Update, I logged out completely, including closing arc, and left the last message then logged back in, and all the bridge officers were in my roster. Looks like that fixed it.
This is definitely the worst update STO has ever done. Don't just take it from me. http://onlinemultiplayergaming.com/index.php?option=com_k2&view=item&id=167:star-trek-online-delta-rising-under-review&Itemid=316
The patch is so slow as to be nonexistant. I guess I'm just not playing. I wonder if Cryptic even knows about the problem, surely I can't be the only one?
Anytime I try to begin Step Between Stars, the game crashes, specifically it is while I am on the loading screen to begin the mission and it is patching.