I'm having the same issue... I'm not sure what the problem is, but here's a traceroute. I'm not sure if it has anything to do with the first request timing out or not. C:\Windows\System32>tracert patchserver.crypticstudios.com Tracing route to patchserver.crypticstudios.com [208.95.185.41] over a maximum of 30 hops: 1 1 ms…
I can confirm the same issue- if they're fixing trade-ins for other kits, they should be able to fix this for people- or give free upgrades for the broken modules.