Archeologist Trowel Disappears When Accepting White Trowel From Bryn Chest

playersnoopy

noticed the green trowel from lockbox with 30 charges disappearing when you click on the box for daily white trowel in bryn? I had one with like 200+ charges and when I clicked the box a message saying I got rid of the green one with charges. And sure enough it's gone from my inventory.

Submitted a ticket and got an initial response but nothing more after that; haven't verified this issue and I don't plan to be the guinea pig.

Mod edited title to remove shouty caps.

playersnoopy

Why is it even an option to click on the box when all it does is discards your green trowel... and don't put it next to the guy that you click on to turn in your relics.

beckylunatic

@terramak @panderus
Please add to bugs. This should not happen.

playersnoopy

LOL this is the response I got:

Mod removed private correspondence from support. Please do not copy paste any support messages here. Thanks.

and I log in and they gave me an Archaeologist's Trowel with 1 charge on it... ONE!!!! wtf... seriously I had like 280 charges or something from opening 350 lockboxes. It would have been better if you just didn't replace anything... and definitely don't say you are offering me a "one-time courtesy" that's just insult to injury. I'll just buy another purple trowel from zen store for the 2nd toon. At least that one won't get discarded from that stupid box.

playersnoopy

So need to be careful when running up to the relic guy and pressing F and not hitting the box next to him instead when you have the Archeologist's Trowel with charges on it. I'm assuming it's meant for replacing your current one for a fresh one which you can upgrade through the campaign.

Please fix this option for the Archeologist's trowel you get from the lockbox. Good thing the purple one doesn't have this issue or it would definitely be fixed.

https://vimeo.com/180640884

beckylunatic

Tagging @asterdahl into this thread as he's been actively responding to conversations about various campaign items.

obsiddia

I've lost a green trowel. Not buying any (much less the purple one!!)
until this bug is removed. Either allow both the timed and per use
trowels to co-exist, or turn off the trowel container while someone
is carrying the per use (green/blue/purple) type.

(Even if people say the purple is unaffected... too expensive to risk)

beckylunatic

Purple is permanent, not per-use.

@bitt3rnightmar3 told me that you can pick up a white trowel while owning the purple one and it simply means you have two until you toss the common one.

sorce

Have confirmed as well picking up a white one whilst you have a purple does nothing but use an extra inventory spot - would be lovely that when fixing this to only allow one at a time (aka, dont let me pick up a white one if I have a green/purple).

drm31415

I don't think virtually ANYONE wants to discard the green trowel, so WHY would they make it so easy to do so? This is ridiculously stupid.

drm31415

At the very least it ought to have some sort of confirmation msg to avoid accidental discard.

playersnoopy

Patch Notes: NW.65.20160906b.8
The crate in Bryn Shander no longer allows the player to discard the Uncommon-quality Trowel. 
It only grants the player a Common-quality Trowel if they do not already have one.

I'm assuming it's getting fixed in the morning... but I won't get mine back oh well.

beckylunatic

playersnoopy said:

Patch Notes: NW.65.20160906b.8
The crate in Bryn Shander no longer allows the player to discard the Uncommon-quality Trowel. 
It only grants the player a Common-quality Trowel if they do not already have one.

I'm assuming it's getting fixed in the morning... but I won't get mine back oh well.

I don't know if you saw a reply in some other thread abut this where somebody said that if you buy *another* green trowel, it adds the charges from the one you lost.

With the trowel cost now being just vblod, they might more than pay for themselves. I'm not sure.

playersnoopy

beckylunatic said:

I don't know if you saw a reply in some other thread abut this where somebody said that if you buy *another* green trowel, it adds the charges from the one you lost.

With the trowel cost now being just vblod, they might more than pay for themselves. I'm not sure.

Spent the zen for a purple one after support failed; cryptic got me again... good.