I lost out on the Eye of Lathander yesterday because the loot cycled when i backed out to make room for it. When i re-opened the chest, it was a blue Stability Stone. The response I was given:
[removed - posting private correspondences is not allowed] [removed moderation comments, do read the
Rules]
To sum it up, they claim loot always changes if you look at it then back out and look again. (never has ever been like that)
Never has the loot ever cycled when opening a chest. Also, the loot not only cycles but consumes a Gauntlet if even if you do not take the loot. I was unaware of this and lost out on a few gauntlets. Current price to replace thyan antiquities to get gauntlents is over 2,000,000 now. Very costly glitch with a very ignorant Game Master. You need to care more about your players or your going to continue to lose them!
Also, when i resubmitted my ticket my question was ignored, then the 3rd time, [removed] flagged it as a duplicate and signed the bottom. Finally get my ticket escalated the day after. All I get is sorry over and over. Poor customer service!
Comments
You deserve to be ignored by support, if you ignore the answers. Learn from your mistake and move on.
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