel your pain, btw I also have the problem.
  • sadashasadasha Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users Posts: 12 Arc User
    edited April 2013
    still the eternal white screen for me :(
  • yarriinyarriin Member Posts: 3 Arc User
    edited April 2013
    therious123 wrote: »
    OMG There is a HORRIBLE feedback from the admins. Can;t they see that there are so many ppl having the same problems (myself included). This is BY FAR THE WORST FEEDBACK, PLAYER SUPPORT I HAVE SEEN. EVER.

    http://nw-forum.perfectworld.com/showthread.php?162831-Launcher-issues-Updated-here

    they're working on it, chill your bleeding *** bro
  • imacolattaimacolatta Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 1 Arc User
    edited April 2013
    Well what a big surprise!!! The big countdown ends annnnnnnnnd boom the whole launcher crashes. I also tried to open the game in the folder and although it did launch it stopped there. could not get into character screen.
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