First, I don't mean this to be a complaint, even though it probably sounds like one. It's more an observation, and yeah, it's something I can live with.
I've been a lifetime subscriber since the days when you could first become a lifetimer. Anyway, I noticed this just the other day, and to be honest, I've kind of noticed it with other situations as well. I just kind of laughed and accepted it.
Here's the deal. I've probably bought every expansion the game made back when the game actually made you buy the expansions. I always bought the full amount of the expansion (meaning if there was a gold version of the expansion, I paid for it cause I loved getting all the extra stuff).
Anyway, I was playing my main Romulan character the other day and was looking to see if there was any content I hadn't claimed (cause of all of the stuff I buy in the store and over the years). I noticed that the Legacy of Romulus (or whatever it's called) was an option for me to pay the full price for in the store. And then it dawned on me that I had bought the actual full expansion of exactly that name. This content should have already been available for this character as it was the first Romulan character I started anyway. But it wanted me to pay full price for it. Granted, I was only interested in getting the titles and stuff, but part of it just kind of bugged me that I was pretty sure I owned th is already, yet something told me that parts of it were probably missing on my characters.
And yeah, I could probably send in a ticket to get this set right, but that would probably also require me to have to go back WAY into the past and somehow prove I had paid full price (in cash) for this in the past. And honestly, I don't even know where any of that information might be these days. But not really an issue.
I'm more curious if anyone has noticed this sort of thing because I'm starting to notice it on a lot of my characters (because I have so many freaking characters in this game).
Fleet Admiral Duane Gundrum, U.S.S. Merrimack
Fleet Admiral Ventaxa Proxmire, U.S.S. Shaka Walls Fell
Blog:
http://www.sarbonn.com/?page_id=1990
Foundry series: Bob From Accounting & For the Sake of the Empire
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No, not confusing anything. Think you're getting tied up on "expansion" meaning what people refer to today as an expansion. In the early days, the expansion was the next part of the game. I stated I paid for the "gold" version, meaning whatever the best thing you could get from the game, which basically meant the highest end of what was being released as the expansion (not for the expansion itself). Again, terminologies. If it makes you feel better, you're right.
The point IS that I paid for the content (the ships, the name, the title, the everything) and it's not there any longer.
Fleet Admiral Ventaxa Proxmire, U.S.S. Shaka Walls Fell
Blog: http://www.sarbonn.com/?page_id=1990
Foundry series: Bob From Accounting & For the Sake of the Empire
Yeah, I've started to notice that, too. It's really frustrating, especially if you've played since day one and still shell out a TON of money to this game on a monthly basis just to keep supporting it (and getting the stuff).
Fleet Admiral Ventaxa Proxmire, U.S.S. Shaka Walls Fell
Blog: http://www.sarbonn.com/?page_id=1990
Foundry series: Bob From Accounting & For the Sake of the Empire
I really think you are meaning the starter packs for every expansion since LoR. The expansion is the episodes, the new TFOs, etc etc.
The starter packs usually come in 2 sizes. a $20 ish pack with usually one ship and a couple titles, maybe a costume. and a larger starter pack around $120 with a bundle of ships, titles, sometimes a race choice, costumes, etc.
Every expansion has had them, but Cryptic has never made us pay for any content. ever.
And if suddenly my $120 purchases came up missing, you can be sure I'd be contacting support.
You should consider putting in a ticket with them.
You probably bought the $10-20 starter pack not the $120 bundle.
Did you check your PWE order history? "All" transactions goes back to 2015, but "Archived" transactions goes back to at least 2012, I just checked mine. That will only show cash purchases and zen charges, but if you didn't charge $100+ in Zen that's evidence for you not buying the big pack. Or there might be a LoR charge proving you right.
So, cause you've never experienced it, it must not be happening. Okay, I get it.
You know, I wasn't asking for the Supreme Court to get involved here. I was just asking if other people have experienced it. Cause I have.
And no, I am probably not going to be able to prove something from a decade ago (or however long it is that some of the content was purchased). You know, sometimes people ask OTHER people if they've experienced something before escalating something to support. to be honest, I'm well off enough as it is that I almost bought the SAME content I bought years ago just because it would have been easier than having to deal with customer support. I've dealt with support before, and it's not all that productive. Other times, it's great. Yesterday, I actually at at my computer and my index finger hovered over actually purchasing it again, just cause it's not that much of a financial discomfort.
Thus, the curiosity of asking other people.
Fleet Admiral Ventaxa Proxmire, U.S.S. Shaka Walls Fell
Blog: http://www.sarbonn.com/?page_id=1990
Foundry series: Bob From Accounting & For the Sake of the Empire
That is NOT what I said. You asked if others had experienced it, I said no, explained how you might be wrong, and showed you how you might be able to figure it out one way or the other since PWE does list purchases from back to at least 2012. Legacy of Romulus was released May 21, 2013 according to the wiki.
I did NOT say it never happened and I did NOT say you must be wrong. "Probably" is not "definitely."
You might have purchased the starter pack - https://sto.gamepedia.com/Legacy_of_Romulus_Starter_Pack
You might have purchased the legacy pack - https://sto.gamepedia.com/Legacy_of_Romulus_Legacy_Pack
If you take a minute and look at your purchase history like I suggested you might be able to see which it was by your zen charges.
My purchase history only goes back as far as 2015. Legacy of Romulus was back in 2013. Honestly, not really trying to argue with you or anyone. Please stop.
Fleet Admiral Ventaxa Proxmire, U.S.S. Shaka Walls Fell
Blog: http://www.sarbonn.com/?page_id=1990
Foundry series: Bob From Accounting & For the Sake of the Empire
Yeah, that's the part that got me. This would have been the one character that would have benefited from all of those implementations, but I checked his titles and he has none of them, which just seems massively odd. Checked all my other Romulans, and they don't have them either. But they do have some of the ships (not all of them). Basically, they have what I actually claimed back then and continued to use.
Just found it really odd.
Not the end of the world, or the galaxy. Just odd.
Fleet Admiral Ventaxa Proxmire, U.S.S. Shaka Walls Fell
Blog: http://www.sarbonn.com/?page_id=1990
Foundry series: Bob From Accounting & For the Sake of the Empire
> "All" transactions goes back to 2015, but "Archived" transactions goes back to at least 2012, I just checked mine.
Not trying to argue either, but if you really want to know instead of just telling yourself that Cryptic took your jerbs you can click the blue [ Archived Transactions ] near the top-right of the purchase history page.
"Gold" was a word I used here for emphasis. Could have used "E ticket content" and it would have meant the same thing. Honestly, don't remember what they called it back then.
Can people just stop trying to nitpick the post because of specific words? My point was to ask if other experienced this.
Fleet Admiral Ventaxa Proxmire, U.S.S. Shaka Walls Fell
Blog: http://www.sarbonn.com/?page_id=1990
Foundry series: Bob From Accounting & For the Sake of the Empire
For a better approach, contact customer support and offer them all the info you can provide.
Hopefully they lean towards their customers, since being an old client should pretty much be a veto of trust in itself.
With all of that said I'm going to advise you to send a ticket to CS as there is nothing any of us can do in regards to this particular issue. /thread
Star Trek Online volunteer Community Moderator