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ikedateramusa Arc User
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Gotta wait in line for CS like everyone else. I've been waiting for 12 days to hear back (and their customer support doesn't work on Weekends/holidays)
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Good luck with that. I've been waiting for 12 days for the same issue. Just get comfy.
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Yep @Trekonline even responded a few days ago and said to be patient. Every since, they don't respond back at all. I tried the Tech Support forum, Darth Panda can't do much over there. Even though he's caught up on his issues. I tried @PWE_Branflakes (or whatever his name is) I'm hoping to get somewhere but it being…
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11 days waiting for some help with my ticket 130514-003415. Tried Twitter, tried talking nicely to anyone, but they don't listen. It's sad because by time they do, if ever, get back to me, I'm gunna have raged so much it won't matter.
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10 days here.. no response.
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Same here, 72 hrs waiting, no response. I was hoping they'd be faster. I bought HotN from them. I bought a CE STO back in the day, I ponied up for CO and subs. I'm CLEARLY a customer. (heck, I have $40 in Zen sitting on my desk) But I feel like I'm being ignored (even if I'm not). 72 hours is unacceptable and they're about…