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Graphics disappearing

Hi,
This has been ongoing for a while, but gotten significantly worse the last two weeks. Every time a play the game I loose the highlights on loot, the sparkly quest trail and other graphic effects after two or three mob-fights, so it works after each restart of the game, but then happens again.
It really destroys some of the experience playing the game.
After first encounter:
[IMG]http://i65.tinypic.com/e1du2u.jpg[/IMG]
After third:
[IMG]http://i67.tinypic.com/dregbd.jpg[/IMG]

Comments

  • kreatyvekreatyve Member, Neverwinter Moderator, NW M9 Playtest Posts: 10,545 Community Moderator
    Generally doing a full reboot of your PS4 resolves this. I believe it happens when the PS4 gets overloaded with too much in the cache.
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  • steeldance#7369 steeldance Member Posts: 5 Arc User
    Thanks kreatyve for the suggestion. Tried it, but unfortunately the problem remains also after clearing the cache...
  • steeldance#7369 steeldance Member Posts: 5 Arc User
    Update on this issue.
    It only happens, (without fail) when I play my main character, GF "Steeldance". I have 4 more level 70 toons, and it doesn't happen when I play those.
    Extremely frustrating!
  • zakonopo#5034 zakonopo Member Posts: 1 New User
    On PS4 the game Neverwinter is unplayable. The game reacts to gamepad events chaoticaly. "L" shal move the character, but the character sometimes moves, then jumps back on original position, sometimes does not follow "L" at all. Sometimes character moves even without touching "L". In menus pressing button "X" sometimes works sometimes it is ignored by the game. Sometimes the screen gets black and after one or two seconds the scene comes back. Other games do not do anything similar on the same PS4. Tried to connect the gamepad by USB cable but did not help.
  • steeldance#7369 steeldance Member Posts: 5 Arc User
    Another update on this issue/bug.
    Was experimenting with my main and tried removing the transcendant feytouched enchant from the weapon. Farmed rexes in Chult for an hour, no issues. I then put the enchant back, and voila, graphic effects gone after two fights.
    Then restarted and tried to play with lightning enchant. Also no problem after an hour. So the issue i my case seems to be caused somehow by the Feytouched enchant...
  • niceduck#2839 niceduck Member Posts: 54 Arc User

    On PS4 the game Neverwinter is unplayable. The game reacts to gamepad events chaoticaly. "L" shal move the character, but the character sometimes moves, then jumps back on original position, sometimes does not follow "L" at all. Sometimes character moves even without touching "L". In menus pressing button "X" sometimes works sometimes it is ignored by the game. Sometimes the screen gets black and after one or two seconds the scene comes back. Other games do not do anything similar on the same PS4. Tried to connect the gamepad by USB cable but did not help.

    Sounds pretty much lag issue (I notice excat this kind of behaviur, if my linespeed drops really low), have you checkd your network when this happens ?
  • zencricketzencricket Member Posts: 14 Arc User
    > @steeldance#7369 said:
    > Another update on this issue/bug.
    > Was experimenting with my main and tried removing the transcendant feytouched enchant from the weapon. Farmed rexes in Chult for an hour, no issues. I then put the enchant back, and voila, graphic effects gone after two fights.
    > Then restarted and tried to play with lightning enchant. Also no problem after an hour. So the issue i my case seems to be caused somehow by the Feytouched enchant...

    My main is a GF and I'm experiencing this issue all the time since I exchanged my Unparalleled Vorpal for an Unparalleled Feytouched. it is very annoying and cripples some key parts of the game like locating treasures, important drop or even a simple way out of the under city. Drop doesn't glow, treasures and door don't glitter and a lot of cosmetics stop displaying. Restarting the game or the console temporarily solves the problem, but it's not practical and VERY frustrating when you need to do it every 5 minutes.
  • melodywhrmelodywhr Member Posts: 4,220 Arc User
    i’m also experiencing this issue but the character i’m playing isn’t using feytouched. she’s using frost and thunderhead. this really became an issue with the start of challenge of the gods. i have restarted the game as well as the console. it works for a short time before the video highlights and quest trail vanish.
  • melodywhrmelodywhr Member Posts: 4,220 Arc User
    an odd spin to this issue that i have seen:

    items already highlighted on the screen remain highlighted while others are now missing the highlights. then after that no more highlights. and it’s reboot city.
  • melodywhrmelodywhr Member Posts: 4,220 Arc User
    kreatyve said:

    Generally doing a full reboot of your PS4 resolves this. I believe it happens when the PS4 gets overloaded with too much in the cache.

    maybe a memory leak causing this?

    long time, btw.
  • melodywhrmelodywhr Member Posts: 4,220 Arc User
    prioviding more data. the character that seems to be most affected is my paladin. i can maybe play her for about 20 minutes before the issue happens, usually after a fight where there is more intensive graphics going on. i have tried removing the enchantments but it doesn’t matter. it will happen either way. other characters i have seen this on is my rogue but not quite as much recently.
  • melodywhrmelodywhr Member Posts: 4,220 Arc User
    more info on this bug:

    my paladin is OAP and i am using these at-wills and encounters:
    - valorous strike
    - radiant strike
    - burning light
    - templars wrath
    - circle of power

    class features: aura of courage, aura of solitude
    daily powers: divine judgment, divine protector
    artifact power: soul sight crystal

    at one point i thought divine call, the class mechanics was causing this in conjunction with the encounter powers and at-wills. sometimes it appears to be a combination of the above.
  • tony#1524 tony Member Posts: 3 Arc User
    I am A dragon born and the helmets never show up.
  • tony#1524 tony Member Posts: 3 Arc User
    I am a dragonborn Gf lvl70. I can never get the visuals for helmets to show up I would like to be able to wear helmets like the other characters can.
  • nitocris83nitocris83 Member, Cryptic Developer, Administrator Posts: 4,498 Cryptic Developer
    Hi @tony#1524! Because of the scale of dragonborns, not all helms are visible on them.
  • hustin1hustin1 Member, NW M9 Playtest Posts: 3,467 Arc User
    The phenomenon the OP is listing isn't just a PS4 issue. I've seen this regularly on PC as well, as recently as last night. Restarting my client fixes it, at least temporarily.
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  • tony#1524 tony Member Posts: 3 Arc User
    > @nitocris83 said:
    > Hi @tony#1524! Because of the scale of dragonborns, not all helms are visible on them.

    What helms can a dragonborn wear.
  • nolonognolonog Member Posts: 6 Arc User
    Hi i have a problem..
    Entering to game and after 5min fps drop help me please.
  • mebengalsfan#9264 mebengalsfan Member Posts: 3,169 Arc User

    Update on this issue.

    It only happens, (without fail) when I play my main character, GF "Steeldance". I have 4 more level 70 toons, and it doesn't happen when I play those.

    Extremely frustrating!

    You need to not just reboot...

    Once you shut the console down hold the Power Button for a few seconds until the list of maintenance option show up. One of them allows you to defrag the HD. Do this and it improve game play.

    Another thing I find that helps me out is deleting my NWO personal preference options.

    Between these two I get a clean run of NWO every week. I do this every Sunday. If I don't; I get all sorts of stupid issues.
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