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fb10209691523744#0813 Arc User
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Same as well alien kdf character stuck there as well, contacted support but yet to be unfrozen yet, very annoying
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me to same issue just yesterday, today found out the all my progress is not even linked super annoying contacted them not long ago and doing live chat later to see if I can get something fixed. Also i was granted a ferengi ship a while back, clicked to claim but never came to my character. very ennoyed