50% seals discount not applying to primal gear

jaime4312

Why is that?

Many of us stacked 1200 seals to buy a lot of primal gear and now we see the discount doesn't work for them.

@kreatyve @nitocris83 can this be forwarded to the developers? It is such a letdown

@asterdahl

downesy

please can you add the discount to seals of the brave as currently they are not discounted as advertised

faiza

Same thing on ps4.

kreatyve

Merged some threads - this is being investigated.

nitocris83

Hi @jaime4312#3760! I've escalated this issue and we'll be looking into what may be causing the discount to not apply.

Thanks!

downesy

their news section where they post events even stated seals of the brave will be discounted

notman

Yed it clearly states in promo that seals of the brave are included in the discount

jaime4312

kreatyve said:

Merged some threads - this is being investigated.

nitocris83 said:

Hi @jaime4312#3760! I've escalated this issue and we'll be looking into what may be causing the discount to not apply.

Thanks!

Thanks to both of you! Hopefully the issue will be addressed in a reasonable amount of time, there are a lot of people, including myself, who planned on getting our primal gear around this 50% off seals, with this not working, it affect us quite a bit as we suddenly went from being able to get 3 pieces for 2 toons each to just for one

masteroga

This same problem happened on PC. Why cant you guys fix a problem you knew was gonna happen....

zebular

Julia has now posted an announcement of this issue here.