Pardon our dust - Preview updating more frequently, but potentially less stably

terramak · March 2020

Hey there folks!

As most of Cryptic Studios is working from home for the time being, we'll be utilizing NeverwinterPreview as a development test shard in addition to a public test shard. As a result, you may see a few more disruptions than usual when checking things out.

For instance, the server time may occasionally jump around--and quests completed during these time travel periods may become stuck.

Please pardon our dust while we adapt how we work on Neverwinter.

bumhug · March 2020

Is that issue on all Platforms, or PC only?

growgareo · March 2020

Hi Neverwinter team, thank you all for working so hard even during this pandemic and working to keep things running smoothly. Sadly i am having some issues with lag and disconnection and am not able to connect to the login server at all. I am sure you all are working hard with the limited resources as most offices are not operating and are working from home. Hope you all stay safe so that we can continue our adventure forward in NW. Hope the game comes back to its normal state soon. Thank you for your support and all the hard work you all have put in this game. little bit of lag doesn't hurt anyone.

rafaelda · March 2020

Take care and thanks for your work !

wimin · March 2020

Make sure to extend the event for 2 days, since there's been a lot of updates going on and crashes

rickcase276 · March 2020

Why would the event be extended, this only affects preview(mimic) server? The live server has not had an update in 2 weeks.

terramak · March 2020

Correct--This only affects NeverwinterPreview. We are not doing high-risk testing on live servers.

brewald · March 2020

Hi @terramak

Just a little question about the current situation with COVID-19:
This situation has some risks to impact your dev team if you don't have access to all your servers, tools...
Will it risk to impact mod 19 release date?

Take care,
Brewald

unuldur · March 2020

Hellow. When will be possible to connect int game again?

hadestemplar · March 2020

terramak said:

Please pardon our dust while we adapt how we work on Neverwinter.

Stay healthy, stay safe. Thats apply for you and whole cryptic studios. (COVID-19) is not thing you can mess arround.. All measures against it are welcome..

As for community,, guys/girls, remember that staff are same peoples as everyone arround globe. (COVID-19) is dangerious thing..

Staff starts working remotely. This thing is not new in industry.. However it need get used and also need decent preperations.

So community should be patient.

matii · March 2020

What about patch notes for previews?

rickcase276 · March 2020

I would suspect that unless it is something that will be going to live within the week we wont see any patch notes. As it will be what they would be normally putting onto their internal playtest shard/development shard. Now once it is ready for live then we will probably see patch notes.

hannibalsmith · March 2020

Question borne of ignorance (i.e. lack of knowledge, not stupidity): What about the Owlbear server? I thought it was for pre-test before going to Preview (Mimic). Can anyone explain?

Thanks for ongoing development efforts despite the current situation.

rickcase276 · March 2020

They, as far as I know, have an internal shard that they would normally use for developmental stuff that has no client facing. Owlbear is used for beta testing and when the next mod is on preview(mimic) for patches that are going to go live that week. Mimic is the normal test server for us to find issues with the builds. Now when the game launched they had more live servers than the current one(dragon). Russia has its own servers for both live and normal preview too.