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Login Issues. 12/30 3pm [Resolved]
trailturtle
Posts: 5,496 Perfect World Employee
Hey all, looks like there are some issues with our login processes right now. We're still investigating them, but it looks like players currently in-game won't be affected, but no one is able to log in.
We'll have more information soon, including a timeline on when this will be resolved.
-TrailTurtle
We'll have more information soon, including a timeline on when this will be resolved.
-TrailTurtle
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http://techsupport.perfectworld.com/showthread.php?t=4181
http://co-forum.perfectworld.com/showthread.php?t=172931
apparently cogent co
all over the world, that first thread is 24 pages
and I was in game, when I got server not responding and booted
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-=-=-=-=-=-(CO in-game handle: @WarCan )-=-=-=-=-=-
"Okay, you're DEAD, what do you do NEXT?"
Wait separate issue? TY for being there T.T.>>>>>>>>>>>>>>
Handle: @drgmstr
"Embrace your dreams"
Come Check Out My PRIMUS Database Page!
This is affecting other Cryptic games -- for them, the login process was all that was affected, but Champs has an actual server outage as well. My apologies, that second bit of information came to me after I posted. The good news is that everything is coming back up, so we should be back in business before too long.
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Good to know.
And, c'mon ... take it easy folks. TT is quickly on this issue but, (gasp) he's only a mere mortal. Passing along useful info helps the situation far more.
-=-=-=-=-=-(CO in-game handle: @WarCan )-=-=-=-=-=-
"Okay, you're DEAD, what do you do NEXT?"
Oh ok, just 30 mins. that answers that question. Hope that gets fixed soon!
The PTS works
Hey! Apparently END GAME is still available (posting of the forums) :cool:
-=-=-=-=-=-(CO in-game handle: @WarCan )-=-=-=-=-=-
"Okay, you're DEAD, what do you do NEXT?"
7.42am and I'm not having an early lunch or late breakfast
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Ahh gotcha, I was too quick on the trigger then. Huzzah for news updates.
Handle: @drgmstr
"Embrace your dreams"
Come Check Out My PRIMUS Database Page!
but i bet they'll have it fixed in about an hour
(posted, 23:46 GMT00)
Member of Paragon Dawn: Because some people like friendly helpful communities.
Yeah some things are broken... no I don't use/abuse them.. where would be the fun in that?
thats because we're the lowest priority.
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but I sort of feared this noticed a bit of not serious, but persistent lag so, but...an hour? Whichever...
there is a REASON it takes time to reboot, rebuild , etc. they do during maintenance, so if it makes it run again for a few days? good for me:rolleyes:
At present, no one can play CO. We're working on that, and should have an update soon.
NW, STO and Blacklight: Retribution all had the same root issue, but for CO it manifested in a worse form, such that the server actually went down. As such, we're going to be running a restart and a quick sanity checklist before Champions will be available again. Because STO and the other games never actually went down, they were able to be reopened much more quickly.
At a guess, it's probably an hour until the game is back up and running. Sorry about the wait, folks, we're working to get this resolved as fast as we can.
I was about to cut and paste 'Zen' a thousand times to fulfill your request, but I have a feeling someone would consider it spamming. :biggrin:
So I told myself I'd go for Champions Online. Unfortunately, CO is down.
Are you just ****in serious ? :mad:
I only play one game.
so I'm having lunch as breakfast, its either that or start eating a load of sugar
ahha, found Insaniguarium
http://zone.msn.com/en/insaniquarium/default.htm?intgid=gb_FreeOnlineAll+List_45_isan
always fun to breed fish and kill aliens
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http://kotaku.com/hackers-claim-takedown-of-battle-net-league-of-legends-1491906080?utm_campaign=Socialflow_Kotaku_Facebook&utm_source=Kotaku_Facebook&utm_medium=Socialflow
OK, i'm gonna change what I said earlier, it's gonna take more than an hour.
And I was meant to be meeting someone to buy hyperdimentional shifthopper armbands too, been trying to find them forever since they don't drop anymore and the costume peice from them is no longer available by any means other than the armbands themselves, and something tells me they are not going to be up for rescheduling the sale.
But my rambling aside, I do think we should get something to make up for this down time, nothing fancy, like, 1K zen each or something. After all this is the second time in what, about a month that something like this has happened.
Member of Paragon Dawn: Because some people like friendly helpful communities.
Yeah some things are broken... no I don't use/abuse them.. where would be the fun in that?
Weird if a great deal of the major MMORPGs went *POOF* over the last 24 hours?
Some sort of bandwidth issue over a large area causing server lock/drop/crash or more sinister???
A Playlist of my CO PvP video's (starting from post nerf PTS team duels)
/shakesfist
Wait? Whaaaa..?
So does that mean that CO is unpopular enough to have slipped under their radar, or does did they just not view us as a big enough target?
Member of Paragon Dawn: Because some people like friendly helpful communities.
Yeah some things are broken... no I don't use/abuse them.. where would be the fun in that?
Does CO even had a publicity campaign?
apparently wow has been having these problems for a week too
disconnects, lag
traceroutes for them stop partway too
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Yep -- I've begun the sanity tests. Once those are done, we'll open the servers up.
how about bonus food and some little slippers for the poor hamster
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HOWEVER... What I've seen of Cryptic and PWE since coming back to Champions Offline is utterly disgraceful. 5 9s is the goal with server reliability and uptime (99.999% of the time it's up and working). PWE and Cryptic don't even come close!!!
I saw an article in a magazine in Fry's; how SOE was releasing Everquest Next as it's attempt to "Save the MMO". Want to know what's killing the MMO (if anything truly is)? Nonexistant customer service & game support. Granted there's also poor game design in some cases (like DC Online) but that's another rant...
The one thing that WoW does (or at least did when I briefly played it) was that the customer service is there. I reported a bug or quest problem, I only had to wait 15 or so minutes till I had a GM in chat helping me resolve the issue. City of Heroes wasn't up to that standard unfortunately, but at least you'd hear back from support within a few hours. It's been THREE DAYS since my last support ticket was filed over credit card issues. NOTHING back, not even a go F yourself. Silence pretty much says that anyway.
Another example of poor system and game management; my Champions Acct has been around since BETA. Right above this post I have a notice saying my acct is new so I can't start new threads. Oh and I last visited the forums in 1969; a year after I was born and a good 20+ years before there was even the most rudimentary of internet out there.
Cryptic and PWE want their games to survive, they need to start taking game maintenance and support a hell of a lot more seriously. I guarantee you there are probably a couple hundred people on facebook or some other site griping about "that damned game being down AGAIN" and how they can't wait for City of Titans or some other new game to come along.
Reality is this is a leisure activity for all your players, and the world is overflowing with leisure activities today. You want to keep customers, you best provide a better product than your competition, NOT decide it's too much effort to pay attention to them.
Please?
A Playlist of my CO PvP video's (starting from post nerf PTS team duels)