Hit support at the top of the page. If you're using a mobile you may have to switch to desktop view in order to have this option. I use an android so I don't know what the iPhone equivalent is. Majority of the time they will respond and tell you to also make a thread here depending on what the issue is.
This is happening in most menus. Working on the trouble tickets for all of these. Suggest sending in a ticket yourself. Hopefully the more submitted the quicker they fix it. Side note: until it's fixed, view details of the item and it will populate the info of the item you have selected. Verify its the right one before you…
Have you submitted a trouble ticket yet? They are pretty quick on responses. Talking with some of the day one guys in my fleet, arc has a way to restore an acct to a certain point (a back up if you will). Not sure if this will be the case but restored accys lose everything after the point its being restored from so I'd…
Experienced a similar issue with the recent universal for the tholian project leader. Got stuck at the starting point but couldn't get out of the shield. NPC's could attack the three of us that were stuck while we had to rely on the remaining two players attempting to finish the mission.