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What is the Arc Client?
Install Arc

aftershock98 Arc User

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  • @darkbladejk I've messaged you, I can send you a document full of screenshots of the emails and some of the support tickets if you need.
  • So, a follow-up. I've contacted AmbassadorKael as suggested, still awaiting a response on that front. I have also been informed via the support team that they are unable to help, since this falls in the jurisdiction of the Community team and Development team. I find it highly unlikely that they cannot directly contact…
  • > @sthe91 said: > @ambassadorkael, can you track down the people responsible because this person won but has not received their prize for the What Will You Discover Contest on Xbox? Thanks. :) I hate to be that guy, but I was on PS4 xD but still eligible for the contest according to the original post about it. Thanks for…
  • > @sthe91 said: > Have you still not received your prize from this contest? Nope. And I’ve emailed the community team several times over the last 3 months, with no response. Support team has helped as best they can, but ultimately they’re powerless.
  • It is no longer an issue, I just waited a few hours and then tried again and I was allowed to buy a foundry slot. Thanks to everyone who commented
  • I can't, it says character creation is disabled because I don't have a Foundry Project Slot, but I can't purchase one because the pop-up box is blank and only let's me cancel my purchase.
  • I still want to be given my Zen, because otherwise they are conning us, which is also an act of fraud and we could sue PWE...
  • The video ones work, but I am trying to get 125 Zen for a lock box key, and I currently have 100 Zen, so to get a good amount of keys, it would take me months to get enough Zen.
  • I am only going to be using the 3-Zen video's from now on, but on the plus side, I am buying some on Tuesday so happy times. Now I just need to know how much Zen you get for ?10...
  • Never mind, I found a link leading to the new installer, I was told by a friend that you needed the Arc but it would appear that is not the case.
  • Ok, only problem is I dunno what time that is GMT, and also it says the server is still running, does that mean staff are testing anything new to the game?
  • I just want to say A) since I joined this game I haven't been on any of my other games cos I've wanted to play this, B) I didn't know where else to ask the question in part C, and C) Is it ok if I record a let's play of this but have links to the forums and the download area, giving all thanks to you guys and everything,…