"They suggested using one of their other options until they can fix it." Lol, oh that's a good suggestion. Spend MORE money BEFORE we deliver what you have already paid for. Hell of a good business model.
I am in the same situation. I purchased ZEN through Google wallet and it's being reviewed since yesterday. I have sent two tickets and not even a courtesy "go blank yourself and be patient". They sure didn't waste any time taking my money. They must be reviewing more ways to TRIBBLE us?