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Forums > Home› Neverwinter Discussion › Bug Reports (PC)

I cant log in

rickman#7176 rickman
rickman#7176
 Member Posts: 1 Arc User
in Bug Reports (PC)
I have tried everything including changing my password several times but the game wont let me log in.
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Comments

  • kreatyvekreatyve Member, Neverwinter Moderator, NW M9 Playtest Posts: 10,545 Community Moderator
    What's it doing when you try?
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  • nitocris83nitocris83 Member, Cryptic Developer, Administrator Posts: 4,498 Cryptic Developer
    Hi @rickman#7176! Can you submit a ticket to support with specific details such as what launcher you are using, where the login problem is happening, what message do you see, etc.? Thanks!
  • athena#9205 athena
    athena#9205
         Member Posts: 575 Arc User
    i occasionally get times where the game and game launcher say they cannot access the login server. if this is happening to you, what i did to fix it is restart the whole computer. I think somewhere a cache got corrupted and prevents the login from happening, but idk. restarting the computer works, but loging out and back into windows doesn't (on my one try it didn't)
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