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PTS Update - 5/20 @ 3:30 PM (GMT-7)

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  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2011
    Thanks guys. We are combing through these and getting as much of them taken care of as we can. We appreciate it!
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2011
    We just put a new build up today. You should be seeing a considerable increase in FPS with this build!
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2011
    FPS is greatly improved. Now for some bugs:

    UI:Can't use dropdown lists in the option window.

    Reproduction steps:
    1. Open up options window
    2. Select a downdown list (For examle Multi-Channel Volume under Voice Chat)
    3. Select a different option on the dropdown list then previously selected (For example, Same Volume if One Audible is your current option)
    4. Notice that after selection you still have the old selection


    UI:Changing role of build in the build window gives an error in chat

    Reproduction steps:
    1. Open up build window
    2. Select a new role from the dropdown menu
    3. Notice that in chat there will be 2 new lines. One that says "buildClass" takes 2 arguement(s) and the other telling you what kind it takes


    UI:Can't use scroll bar with the channels and channel admin windows

    Reproduction steps:
    1. Open up channel tab of the chat options window
    2. Click on the scroll bar and attempt to drag
    3. Repeat with the channel admin window


    UI: Dropdown menu size for pet selection on pet powers constantly changing size
    Reproduction steps:
    1. Open up Powers window
    2. Open up a dropdown list for a pet power with plenty of choices (for example r3 support drones)
    3. Watch the menu constantly change size as it creates and destroys the scroll bar for it.


    UI:Scroll bar for perk list is impossible to use with a very large perk list
    Reproduction steps:
    1. Open up perk list on a character with a lot of perks
    2. Try to grab the knob.
    3. Notice that it registers as clicking above or below the knob due to the size of the knob being smaller than what is actually shown.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2011
    We just put a new build up today. You should be seeing a considerable increase in FPS with this build!

    Framerates are immensely improved, thank you.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2011
    Bug: Dropdown menus in the option menu aren't working

    1) Go into options
    2) Try to select an option from any dropdown menu

    Result: You'll highlight and click it but it will just go back to whatever option it was on initially.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2011
    Massive FPS increase. I'm actually getting VSynch 59.95 FPS with the UI active. I don't know if I even get that on Live.

    There are still some broken features as mentioned by previous posters, but the crippling framelag is gone. The crash while using Demo_Record does not appear to be immediately present anymore (will prod it more thoroughly later).
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2011
    I still get 6-7 FPS with the UI up, it's an improvement, and playable, but it's worse than I get on Live. I've attached my DxDiag file.

    I've found a couple of bugs, though.

    UI: Can't change the colour of channels, I get an error message: Unknown Command: Chat_SetChannelColor.

    Reproductiuon Steps
    1. Open up the Channel Tab window.
    2. Try to change the colour of any given channel.
    3. Weep as it does not change.

    Bug: Minimizing the game makes it crash.

    Reproduction Steps.
    1. Minimize your game into the tray.
    2. Try to open it up again.
    3. Profit?
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2011
    Poochie, you can't use file attachments in the PTS forums. :x
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2011
    I still get 6-7 FPS with the UI up, it's an improvement, and playable, but it's worse than I get on Live. I've attached my DxDiag file.

    Have you made sure the graphics settings are identical to what you use on live? Cause they don't automatically carry over and can be very different.

    In general your FPS on PTS should be better than live because there aren't nearly as many people around.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2011
    Poochie, you can't use file attachments in the PTS forums. :x

    o.o'

    Just assumed the devs bypassed that since people kept attaching things even though no one could see them... :S
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2011
    Bug: Cannot change Auto Attack option

    Drop down menu for auto attack in options/controls screen will not change auto attack functionality.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2011
    The Nephilim Wings Costume part isn't displaying in the world. It appears in the tailor, char selection, and profile shots, but not the actual game world itself. Tried it against several other back pieces, and they displayed fine.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2011
    Bug: Walk in the Park Mission

    Unpleasant Gentleman will not stand still to allow conversation.

    Steps to reproduce:
    Begin Mission
    Talk to vendor and get uniform
    Put on uniform and approach Unpleasant Gentleman

    UG will stop and summon you over to him but will revert to unfriendly and begin walking again before you can talk to him.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2011
    My character keeps freezing up and the game keeps crashing. This is just happening on playtest have no problems when I use the same character on live.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2011
    Just got on test briefly to check out voice chat and for some reason textures look really odd. My lighting quality is set to high like it is on live but on test the textures look pixelated or something, I'm not quite sure how to explain it. Has anyone else run into this issue?

    Oh and drop down menus in the options panels don't work.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2011
    Ansler wrote:
    Just got on test briefly to check out voice chat and for some reason textures look really odd. My lighting quality is set to high like it is on live but on test the textures look pixelated or something, I'm not quite sure how to explain it. Has anyone else run into this issue?

    How about a screenshot for that?

    In my case, lighting is different. But i'd dare say it's a bit better than on Live, so i didn't bother mentioning it.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2011
    Bug: Graphics and Environment (NPCs)

    Odd stance-changing behavior from Defender in Ren Center.

    Steps to reproduce:
    1. Stand next to Defender in Ren Center and watch him rapidly switch back and forth between a "heroic" stance, the same stance but slightly shifted to the right, and his "arms crossed" stance. He switches stances multiple times per second.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2011
    Bug: Cannot purchase C-Store /features/ in Character Select.
    Opening post only specified that archtypes were unavailable. Problem is extending to rename and slot purchases in my instance.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2011
    Bug: Graphics and Environment (NPCs)

    Odd stance-changing behavior from Defender in Ren Center.

    Steps to reproduce:
    1. Stand next to Defender in Ren Center and watch him rapidly switch back and forth between a "heroic" stance, the same stance but slightly shifted to the right, and his "arms crossed" stance. He switches stances multiple times per second.

    This happens to me a lot in Serpent Lantern too in the outdoor areas of Alpha, Bravo, Charlie. It's like they know you're there, but they're not allowed to go after you yet.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2011
    Alrighty, I've finally been able to snag some screens of the odd textures I'm seeing on test and some comparison shots with live with the same graphics settings. On live I had to turn off Anti Aliasing because the drop down menu issue on test prevents me from turning it on.

    Test 1 Test 2

    Live 1 Live 2

    I made sure to keep the comparing shots as similar as possible and like I said before all graphics settings are exactly the same on both test and live.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2011
    Ansler wrote:
    Alrighty, I've finally been able to snag some screens of the odd textures I'm seeing on test and some comparison shots with live with the same graphics settings. On live I had to turn off Anti Aliasing because the drop down menu issue on test prevents me from turning it on.

    Test 1 Test 2

    Live 1 Live 2

    I made sure to keep the comparing shots as similar as possible and like I said before all graphics settings are exactly the same on both test and live.

    I see what you are referring to. There's no smooth blending of color shades and tones creating the appearance of a smooth sky, rather there are sharply defined areas of colors.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2011
    There is a new option in video that allows you to use DirectX 11, and it seems to default to on. With the drop down boxes not working I can't see any way to set it back to DX 9. Perhaps this is the cause of your texture issues, a card that's not 100% DX 11 compatible?
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2011
    There is a new option in video that allows you to use DirectX 11, and it seems to default to on. With the drop down boxes not working I can't see any way to set it back to DX 9. Perhaps this is the cause of your texture issues, a card that's not 100% DX 11 compatible?

    Could be but until they fix the drop down menu issue theres no way I can think of to test it.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2011
    I was playing around with this last night and you can manually edit the gamepref file. I looked inside mine and DirectX 11 was off, so perhaps it's not turned on by default.

    Other things you can try: turn off advanced graphics options and use the presets, see if one of the settings fixes the problem. If so you can try and figure out if it's a particular setting that's causing the problem (like post-processing, lighting, shadows, etc.)

    The PTS is using a download-on-demand method of updating game files. Perhaps you've got some kind of corruption in one of the hogg files. In the launcher options there a checkbox that disables the update streaming and downloads the whole game. I would check that and do a full verify. If that doesn't help you could delete all your hogg files and let them all re-download.

    Also make sure you're using the latest video card drivers and have updated your DirectX files.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2011
    Thats all good and fine if both test and live were affected but as it is now the settings that work fine on live since launch would make my game mess up when the patch goes live. I'll check for a corrupted file but my driver is up to date and the presets change too many settings at once to be a proper diagnostic tool.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2011
    Ansler wrote:
    Thats all good and fine if both test and live were affected but as it is now the settings that work fine on live since launch would make my game mess up when the patch goes live. I'll check for a corrupted file but my driver is up to date and the presets change too many settings at once to be a proper diagnostic tool.

    If using the presets fixes the problem then you know it's a graphics setting and can then try to hunt down the culprit. If all of the presets exhibit the problem then you know it's something else.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2011
    That almost looks like it's running in 16-bit color mode.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2011
    If using the presets fixes the problem then you know it's a graphics setting and can then try to hunt down the culprit. If all of the presets exhibit the problem then you know it's something else.

    Well I followed your advice and it turns out Post Processing is the culprit.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2011
    Bug
    Anywhere: Mouse fails to "grab" UI elements.

    Reproduction steps:
    1. Open up UI customization with F12
    2. Attempt to move an element (I picked the Device Tray).
    3. Mouse will move the element a short distance and then lose its "grab" on the element, causing the camera to start moving.
    4. Repeat attempts to move the UI element are generally unreliable. May take a dozen attempts to reposition, as the cursor loses its grab constantly.

    This bug still exists in the current PTS version. You can not rearrange your UI at the moment.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2011
    UI bug ID #11,815.

    While in the Powerhouse the with your character information, the Info UI, character image is surrounded by a black box which shows a head shot of the Player character outside of the UI frame. Also when interacting with the powerhouse NPC the character when interacting with the menu it causes the player's character image to flash back and forth into the powerhouse npc.

    Steps to reproduce.
    1) open info tab
    2) interact with the powerhouse npc UI by either cutting it off or interacting with the menus.
    3) watch it flash.


    Edit

    new bug found ticket ID #11,816.

    This is an odd ui bug.

    Steps to reproduce
    1) go to buy powers
    2)go to either the martial, gadeteering or Sorcery frameworks
    3) position the scroll bar up at the top of each list or above the "Buff Self" list of powers
    4) put curser under the back and select power buttons or on the bar where they sit.


    What will happen

    The tools tips will show up for buff self powers in the martial art framework and range cone damage power from the other two framework lists
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2011
    Nexus wrote:
    UI bug ID #11,815.

    While in the Powerhouse the with your character information, the Info UI, character image is surrounded by a black box which shows a head shot of the Player character outside of the UI frame. Also when interacting with the powerhouse NPC the character when interacting with the menu it causes the player's character image to flash back and forth into the powerhouse npc.

    Steps to reproduce.
    1) open info tab
    2) interact with the powerhouse npc UI by either cutting it off or interacting with the menus.
    3) watch it flash.


    Edit

    new bug found ticket ID #11,816.

    This is an odd ui bug.

    Steps to reproduce
    1) go to buy powers
    2)go to either the martial, gadeteering or Sorcery frameworks
    3) position the scroll bar up at the top of each list or above the "Buff Self" list of powers
    4) put curser under the back and select power buttons or on the bar where they sit.


    What will happen

    The tools tips will show up for buff self powers in the martial art framework and range cone damage power from the other two framework lists

    I'm also experiencing the exact issue with my game. I've also included my updated system specs in the dxdiag file(s) below.

    I also notice that when you switch between screens (from browser to game) the flickering stops and the image for your character goes to a black box; then when you interact with the trainer, the flickering happens again only this time it's the trainer's image and a black box that flicker against one another.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2011
    Bug: NPCs: An Citizen near the Auction House is talking reeeeaaaally fast.

    Steps to reproduce:
    1. Go to the Bank.
    2. Go down the ramp immediately in front of you.
    3. Watch the female citizen constantly produce speech bubbles, and making them disappear before you have a chance to read what they say.

    I took a screenie to illustrate where it is: Click. <- It's the female on that picture.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2011
    Bug: NPCs: An Citizen near the Auction House is talking reeeeaaaally fast.

    Steps to reproduce:
    1. Go to the Bank.
    2. Go down the ramp immediately in front of you.
    3. Watch the female citizen constantly produce speech bubbles, and making them disappear before you have a chance to read what they say.

    I took a screenie to illustrate where it is: Click. <- It's the female on that picture.

    This isn't restricted to that NPC or set of NPCs. Also happens to some of the Purple Gang, and I expect others.

    Might be tangentially related to the Desert Crisis truck rad lightning issue I reported earlier.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited May 2011
    Can not change any menu choices in UI Control settings.

    Click on a drop down menu in Control tab
    Click selection
    Nothing happens

    Examples: can not change Control Scheme, Key Bind Set, Camera Type, Auto Target Priority, Auto Attack, etc.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited June 2011
    Game crash after 2-5 mins.

    Steps to replicate:
    1. Start the game
    2. Select any character
    3. Play game

    I have tried to play with several different characters and all will only play for about 2-5 minutes before the game disconnects and does not leave a crash report. I was mainly wondering if anyone has had the same problem as me. I have never had any trouble playing the test server before the recent patch that was undergone.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited June 2011
    I had the problem and solve it by updating my graphic card drivers to the latest one.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited June 2011
    My drivers are already up to date and everything, but it still crashes after 2-5 minutes of gameplay:(
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited June 2011
    Can't recall offhand if it's already been mentioned in the thread or not, but I can no longer use my mouse wheel to zoom in/out during initial character creation or when making/editing a costume at the tailor. It works just fine for me on live.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited June 2011
    Given the new build, are we going to receive any notes on what changed in that one?
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited June 2011
    okay... WTF! after the past 2 patches, my game still won't work right!:mad:
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited June 2011
    Another new patch this morning, I think.

    Thusfar, UI can still not be reconfigured, dropdown menus still don't work, chat channels still not able to be changed.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited June 2011
    You can actually change chat channels, but it is just not intuitive (to me) at all.

    Currently:
    You click on the chat bubble, and pick "Set Channel" from the menu that appears.

    To me, this is placed incorrectly in terms of the navigation required and a function that needs to be more primarily and quickly accessible.

    The simplest solution that comes to mind that fits the apparent "cleaner and simpler" intent is changing it so that Left Click on the chat bubble brings up a channel change list, returning to the primacy and quick access of the current Live system, and that Right Click brings up menu choices.

    However, as things stand, a UI hint convention for "Right-click to access more menu options" is absent, and it might be a bit inconsistent with other menu functions...though I think an "immediate menu" and "other options menu" convention could have uses elsewhere (I don't like hunting through the many things in the "old Cryptic C" button list to find my most commonly used options, for example).

    ...

    Other comments on issues I have with chat listed earlier in the thread.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited June 2011
    Also, as far as configuring the UI (rearranging the green rectangles that appear with F12 by default), it does "work" for me, but there is a severe issue where the mouse movement very quickly switches from moving the rectangle to moving the camera.

    That is, the "Hold Left Mouse Button + Move Mouse = Move Camera" behavior overrides the "Hold Mouse Left Button on UI element = Drag UI element" behavior relatively quickly. I was able to re-arrange elements with short and quick movements right after holding down the Left Mouse button, but that is just a matter of clarity for the issue (in case it wasn't made clear before), not stating it isn't still a significant problem with the UI arrangement interface.

    EDIT: Where Gamma brought it up before.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited June 2011
    That's exactly what I was experiencing (and reported) when this change first went onto the PTS. The mouse seems to lose its "grab" on the UI elements almost immediately and change to camera mode.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited June 2011
    I'm afraid I'm finding it hard to test. I don't know what has been fixed, what hasn't been fixed, or what has had a fix which simply did not fix what it was trying to fix.

    In other news:
    • "Okay" button in the Exit Game dialog box slides to the right when you select it to exit the game.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited June 2011
    Okay you guys, I know you are getting to it, but I would really appreciate it if you could fix the drop down menus... that may be why i can not play PTS because i can not change my settings...:(
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited June 2011
    I'm just not going to bother testing anymore until there is some idea of what we should be looking for. Patch notes really help give a little focus on what requires the most immediate attention. Yes, we almost always find bugs that (seem to) have little or nothing to do with the things that are listed in the patch notes, but throw us a bone here.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited June 2011
    As Lohr reported on page 2 some costumes are flickering between different ones and any of the flickering ones selected seem to all change to the same costume if i use set costume button. However using the drop down by right clicking on the portrait works fine.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited June 2011
    Sometimes inventory window closing doesn't register
    1. Click on an inventory slot with a bag other than the primary one (left most).
    2. Try to either close the inventory window with the close gadget or clicking on the slot again.
    3. This is one way I can consistently get the window to fail to close the first time (it looks like begins to close then reopens), and have to close it again to actually make it close.
    4. Note: I specify other than the primary window because I've gotten that to work when the other inventory slot windows continued to malfunction.

    The "float text" damage report numbers now "turn black" instead of "fading away"
    1. Damage or heal any object/NPC
    2. Observe whether the text turns black or fades out for your settings and config...don't know if this is specific to my config or perhaps something related to changes in graphics code, or a universal issue...
    3. Config: Windows 7 64 bit, GTX 570, 275.27 drivers, 1920x1200 (desktop resolution), P67/Sandy Bridge system


    These are not unique to the most recent build, and were present before it, though I just confirmed they both still happen.

    ...

    I also recall an issue with the "Atari Token" symbol flashing on powers, erroneously, in the "All Powers" window, for which I filed a ticket. I'm not sure if I saw this on Live or PTS...though I just checked PTS and didn't see the problem, I don't know if I just wasn't meeting the conditions that caused it before, it was on PTS and is fixed, or what...there is a ticket filed under "UI" that should provide some information and context for this issue, if it hasn't been noted before.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited June 2011
    Unable to change game resolution or refresh rate at all using options menu.

    Reproduction steps:

    1. Open game.
    2. Open options menu and go to video settings.
    3. Attempt to change game resolution
    4. Absolutely nothing happens.

    I tested this from the options menu reached from initial character selection screen and the in-game one. Neither has the slightest effect. This is particularly irritating as the last time I changed the resolution I was on a temporary 15" emergency monitor whilst I waited for my lovely new 24" one to arrive, and this patch arrived before my new monitor did. Now it's pretty painful to test things on the PTS as I'm locked into the horribad low res I was stuck with on my emergency monitor. >.<
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