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VIP bundle missing time - purchased 6 months and got only one

Xbox One
ScapularArt139
(submitted a bug ticket with support and also posted this discussion in the General Xbox One thread)

My VIP is missing 5 months of the time I bought!

Since the update on 09/15, my VIP status shows that I have less than one month before it runs out. I bought the 6 month VIP bundle within a couple weeks before the 09/15 update. I was hoping the issue would be corrected with the 09/22 update, but it's till there. As of today, the timer shows that I have 18 days + some hours left before renewal.

Has anyone else experienced the same problem?

My husband bought the 6 month bundle after the 09/15 update and his account shows the correct countdown.

Thank you for your help!

Comments

  • dizzy#8047 dizzy Member Posts: 8 Arc User
    Update: this was my mistake - bought one month when I thought I'd bought six. Submitted a ticket to Arc support and they were quick to respond and right on the money!
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