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What is the Arc Client?
Install Arc
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sfccobraret New User
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Update since PWE/Arc obviously isn't....Patch is available and yes the much needed "lightFX.dll" is in the patch....got it to the sign in screen but shards are still down for maintenance.. See you all in game when the shards come up.
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> @mrmeirwright#4976 said: > This is really disgusting and it feels like Cryptic cannot be bothered to sort out the problem. Any other game and this would have been sorted straight away. Have called Cryptic...guy gave me the blow off just like PWE did....Said it was definitely a publisher/PWE issue.
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So LoL, PWE actually sent me a customer service survey....doubt it will get read though...heck even their own Facebook Social Media public page hasn't been updated since 2014
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> @barnykillroy said: > just did a fresh install on the PC and getting this error, anyone have any luck? Nothing....do see 3 shards on launcher now that wasn't there yesterday....holodeck, tribble, redshirt.....have tried all three to patch and still the same thing... And I guess ARC GM's too busy actually playing and…
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> @ethannyte said: > iamjmph wrote: » > > how do you force verify? > > > > > on the top of the installer click on Options, and then half way down is a box to checkmark that says force verify but it will not fix the issue. Only them fixing their server will do anything about it right...force verify does not work...also…
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one would think that since this was also a problem back in 2015 with another file...they would have some workaround....i mean there is a command line box for a reason right? something like "launch -lightFX.dll" or some crazy command.
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> @justonespider said: > > @phylok1 said: > > Their chat support opens at 10:30am pacific, I plan on escelating the issue then. > > > cool in 10 minutes we have a chance to install the game^^ > good luck phylok1 yeah good luck with that since it plainly states that live chat can't handle an issue like this.