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Hi
I know this is not the place for such posts but I'm waiting for reply of my raport "Ticket Reference # 160919-007268" for four days . I got banned on account PS4 game and I don't know why. I didn't something wrong in the game. I spend money on the Dragonborn and Zen in PlayStation Store . I played a lot of four characters and now ban . Please service to explain and account hangup. Please for understanding, my english is not very well.

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  • skyclaw#9517 skyclaw Member Posts: 17 Arc User
    I got Banned as well, i bought AD from a website not knowing this was an infraction, im new to the Mulitplayer scene. and i dont know if this is a Temp Ban or it is a Permanent ban, please help
  • mitro#2538 mitro Member Posts: 3 Arc User
    edited September 2016
    Regarding xbox-and once wrote that for purchases AD can get banned for three days. It took 6 and I still have. In Poland is the guy that bought zeny (much legally issued nearly $ 2,800 buy in the store ARC) and after a while he got banned. Here a link to the Polish (google translate) I gave a lot less but if the game is great that I bought Dragonborn and a little zen in psstore. In the game every now and then are advertising that someone has AD. So many think that it is legal. Do you hear from someone finally support the game?

    his link
    [link removed]
    Post edited by zebular on
  • skyclaw#9517 skyclaw Member Posts: 17 Arc User
    so the ban is 3 days ? i dont understand
  • armadeonxarmadeonx Member Posts: 4,952 Arc User
    edited September 2016
    Sometimes you get a suspension, sometimes you get a ban - it depends on specific circumstances but you should always work on the principle that if you buy stuff from a 3rd party site you may well get a permanent ban and not only lose your progress to date but also waste all money you've spent both legally and illegally.

    Quite simply, it's not worth the risk.

    As for the OP (original post) the moderators will close this thread as support issues cannot be resolved on the forums and are not supposed to be discussed here.
    Please Do Not Feed The Trolls

    Xael De Armadeon: DC
    Xane De Armadeon: CW
    Zen De Armadeon: OP
    Zohar De Armadeon: TR
    Chrion De Armadeon: SW
    Gosti Big Belly: GWF
    Barney McRustbucket: GF
    Lt. Thackeray: HR
    Lucius De Armadeon: BD


    Member of Casual Dailies - XBox
  • zebularzebular Member, Neverwinter Moderator, NW M9 Playtest Posts: 15,270 Community Moderator
    edited September 2016
    Purchasing from Third Parties is a violation of the Terms of Service and EULA (viewable in-game), to which all users must agree to before logging into the service for the first time. It is no one's fault but one's own if one chooses to not read the proprietary material. Regardless, we have striven to make such public knowledge by leaving sticky notices, such as this one, this one too, on these official forums and news for the game. We have repeatedly put out news updates and associated threads reporting changes to combat "gold spammers," such as this one, this one too, as well but not limited to this one also.

    Lastly, as the stickied Rules & Policies and Guidelines of these very forums state, as well as the Rules & Policies themselves state, the latter of which one must agree to before logged in use of these forums can commence, it is not permissible to discuss in-game bans, warnings or even forum infractions on the forums. One must discuss such with Support, through Support (or by email at customerservice@perfectworld.com).

    Safe travels.
This discussion has been closed.