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In game support

jana#2651 jana Member Posts: 169 Arc User
there is something wrong with the in game support where you can start a ticket. I don't know how many times it wouldn't let me send the report because of profanity when there wasn't a shred of profanity in it. I said the river district was being unkind tonight so I was doing something else I couldn't finish. How is that profanity. One is already annoyed that one had to make a ticket and then not to be able to, until they go to the support page is even more annoying.

Comments

  • nitocris83nitocris83 Member, Cryptic Developer, Administrator Posts: 4,413 Community Manager
    The list of words or string of letters captured in-game as profanity is broad in order to catch creative spellings to bypass filters. While we understand it is not as convenient, submitting a ticket through the support portal is recommend.
  • jana#2651 jana Member Posts: 169 Arc User
    It is way to broad.
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