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What is the Arc Client?
Install Arc

starrfire Arc User

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  • I have an update to my last post. I wanted the ship on my main character so much that I took a gamble and looked to see what would happen if I tried to open it. When I went to open it, all three choices were available to me this time. I was able to choose the Temporal Light Cruiser on my main character, (even though she is…
  • Thank you for the responses. I did upload my character to Tribble to try it out there first and it only gave me the T'liss option. The others weren't there to choose, but it allowed me to close it back up without taking it, so I probably could exchange it to another character that is a Federation character and have the…
  • I completed the episode House Pegh and opened the box for the Best Defense trait but it doesn't show on my list of traits. The game said I received it but it isn't there. I went to rerun the episode and opened the trait box again, but it said you can only have 1 of a unique item. So I have it but I don't. I tried…
  • I am having the same problem but I am also missing the additional bridge officer slots and the additional ship slots, and its happening on all my characters that I have logged in so far. I saved a few characters that I didn't log in yet in case that might be helpful to tech support to see what is happening. The game shows…
  • I was kicked off randomly from the game. When I logged back in, my Disrupter Beam Array on my ship the R.R.W. Lahai was missing. The game says it is equipped on another ship, but I checked 5 times and it is not there or in my bank or account bank. I would like it restored. The character that its missing from is Ariel, my…
  • My laptop says it has Intel(R) HD Graphics 3000. It lists Directx Version: DirectX 12. Today when I went to log in, I downloaded the patch and it said: "Unsupported video card. You will be unable to play using your current Video Card. Please upgrade your video card to one that supports DirectX Hardware Feature Level 10 or…
  • I'm not sure what I am supposed to do. I have a laptop. It says it uses Intel(R) HD Graphics 3000 and it lists Directx Version: DirectX 12. I use windows 10. On the display tab from the STO game launcher, it only gives me 3 choices: Auto, Direct3D 9Ex #1 - Intel(r) HD Graphics 3000, and Direct3D 9 #1 - Intel(r) HD Graphics…