beencompromised Arc User

Comments

• my guess is they fired the Cryptic support staff and they have a total of 10 people responding to emails for over a quarter of a million players.

  in What do I do if I think my account has been compromised? Comment by beencompromised May 2013
• 6 days here outside of the autoresponse when you form a ticket. Nothing

  in Account issue, Support response time? Comment by beencompromised May 2013
• 6 days and hearing crickets from PWE...

  in What do I do if I think my account has been compromised? Comment by beencompromised May 2013
• Same thing here... Just kiss your account goodbye.. they changed the darn email on mine so I cant even log into my original account on the website. Apparently there was a HUGE influx of it since NWNO is going to launch and a lot of us were caught in the crossfire. I think PW got compromised they just don't want to admit it…

  in Account issue, Support response time? Comment by beencompromised May 2013
• Its annoying to have my lifetime subscription account (300 dollars) compromised because someone wants to steal my zen and use it on NWNO (which I dont believe they can even do anyway)

  in What do I do if I think my account has been compromised? Comment by beencompromised May 2013
• I'm bumping this thread. I do not believe this is an isolated incident and it's not just on STO. It's happening on NWNO also. This morning after I woke up I received an email time stamped at 0223 CST saying that someone had changed my account email address. I immediately tried to log in and was unable to access my account.…

  in What do I do if I think my account has been compromised? Comment by beencompromised May 2013