zebularMember, Neverwinter Moderator, NW M9 PlaytestPosts: 15,270Community Moderator
edited May 2017
This can happen when there is an issue on a connection route to the servers. The best thing to do is to either wait a few minutes before trying again or reboot one's modem(s), router(s), and device(s) to refresh the DNS and try and get a different hop path. Closing this up now as it is resolved per user.
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