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Switching Account,Cannot log on

andybones65andybones65 Member, NW M9 Playtest Posts: 65 Arc User
whenever i switch to my other account i get the error you see in the picture
all the details and passwords are correct.
https://ibb.co/hrYdTK
Anybody got a reason why.has been like it for a week now

Thanks

Comments

  • nitocris83nitocris83 Member, Cryptic Developer, Administrator Posts: 4,498 Cryptic Developer
    Does it ultimately let you switch after some time?
  • plasticbatplasticbat Member, NW M9 Playtest Posts: 12,453 Arc User
    edited August 2018

    whenever i switch to my other account i get the error you see in the picture
    all the details and passwords are correct.
    https://ibb.co/hrYdTK
    Anybody got a reason why.has been like it for a week now

    Thanks

    Does your password contain symbol characters?
    Are you Canadian?
    Sometime, I 'type' perfect login and password, it still fails because the keyboard was (somehow) switched to 'French'. So, what I typed did not produce what I wanted.
    *** The game can read your mind. If you want it, you won't get it. If you don't expect to get it, you will. ***
  • dragonsbloodsdragonsbloods Member Posts: 124 Arc User
    I have only seen that message when I have used a proxy (from the launcher options) during times of significant lag - the end result is eventually that message appears following a relog due to timeout ... the only solution I have found to work is reselect the main server again, ie no proxy - this may not be your cause, but its the only time I have encountered that 'too many attempts' message

    if you are seeing lag and using the proxy for that reason, today I tested a method on another thread, to restart my router, I had negligible lag after that, even if it was irrelevant
  • andy#7236 andy Member Posts: 33 Arc User
    Yep I was using EU proxy went back to normal now and working again
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