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Launcher Crashes with Discord Running
nitocris83
Member, Cryptic Developer, Administrator Posts: 4,498Cryptic Developer › Cryptic Developer
We've recently been made aware of an issue where, on Windows 10, the launcher for Cryptic Studios games can crash while Discord is running. This appears to be related to the overlay feature of certain programs. There are several known ways to work around this issue.
1. Run the game launcher via the Arc client.
2. Run the game launcher with Administrator permissions.
3. Disable the Discord Overlay feature while opening the launcher.
4. Exit Discord while opening the launcher.
Any one of these may allow you to run the launcher without crashing, and if you had disabled the Discord overlay or closed Discord before launching, you should be able to re-enable it before clicking Play if desired.
1. Run the game launcher via the Arc client.
2. Run the game launcher with Administrator permissions.
3. Disable the Discord Overlay feature while opening the launcher.
4. Exit Discord while opening the launcher.
Any one of these may allow you to run the launcher without crashing, and if you had disabled the Discord overlay or closed Discord before launching, you should be able to re-enable it before clicking Play if desired.
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