One of our guildies has just managed to perpetrate a stupidity that he shouldn't be able to do in any decently designed game.
He gets his aboleth weapons, converts a load of green items to RP ... including his newly purchased aboleth weapons.
Why:
a) are you allowed to convert them without a prompt that you're destroying artifact equipment
b) don't artifact weapons look COMPLETELY different to other green equipment (bright coloured border or something)
If you try to report this via the automated system you get the "we only reimburse zen items" message so there is no simple way of getting restitution. This is 5 weeks work and a considerable amount of ADs for AMWs down the toilet.
I believe he's going to try raising a ticket through ARC, but really this is very poor
@nitocris83
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I had a greater belt of wisdom and baphomet's talisman in my inventory. I did the convert all equipment, drag/dropped the talisman and belt out of the window, and the only thing different was that the belt got added to my collections at this point (not sure why I'd had it a while), and this screwed up the removal from the convert.
@nitocris83 This little quirk needs addressing as double clicking to remove items from a list in NW is not intuitive. You normally either drag and drop or right click and select from a menu. Aside from in the Convert panel, double clicking never removes anything. Double Clicking usually activates something or installs it.
Edit to flag this directly to nitocris83
I think some of the auto-add filters are a bit broad, but adding 45 filters isn't really going to help the matter either. perhaps a "Add Common Equipment, Add Rare Equipment, Add Epic Equipment, etc" would be useful but I would think these scenarios are pretty rare.
For the time being, if you have something you don't want to put towards RP in your inventory, be careful and check the box. or do them one at a time 9which still makes the process overall better than it was).
If they do, that makes the situation even more complicated.
They should have a filter effectively choose "green 'junk' gear only".
Junk gear means green gear which is neither Artifact nor Artifact gear.
Last point.. can a level 40 green belt be converted to RP? I believe not. There are plenty of dungeons that you run and get the green drops that i pass cause i can't convert them. A player who just gets his/her first artifact can only use the RP system on gems/enchants/runes not on junk items, which are easier to obtain then the other three.
All of that aside, I am very thankful the help they did provide. It was more than they could have done, and very appreciated.
Now, to the issue at hand. Please address the ability to very easily and accidentally convert green artifact equipment. It's faaaar too easy to click and *whoosh* it's gone. I love your "Convert All" option. I use it all the time. However, this is what contributed to me so freely clicking it for the umpteenth time and losing things I had no idea I would lose. Please either give us a method of tagging items as permanently "safe" from conversion, or at least give us a warning pop-up when artifact equipment is about to be converted along with the three dozen green trash items.
Thank you as always for your time and consideration.
The item is identified so that's not it. It doesn't have a RP value when I hover the mouse over it. Did they forget to include blue quality gear in the new RP system?
I also noticed that my (still) green relic gear went up in the convert screen... I have a lot of purple gear in my inventory but none of that ends up in there... As far as I've seen it's only green gear, but including green arti gear. Other arti gear you can add manually (it's not taken along in the automatic option) and that's how it should be. All arti gear should be explicitly added to the convert screen.
My 'solution' for was to put the green gear in the bank. I am still waiting for the protection system to lock certain gear from being converted.
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I don't think anyone would want to include Artifact Weapons of any quality with Uncommon Equipment. The developers have clearly made efforts to not include other items of higher value by requiring they be selected individually. It was because of this, I never for the life of me would think that Artifact Weapons (or any Artifact for that matter) would be included in that batch job.
The text tool tip of the RP Conversion tool using the "Choose convertible equipment" states;
- This will select convertible equipment in your inventory of quality Uncommon or lower. Equipment of higher quality must be selected individually.
This is how I view how the game classifing items. Is this right or wrong?- Uncommon (Green) items are ones that have a Quality of "Uncommon". You can see/read the word Uncommon in the tooltip of the item.
- The Quality of an Aboleth Dagger is "Artifact Weapon". Nowhere the in tooltip is the word "Uncommon".
Likely there is confusion on my part (and others) between Item Category and Item Quality. The tool should look at Category over Quality IMO.Either the text detailing the functionality should be updated or the functionality needs correcting.
Supports take on the matter is; The "quality" of an item is in reference to the color and rank. It has nothing to do with the rarity of the item.
I think they are missing the beat. Am I stupid?
The "quality" of an item is in reference to the color and rank. It has nothing to do with the rarity of the item.
I am not saying I agree with that definition but it is how this game works since day 1.
There were time that certain blue items were (may still are) more rare than purple and costed 10 times more in AH.
From here: https://www.arcgames.com/en/forums/neverwinter#/discussion/1234031/official-feedback-thread-refining-refinement/p1 Notice the words "Identified Uncommon Equipment" in reference to "convertible items"... Clearly not what was implemented in game.
Yes, I said the following too:
In addition, they should allow to convert blue "normal" gear to RP.
If they do, that makes the situation even more complicated.
They should have a filter effectively choose "green 'junk' gear only".
Junk gear means green gear which is neither Artifact nor Artifact gear.
Green Examples;
Shieldbearer's Longsword (Artifact Weapon) is recognized as a convertible item by the tool; yet,
Aurora's Whole Realms Catalogue (Artifact) is not.
Clearly the tool limits by Category or Type in addition to Quality. Whatever the limit is for Artifacts, needs to be expanded to include Artifact Weapons.
It is similar to trying to balance how many items have the extra safe discard, which requires typing in discard, to make sure players don't get rid of things they want, and how many items to let players get rid of at will to keep their gameplay moving quickly/smoothly.
We did block higher level enchantments and artifacts from being pulled into the convert all window to help with preventing accidental loss. We also have a feature coming up in a future update to allow a player to mark inventory items as protected so they don't get accidentally destroyed, sold, or converted into RP. Along with that the bank is a protected place to store items that players don't want to convert into RP on accident.
The changes to refinement are very new and are numerous, we will be looking at plenty of feedback to see what tweaks can be made to make it even more user friendly. We can certainly look into blocking any artifact equipment from going in the convert all window (the reason I say look into is it is generally never that simple, especially with artifact equipment/equipment as they are very similar on the back end, but it may be something we can change).
As for terminology Uncommon is the in-game term for anything that has a green border. Rare is Blue, Epic is Purple, Legendary is Orange and Mythic is the light blue/teal/whatever color is the right terminology that a system designer would inevitably not use the right label. And we wouldn't want to refer to any non gray item as "junk" as that is an almost universal term in the MMO world for items that are only useful for selling.
To address the Green vs Blue question (which was discussed during the preview period but those threads are massive at this point): The main reason was actually to help players not accidentally use an item for the wrong purpose. Since at end game Blue and Purple items are used for salvage, we felt it would be clearer and safer to have it be a direct line of Greens can be used for RP and Blue and Purple can be used for AD. That does create the situation where blue items that drop during leveling can't be converted into anything other than gold. But since those are quite a bit more rare than the numerous greens players constantly get, we figured it wouldn't be too much of an issue.
It isn't an issue where we can't make blue items worth RP. It is more of a question of in the long run is that a benefit, or does it create extra unfortunate situations where a player accidentally converts a top tier blue item into RP and loses out on their AD they could have had? Or if we create a situation where Blue items can be converted to RP unless they can be salvaged, does that just create confusion in the system (also can we do that in a clean enough way that it doesn't introduce more ways for us to slip in bugs when making new items)?
The question basically is, in the long run, which direction makes it the easiest system for players to understand and use? We chose the conservative most direct separation to start with, but it doesn't mean it has to stay that way.
Signature [WIP] - tyvm John
Then it told me i failed to upgrade to R14....next message was "succesfully upgraded to R13"....then i realized i refined it to 13, clicked on "refine" again, and BOOM 3 Ultimate wards are gone...cuz the system do all automatically for u but dont put a ward in.
3 Millions are gone, 30 hours of Tong farming wasted. I guess support wont help me here cuz its "my own fault" and i have to agree, but still i think the system isnt worked out well.
The issue is not being forced to load the RP in, if you have it, it will auto add, was more difficult to do this before as you had to have preloaded the RP in for both ranks for it to happen.
[Uncommon]
Uncommon tiered gear can be salvaged for 1000 AD (Fierce Belt of the Companion +1 and alike).
Normal uncommon gear can be converted to RP.
Uncommon Artifacts and Artifact Gear can be converted to RP.
[Rare]
Rare tiered gear can be salvaged for 2000 AD (Alliance Assault Ring).
Rare Company Gear can be salvaged for 100 (?) AD. [Link]
Normal rare gear can't be converted at all.
Rare Artifacts and Artifact Gear can be converted to RP.
[Epic]
Epic tiered gear can be salvaged for 4000 AD (Ostorian Ring of Dod, Vivified Relic Armor).
IIRC epic tiered elemental Alliance gear salvages differently again?
Epic tiered Rusted Relic Armor can't be converted at all.
Epic tiered Restored Relic Armor can be converted to 1 (!) RP. [Link]
There is no Normal epic gear. (OK)
Epic Artifacts and Artifact Gear can be converted to RP.
[Legendary]
Legendary Rings can be salvaged for 5000 AD (Greater Ostorian Ring of Dod).
Legendary Artifacts and Artifact Gear can be converted to RP.
[Mythic]
Mythic Artifacts can be converted to RP.
So, I appreciate very much that you try to keep confusion low and keep the system consistent - but ... *confused* (I left out [Common], as the only exception to: Sell all for Gold are the event Artifacts, that can be converted to 1 RP)
Not entirely correct https://postimg.org/image/49qcbhmy1/
Why I can't convert my main hand?
And one more time: The amount of RP you get from converting artifact equipment and SKT stuff is a joke.