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What is the Arc Client?
Install Arc

aranhiam Arc User

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  • BY THE PROPHETS!?! I am as blind as a bat. Thank you friend I've been looking for Hangar 1 for 3~4 days now. xD Now the question remains - "Why it was hidden, in the corner for all my Romulan characters?" (Yet I haven't moved it anywhere) I haven't even logged in my Romulan characters since the winter event. Mabye I've…
  • Did that already, didnt work. Also if you've notice from my screenshot there is no Hangar 1.
  • I have a prblem with my Romulan character I'm missing Hangar 1 for carriers. Ships with 2 hangars have only hangar 2 visable I can equip both hangars with pets and launch them but I can only see hangar 2. I tryed restarting game and forced verify. Same deal, no dice - only hangar 2 is visable. I 'm not even having the…
  • GOOD NEWS EVERYONE: There was a few Gigs patching and game is running again no more error messages for now. Carry one Capts.
  • Alas my fellow Captains... I'm a bearer of ill news. Today I logged into launcher to check if the fix is on. There was a patch but unfortunatly the "Unable to start game client: client quit unexpectedly", appeared again.
  • Cheekie update sneaking bugs to prevent us from playing.
  • Me too, I logged in today was playing for a bit no issues. Than I started a random TFO. And while in the loading screen small patching started (the usual for STO) than game crashed to screen. I tryed "forced verification" and "run in safe mode" (got a 100mb update) and than I couldnt even loggin anymore. Before the forced…
  • I had the same issue yesterday! I downloaded 80% of nearly 9k info when the gamelauncher crashed with a note that it encountered a fail in the download (it wasn't saying what the failure was) but anyways it closed the game. Than I started up the gamelauncher again it downloaded 1k of info and it was ready. I pressed…
  • its cuz of the weapon zone permissions. You know how there is a no weapons zone in the city where your beam down, and after the bridge gateway you enter the battlezone. My guess is that the 2 zones aren't responding properly. And are causing this problem. Sent a ticket and wait that's all I can suggest.
  • Yep that's a problem. I had it too. Seeing my main toon name not appearing on my phantom copies from the shard. After a patch that was fixed. guess you'll have to wait.
  • Also I too did a fresh and clean install of the game (downloading it from STO Arc webpage) before sending a ticket to support. I deleted all content and files of the STO game + the Arc and Steam launcher. Just to make sure. Than after a few hours of staring into the blue sky (patiently waiting for the game to download both…
  • What I did was verify the files through steam and open the Star Trek Online.exe file in which is located in the Arc game folder. I have both Arc and Steam. Yesterday after the patch-up I managed to login through Arc and play for an hour than the game crashed to screen and the same problem occurred where the game was…
  • LOL I got a replay from Support and they tell me to do what I did before they even replay. "Delete game and all content, re-download game and install" :D Even tho I pointed them out in not 1 but 2 tickets that the the problem isn't in the game but the patch. I guess someone didn't read the ticket I sent closely.
  • hmm my game was fine through Arc and Steam until the S11.5 update patch that cause the game to crash on login loadscreen. I managed to fix the problem temporarily until the next genius patch
  • I did the repair through steam Right Click the game in (Steam Launcher) >>> Properties >>> Local Files >>> Verify Integrity of Game Chache Than once verified close steam and through the d:\Games\Star Trek Online\Star Trek Online_en\Star Trek Online.exe Start the game. I was online and even did my grind today
  • I found a solution the dll is for the ArcChat.exe http://www.arcgames.com/en/forums/startrekonline/#/discussion/1214037/new-update-cant-play-game here is the link to the info I posted its a temporal solution but if it works its something...
  • PEOPLE I HAVE RETURNED WITH WORDS OF WISDOM! I Preach thee method I used to login back into STO. FIRST: If you have Steam and Star Trek Online installed. Right click the game and select properties should be at the bottom of the fall menu. In options Verify the game to fix the files BUT don't start the game launcher.…
  • Did you use the rename option on login(which costs I believe a small amount of zen)..? Cuz if you rename him/her ingame through Char Personal Bio Menu the original name will remain the same.
  • Same, I want the skill option back! Why did they have to remove it in the first place I dunno?!?
  • Yep! Still waiting for the patch-up fix...
  • Or use APO usually helps too but that's a problem that its not working properly...
  • Wellp I hope they work out this problem fast... I sent a new ticket to the PW customer support I'm already a week behind with the grinding and so on on STO.
  • :D LOL 4 years! Funny thing is when I try to go to the support page through my account screen goes white with the message: "page not found" but when I'm offline I get to support and post tickets. But thanks I'll try the customersupport. I hope they resolve my issue where my gamelauncher crashes everytime on login…
  • I had the 40% bug too after a few Patching ups of the game it vanished... The problem isn't in the PC device or the behind PC device its in the system itself
  • Ingame GM..? Never did get a replay from ingame GM, only from Arc Support...
  • Actually the enemies had to become neutral while in cutscene... atleast they did before. Last time I played STO which was a week ago because of my bugged gamelauncher it seems they just freeze for a mere moment and than they release hell. That's why before a CS I use RSP to absorb all incoming energy attacks.
  • even if you send them the specs of your PC ain't gonna chance the fact that the 2 broken files are still there haunting the gamelauncher... :/ "future start's slow"
  • Wellp you can always use push and push them away or Gravity Well to keep them far.
  • :d Well in my country there is a saying: "even a slap if free is something" but yeah I guess if the heal is better would be nice...
  • Guy, GUY! As I pointed out in the previous posts the problem is in the 2 corrupted files that are in the STO launcher itself. Its not in the Arc launcher nor in the Steam.